Twilio Outage History
50 incidents reported. Data sourced from the official Twilio status page.
50
Total Incidents
0
Major/Critical
47
Minor
42
Resolved
August 2026
SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States
minorAug 3, 02:01 PMidentified
Aug 3, 02:02 PM
identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working...
Aug 3, 02:01 PM
investigating — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team is actively investigating this issue. We...
User Authentication Identity SNA Failure Increase for Telkomsel in Indonesia
minorAug 3, 01:32 PMidentified
Aug 3, 01:37 PM
identified — Twilio customers may be experiencing User Authentication Identity SNA failure increase for Telkomsel in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provi...
Aug 3, 01:32 PM
investigating — Twilio customers may be experiencing User Authentication Identity SNA failure increase for Telkomsel in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 ho...
SMS Delivery Delays from Twilio to Econet Burundi
minorAug 3, 06:01 AMidentified
Aug 3, 11:20 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide a...
Aug 3, 09:20 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide a...
Aug 3, 08:18 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide a...
+2 more updates
User Authentication Identity SNA Failure Increase for Indosat in Indonesia
minorAug 3, 05:48 AMidentified
Aug 3, 12:59 PM
identified — Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide...
Aug 3, 08:53 AM
identified — Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide...
Aug 3, 06:53 AM
identified — Twilio customers may be experiencing User Authentication Identity SNA failure increase for Indosat in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide...
+1 more updates
SMS Delivery Receipt Delays from Twilio to Safaricom Kenya
minorAug 2, 07:24 PM→Aug 2, 09:26 PMresolved
Aug 2, 09:26 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Safaricom network subscribers in Kenya is operating normally.
Aug 2, 08:21 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Safaricom network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as...
Aug 2, 08:19 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Safaricom network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. Message ...
+1 more updates
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Safaricom Kenya
minorAug 2, 01:17 PM→Aug 2, 03:57 PMresolved
Aug 2, 03:57 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Safaricom network subscribers in Kenya is operating normally.
Aug 2, 02:51 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya and are monitoring service stability. We will provi...
Aug 2, 01:52 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya. Our team has identified ...
+1 more updates
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines
minorAug 1, 12:08 PM→Aug 1, 02:50 PMresolved
Aug 1, 02:50 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.
Aug 1, 01:37 PM
monitoring — We have observed a recovery in SMS delivery receipts delay from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines and are monitoring service stability. We will provide anoth...
Aug 1, 01:04 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Globe Telecom network subscribers in the Philippines. Our team has identified the cause, and is working to...
+1 more updates
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia
minorAug 1, 02:57 AM→Aug 1, 09:16 AMresolved
Aug 1, 09:16 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Colombia is operating normally.
Aug 1, 07:54 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another up...
Aug 1, 05:53 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in Colombia and are monitoring service stability. We will provide another up...
+3 more updates
July 2026
Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala
minorJul 27, 01:15 AM→Aug 2, 03:24 PMresolved
Aug 2, 03:24 PM
resolved — The incident has been resolved and voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala are operating normally.
Aug 2, 05:51 AM
monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 24 hours or as so...
Aug 1, 01:51 PM
monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to Claro network subscribers in Guatemala and are monitoring service stability. We will provide another update in 16 hours or as so...
+15 more updates
SMS Delivery Delays from Twilio to Africell Angola
minorJul 30, 10:31 PM→Aug 1, 10:40 AMresolved
Aug 1, 10:40 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Africell network subscribers in Angola is operating normally.
Aug 1, 10:26 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 24 hours or as soon as more in...
Jul 31, 06:26 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 16 hours or as soon as more in...
+7 more updates
Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Brazil
minorJul 30, 11:22 PM→Jul 31, 10:16 PMresolved
Jul 31, 10:16 PM
resolved — The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Brazil are operating normally.
Jul 31, 07:30 PM
monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more...
Jul 31, 05:30 PM
monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more...
+6 more updates
Delays with Inbound and Outbound Message Delivery for RCS and WhatsApp
minorJul 31, 03:35 PM→Jul 31, 05:14 PMresolved
Jul 31, 05:14 PM
resolved — We are no longer experiencing delays with inbound and outbound message delivery for RCS and WhatsApp. This incident has been resolved.
Jul 31, 04:44 PM
monitoring — We are observing recovery in delays with inbound and outbound message delivery for RCS and WhatsApp. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
Jul 31, 04:35 PM
investigating — We are still seeing delays with inbound and outbound message delivery for RCS and WhatsApp. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more i...
+1 more updates
SMS Delivery Receipt Delays from Twilio to Telefonica El Salvador
minorJul 31, 06:35 AM→Jul 31, 04:17 PMresolved
Jul 31, 04:17 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador are operating normally.
Jul 31, 04:08 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 4 hours or as ...
Jul 31, 02:08 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Telefonica network subscribers in El Salvador and are monitoring service stability. We will provide another update in 2 hours or as ...
+4 more updates
SMS Delivery Failures from a Subset of Twilio Phone Numbers to C+W LIME Cayman Islands
minorJul 30, 05:50 PM→Jul 31, 06:18 AMresolved
Jul 31, 06:18 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands is operating normally.
Jul 31, 04:16 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands and are monitoring service stability. We will provide another update...
Jul 31, 01:10 AM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to C+W LIME network subscribers in Cayman Islands. Our team has identified the cause, and is working to...
+4 more updates
SMS Delivery Delays from Twilio to Celcom Malaysia
minorJul 30, 10:50 PM→Jul 31, 02:12 AMresolved
Jul 31, 02:12 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Celcom network subscribers in Malaysia is operating normally.
Jul 31, 02:01 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 4 hours or as soon as more inf...
Jul 31, 12:01 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Celcom network subscribers in Malaysia and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
+2 more updates
Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia
minorJul 30, 08:28 PM→Jul 31, 02:09 AMresolved
Jul 31, 02:09 AM
resolved — The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Claro network subscribers in Colombia are operating normally.
Jul 31, 12:41 AM
identified — Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve th...
Jul 30, 10:39 PM
identified — Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve t...
+3 more updates
Delay in Message Redactions
minorJul 30, 02:41 PM→Jul 30, 06:54 PMresolved
Jul 30, 06:54 PM
resolved — We have fully investigated the Bulk Export API issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jul 30, 06:28 PM
investigating — We are contiuning to investigate this issue.
Jul 30, 04:25 PM
investigating — We are continuing to investigate this issue.
+2 more updates
MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
minorJul 30, 03:06 PM→Jul 30, 04:47 PMresolved
Jul 30, 04:47 PM
resolved — The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
Jul 30, 03:38 PM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide a...
Jul 30, 03:37 PM
identified — Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is...
+1 more updates
SMS Delivery Delays from Twilio to Zamtel Zambia
minorJul 30, 05:23 AM→Jul 30, 12:54 PMresolved
Jul 30, 12:54 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.
Jul 30, 12:25 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as more infor...
Jul 30, 08:19 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Zamtel network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more infor...
+2 more updates
Degraded Invocations in US1 Region
noneJul 30, 10:02 AM→Jul 30, 10:02 AMresolved
Jul 30, 10:02 AM
resolved — Twilio Invocations was degraded for 14 minutes between 02:14 and 02:28 Pacific Time on 07/30/2026. During this period of time, customers may have experienced failing invocations in the US1 region. The...
503 Errors and Latency on Verify
minorJul 30, 06:59 AM→Jul 30, 08:11 AMresolved
Jul 30, 08:11 AM
resolved — The issue affecting intermittent 503 errors and increased latency with the Verify service has been resolved, and the service is functioning normally at this time.
Jul 30, 07:41 AM
monitoring — No further 503 errors or latency spikes have been detected in the past 30 minutes. We are now transitioning to a 30-minute monitoring phase to ensure continued stability
Jul 30, 06:59 AM
investigating — We are currently investigating an issue causing a spike in 503 errors and increased latency with the Verify service. As a result, customers may experience errors or delays when creating and checking v...
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell Angola
minorJul 29, 08:49 PM→Jul 30, 04:56 AMresolved
Jul 30, 04:56 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola is operating normally.
Jul 30, 01:02 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola and are monitoring service stability. We will provi...
Jul 29, 11:01 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola and are monitoring service stability. We will provi...
+3 more updates
SMS Delivery Delays from Twilio to Unitel Angola
minorJul 29, 10:49 PMidentified
Aug 2, 09:34 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide an...
Aug 1, 09:29 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide an...
Jul 31, 09:26 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide an...
+10 more updates
Studio Timeout Functionalities Are Degraded Potentially Causing Stuck Executions
minorJul 29, 08:55 PM→Jul 29, 10:28 PMresolved
Jul 29, 10:28 PM
resolved — The issu about Studio Timers failing to schedule causing workflow failure has been resolved and it is operating normally at this time.
Jul 29, 09:27 PM
investigating — We are investigating a small number of Send & Wait for Reply widgets in studio are failing to take the no reply transition, also a small number of add Twiml redirect widgets in studio are failing to t...
Jul 29, 08:55 PM
investigating — Our monitoring systems have detected a potential issue with Studio Timers failing to schedule causing workflow failure. Our engineers have been alerted and are investigating. We will provide an update...
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya
minorJul 29, 06:56 PM→Jul 29, 10:14 PMresolved
Jul 29, 10:14 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya is operating normally.
Jul 29, 08:07 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya and are monitoring service stability. We will provi...
Jul 29, 07:05 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya. Our team has identified ...
+1 more updates
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
minorJul 29, 06:09 PM→Jul 29, 09:54 PMresolved
Jul 29, 09:54 PM
resolved — The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.
Jul 29, 07:52 PM
monitoring — We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will ...
Jul 29, 06:44 PM
identified — Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause...
+1 more updates
SMS Delivery Receipt Delays from Twilio to Liberty Mobile Puerto Rico
minorJul 29, 07:53 PMidentified
Aug 3, 06:31 AM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issu...
Aug 3, 02:29 AM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issu...
Aug 3, 12:26 AM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issu...
+9 more updates
SMS Delivery Delays from Twilio to Fastweb SpA Italy
minorJul 29, 01:51 PM→Jul 29, 07:36 PMresolved
Jul 29, 07:36 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Fastweb SpA network subscribers in Italy is operating normally.
Jul 29, 06:40 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Fastweb SpA network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more i...
Jul 29, 04:34 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Fastweb SpA network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more i...
+3 more updates
SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia
minorJul 28, 08:19 PM→Jul 29, 01:37 PMresolved
Jul 29, 01:37 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia is operating normally.
Jul 29, 12:05 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 16 hours or as soon as more informa...
Jul 29, 04:04 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 8 hours or as soon as...
+5 more updates
SMS Delivery Delays from Twilio to Unitel Angola
minorJul 28, 05:05 AM→Jul 29, 01:36 PMresolved
Jul 29, 01:36 PM
resolved — We have observed a recovery in SMS delivery from Twilio to Unitel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Jul 29, 12:41 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide an...
Jul 28, 08:26 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Unitel network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide an...
+5 more updates
Unable to save Phone Numbers with Studio Flow
minorJul 29, 06:42 AM→Jul 29, 07:55 AMresolved
Jul 29, 07:55 AM
resolved — The incident has been resolved and saving phone number configurations assigned to a Studio Flow are operating normally.
Jul 29, 07:37 AM
investigating — We are still investigating a service interruption with Console when saving phone number configurations assigned to a Studio Flow. As a temporary workaround, please ensure a valid Status Callback URL i...
Jul 29, 06:42 AM
investigating — We are investigating a service interruption with Console when saving phone number configurations assigned to a Studio Flow. As a temporary workaround, please ensure a valid Status Callback URL is popu...
SMS Delivery Delays and Failures from Twilio to Metfone Cambodia
minorJul 29, 12:06 AMidentified
Aug 3, 05:29 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We...
Aug 2, 02:28 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide...
Aug 2, 05:27 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We...
+16 more updates
SMS Delivery Receipt Delays from Twilio to Altan Mexico
minorJul 28, 08:09 PM→Jul 28, 09:57 PMresolved
Jul 28, 09:57 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Altan network subscribers in Mexico are operating normally.
Jul 28, 08:40 PM
monitoring — We are continuing to monitor for any further issues.
Jul 28, 08:22 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Altan network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as mo...
+2 more updates
Delays in Transcription being available
minorJul 28, 03:20 PM→Jul 28, 06:45 PMresolved
Jul 28, 06:45 PM
resolved — This issue has been resolved.
Jul 28, 04:36 PM
monitoring — Customers should see improvements with the ongoing issue with transcription processing. We will monitor for 2 hours and will provide information as soon as needed.
Jul 28, 04:24 PM
investigating — Due to an issue with transcription processing, customers might see delays in their transcriptions being available. (including the webhooks not firing)
Our Engineers are investigating this issue, and o...
+1 more updates
User Authentication Identity Gateway API Failure Increase for EnStream in Canada
minorJul 28, 07:26 AM→Jul 28, 06:09 PMresolved
Jul 28, 06:09 PM
resolved — The incident has been resolved and User Authentication Identity Gateway API failure increase for EnStream in Canada is operating normally.
Jul 28, 04:23 PM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 4 hours or as so...
Jul 28, 02:20 PM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase for EnStream in Canada and are monitoring service stability. We will provide another update in 2 hours or as so...
+3 more updates
User Authentication Identity SNA Failure Increase for EE in United Kingdom
minorJul 28, 02:01 PM→Jul 28, 05:46 PMresolved
Jul 28, 05:46 PM
resolved — The incident has been resolved and User Authentication Identity SNA failure increase for EE in the United Kingdom is operating normally.
Jul 28, 03:40 PM
monitoring — We have observed a recovery in User Authentication Identity SNA failure increase for EE in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon...
Jul 28, 03:21 PM
identified — Twilio customers may be experiencing User Authentication Identity SNA failure increase for EE in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will pro...
+2 more updates
Twilio Transcript for Voice and Video degraded
noneJul 28, 04:32 PM→Jul 28, 04:46 PMresolved
Jul 28, 04:46 PM
resolved — Twilio Transcript was degraded for 38 minutes between 8:55 to 9:33 am PDT 7/28/2026. During this period of time customers may have experienced degraded speech recognition and realtime transcriptions f...
Jul 28, 04:32 PM
investigating — Our monitoring systems have detected a potential issue with transcription. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
On Call Engineers are Investigating
noneJul 28, 02:06 PM→Jul 28, 02:26 PMresolved
Jul 28, 02:26 PM
resolved — We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jul 28, 02:06 PM
investigating — Our monitoring systems have detected a potential issue with. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
MMS Delivery Delays from a Subset of Twilio Short Codes to Verizon Wireless and T-Mobile United States
minorJul 28, 05:28 AM→Jul 28, 08:28 AMresolved
Jul 28, 08:28 AM
resolved — The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon Wireless and T-Mobile network subscribers in the United States is operating normally.
Jul 28, 06:26 AM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide a...
Jul 28, 05:28 AM
investigating — Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States. Our team is actively investigating this i...
SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States
minorJul 28, 02:22 AM→Jul 28, 06:59 AMresolved
Jul 28, 06:59 AM
resolved — The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.
Jul 28, 05:17 AM
monitoring — Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States and are monitoring service stability. We w...
Jul 28, 03:33 AM
identified — Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is...
+1 more updates
SMS Delivery Delays from Twilio to UNITEL Angola
minorJul 28, 05:50 AM→Jul 28, 06:27 AMresolved
Jul 28, 06:27 AM
resolved — The incident has been resolved and SMS delivery from Twilio to UNITEL network subscribers in Angola is operating normally.
Jul 28, 06:26 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to UNITEL network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Jul 28, 05:50 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to UNITEL network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide an...
SMS Delivery Delays from Twilio to T-Mobile United States
minorJul 27, 10:12 PM→Jul 28, 05:41 AMresolved
Jul 28, 05:41 AM
resolved — The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally.
Jul 28, 03:40 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon ...
Jul 28, 01:35 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We wi...
+3 more updates
SMS Delivery Delays from Twilio Phone Numbers to Beeline Armenia
minorJul 27, 04:12 PM→Jul 28, 04:57 AMresolved
Jul 28, 04:57 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia is operating normally.
Jul 28, 01:03 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia and are monitoring service stability. We will provide another update in 4 hours or as so...
Jul 27, 11:02 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Armenia and are monitoring service stability. We will provide another update in 2 hours or as so...
+4 more updates
Voice Call Failures from Twilio Phone Numbers to Core Communications United States
minorJul 28, 03:13 AMidentified
Aug 3, 10:44 AM
identified — Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to...
Aug 2, 10:40 AM
identified — Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to...
Aug 1, 10:33 AM
identified — Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Core Communications network subscribers in the United States. Our team has identified the cause, and is working to...
+17 more updates
User Authentication Identity Gateway API High Latency for T-Mobile in United States
minorJul 27, 09:51 PM→Jul 28, 12:57 AMresolved
Jul 28, 12:57 AM
resolved — The incident has been resolved and User Authentication Identity Gateway API high latency for T-Mobile in the United States is operating normally.
Jul 27, 10:58 PM
monitoring — We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours o...
Jul 27, 10:05 PM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We...
+1 more updates
SMS Delivery Delays from Twilio Phone Numbers to Zain Jordan
minorJul 27, 04:16 PM→Jul 27, 09:50 PMresolved
Jul 27, 09:50 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Zain network subscribers in Jordan is operating normally.
Jul 27, 07:11 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 4 hours or as soon as more informa...
Jul 27, 05:10 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Zain network subscribers in Jordan and are monitoring service stability. We will provide another update in 2 hours or as soon a...
+2 more updates
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
minorJul 27, 04:01 PM→Jul 27, 04:06 PMresolved
Jul 27, 04:06 PM
resolved — The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.
Jul 27, 04:06 PM
monitoring — We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as ...
Jul 27, 04:01 PM
investigating — Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide a...
SMS Delivery Delays and Failures from Twilio Phone Numbers to Mascom and Orange Botswana
minorJul 27, 10:23 AM→Jul 27, 01:50 PMresolved
Jul 27, 01:50 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana is operating normally.
Jul 27, 11:55 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana and are monitoring service stability. We will provide another update in 2 hou...
Jul 27, 11:19 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Mascom and Orange network subscribers in Botswana. Our team has identified the cause, and is working ...
+1 more updates
SMS Delivery Delays and Failures from Twilio to Jazz Pakistan
minorJul 26, 10:46 PM→Jul 27, 10:55 AMresolved
Jul 27, 10:55 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Jazz network subscribers in Pakistan is operating normally.
Jul 27, 07:07 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 8 hours or as soon as more infor...
Jul 27, 03:07 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more infor...
+4 more updates
SMS Delivery Failures from Network Subscribers to a Subset of Twilio United States Short Codes
minorJul 25, 12:46 AM→Jul 27, 05:15 AMresolved
Jul 27, 05:15 AM
resolved — The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio United States Short Codes is operating normally.
Jul 27, 04:50 AM
monitoring — We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 4 hours or ...
Jul 27, 02:44 AM
monitoring — We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United States Short Codes and are monitoring service stability. We will provide another update in 2 hours or ...
+8 more updates
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