Twilio Outage History
50 incidents reported. Data sourced from the official Twilio status page.
50
Total Incidents
0
Major/Critical
46
Minor
44
Resolved
June 2026
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Vodacom Tanzania
minorJun 2, 07:28 PM→Jun 10, 08:46 PMresolved
Jun 10, 08:46 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania is operating normally.
Jun 9, 08:43 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another upd...
Jun 9, 04:43 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 16 hours or as soon as more i...
+17 more updates
SMS Delivery Delays from Twilio to MTN Zambia
minorJun 10, 07:13 PMidentified
Jun 10, 10:16 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide anoth...
Jun 10, 08:15 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide anoth...
Jun 10, 07:15 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide anoth...
+1 more updates
SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland
minorJun 10, 07:12 PMidentified
Jun 10, 11:44 PM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 09:44 PM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 08:43 PM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue...
+2 more updates
On Call Engineers are Investigating
noneJun 10, 02:11 PM→Jun 10, 02:12 PMresolved
Jun 10, 02:12 PM
resolved — We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 10, 02:11 PM
investigating — Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy
minorJun 10, 09:39 AMmonitoring
Jun 11, 12:18 AM
monitoring — We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2...
Jun 10, 06:28 PM
identified — We have observed a recovery in SMS delivery report from Twilio to Multiple network subscribers in Italy Except Vodafone Omnitel. Our team has identified the cause, and is working to resolve the issue....
Jun 10, 02:22 PM
identified — Twilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working...
+4 more updates
SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan
minorJun 10, 06:19 AMidentified
Jun 10, 09:38 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 01:38 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 09:25 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue...
+2 more updates
Degradation in Voice calls
minorJun 10, 03:35 AM→Jun 10, 04:25 AMresolved
Jun 10, 04:25 AM
resolved — We are no longer experiencing issues affecting voice calls. This incident has been resolved.
Jun 10, 03:35 AM
monitoring — We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another up...
SMS Delivery Delays from Twilio to MTN Zambia
minorJun 9, 07:15 PM→Jun 10, 03:31 AMresolved
Jun 10, 03:31 AM
resolved — The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.
Jun 10, 12:49 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as...
Jun 9, 10:47 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as...
+4 more updates
SMS Delivery Receipt Delays from Twilio to T-Mobile Czech Republic
minorJun 9, 02:16 PM→Jun 9, 03:24 PMresolved
Jun 9, 03:24 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic are operating normally.
Jun 9, 02:30 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours o...
Jun 9, 02:16 PM
investigating — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. Message delivery may ...
User Authentication Identity SNA Missing Redirects for KPN in Netherlands
minorJun 9, 06:03 AM→Jun 9, 10:39 AMresolved
Jun 9, 10:39 AM
resolved — The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Jun 9, 09:10 AM
monitoring — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as m...
Jun 9, 07:05 AM
monitoring — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon ...
+1 more updates
SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan
minorJun 4, 07:01 AM→Jun 9, 10:37 AMresolved
Jun 9, 10:37 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 9, 08:38 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as mor...
Jun 9, 06:34 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
+13 more updates
SMS Delivery Receipt Delays from Twilio Phone Numbers to MPT Myanmar
minorJun 9, 08:54 AMidentified
Jun 10, 11:05 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 07:04 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide anot...
Jun 9, 11:03 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue...
+6 more updates
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in United Kingdom
minorJun 8, 08:11 PM→Jun 9, 07:30 AMresolved
Jun 9, 07:30 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Kingdom is operating normally.
Jun 9, 05:28 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We w...
Jun 9, 03:25 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has id...
+4 more updates
SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia
minorJun 8, 06:16 AM→Jun 9, 04:04 AMresolved
Jun 9, 04:04 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.
Jun 9, 02:02 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon ...
Jun 8, 10:53 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the...
+6 more updates
SMS Delivery Receipt Delays from Twilio Phone Numbers to Odido Netherlands
minorJun 8, 10:41 PM→Jun 9, 01:55 AMresolved
Jun 9, 01:55 AM
resolved — The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands are operating normally.
Jun 8, 11:54 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2...
Jun 8, 10:52 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve...
+1 more updates
On Call Engineers are Investigating
noneJun 8, 08:22 PM→Jun 8, 10:24 PMresolved
Jun 8, 10:24 PM
resolved — We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 8, 08:22 PM
investigating — Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Flex Ai Copilot Errors While Creating Channel Notes
minorJun 1, 05:35 PM→Jun 8, 03:59 PMresolved
Jun 8, 03:59 PM
resolved — Flex Ai Copilot errors while creating channel notes has been resolved and is operating normally at this time.
Jun 8, 11:28 AM
monitoring — Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more informatio...
Jun 7, 11:30 AM
monitoring — Flex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more informatio...
+12 more updates
SMS Delivery Failures From Germany to Twilio Phone Numbers
minorJun 7, 02:38 PM→Jun 7, 05:42 PMresolved
Jun 7, 05:42 PM
resolved — The incident has been resolved and SMS delivery from Germany to Twilio Phone Numbers is operating normally.
Jun 7, 03:41 PM
monitoring — We have observed a recovery in SMS delivery from Germany to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes ...
Jun 7, 02:38 PM
investigating — Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Germany to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide anothe...
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries
minorJun 6, 10:33 PM→Jun 7, 10:14 AMresolved
Jun 7, 10:14 AM
resolved — The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Jun 7, 10:12 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes ava...
Jun 7, 06:12 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more in...
+5 more updates
User Authentication Identity Gateway API Failure Increase in United Kingdom
minorJun 5, 12:26 PM→Jun 6, 06:04 AMresolved
Jun 6, 06:04 AM
resolved — The incident has been resolved and User Authentication Identity Gateway API failure increase in the United Kingdom is operating normally.
Jun 6, 04:05 AM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soo...
Jun 6, 12:05 AM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soo...
+7 more updates
High Latency observed for Video Room Sessions
minorJun 6, 02:01 AM→Jun 6, 04:37 AMresolved
Jun 6, 04:37 AM
resolved — We are no longer experiencing high latency with video room sessions. This incident has been resolved.
Jun 6, 02:36 AM
monitoring — We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more...
Jun 6, 02:01 AM
investigating — We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more infor...
SMS Delivery Failures from New Zealand to Twilio Phone Numbers
minorJun 5, 08:48 PM→Jun 5, 11:41 PMresolved
Jun 5, 11:41 PM
resolved — The incident has been resolved and SMS delivery from New Zealand to Twilio Phone Numbers is operating normally.
Jun 5, 09:58 PM
identified — Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will...
Jun 5, 08:58 PM
identified — Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will...
+1 more updates
Media Message Delivery Affected Across Messaging Channels
noneJun 5, 07:24 PM→Jun 5, 07:24 PMresolved
Jun 5, 07:24 PM
resolved — Twilio media message delivery was degraded for 44 minutes between 11:02 and 11:46 Pacific Time on 06/05/2026 During this period of time customers may have experienced failed media message delivery due...
Empty Catalog Index within Segment Documents
minorJun 5, 04:32 PM→Jun 5, 06:31 PMresolved
Jun 5, 06:31 PM
resolved — We are no longer experiencing issues where customers are unable to see Catalog entries on index page within Segment documents. This incident has been resolved.
Jun 5, 06:01 PM
monitoring — We are observing successful recovery where customers are unable to see Catalog entries on index page within Segment documents. We will continue to monitor to ensure full service recovery. We expect to...
Jun 5, 05:30 PM
investigating — We are continuing to see an issue where customers are unable to see Catalog entries on index page within Segment documents. We expect to provide another update in 2 hours or as soon as more informatio...
+1 more updates
SMS Delivery Failures from Twilio Phone Numbers to TeleTalk Bangladesh
minorJun 4, 10:31 AM→Jun 5, 06:14 PMresolved
Jun 5, 06:14 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh is operating normally.
Jun 5, 04:13 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or a...
Jun 5, 07:30 AM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the iss...
+7 more updates
SMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States
minorJun 5, 02:34 AM→Jun 5, 04:16 PMresolved
Jun 5, 04:16 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Jun 5, 02:09 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update...
Jun 5, 09:51 AM
identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is wor...
+4 more updates
SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to T-Mobile Netherlands
minorJun 3, 02:01 PM→Jun 5, 10:23 AMresolved
Jun 5, 10:23 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands is operating normally.
Jun 5, 02:19 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update i...
Jun 4, 06:19 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update i...
+8 more updates
SMS Delivery Delays from Twilio to Sky United Kingdom
minorJun 5, 01:26 AM→Jun 5, 08:27 AMresolved
Jun 5, 08:27 AM
resolved — We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as m...
Jun 5, 06:24 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom and are monitoring service stability. We will provide another update i...
Jun 5, 06:23 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue...
+3 more updates
Voice Call Failures from Twilio Phone Numbers to Vivo Brazil
minorJun 2, 04:28 PM→Jun 5, 01:42 AMresolved
Jun 5, 01:42 AM
resolved — The incident has been resolved and voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil are operating normally.
Jun 5, 12:46 AM
monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as...
Jun 4, 10:46 PM
monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as...
+7 more updates
SMS Delivery Delays from Twilio Phone Numbers to MTS Kazakhstan
minorJun 4, 10:27 PM→Jun 5, 01:29 AMresolved
Jun 5, 01:29 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan is operating normally.
Jun 5, 12:45 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soo...
Jun 4, 10:44 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more info...
+2 more updates
SMS Delivery Delays and Failures from Twilio to NumberBarn United States
minorJun 2, 02:11 PM→Jun 4, 11:21 PMresolved
Jun 4, 11:21 PM
resolved — The incident has been resolved and SMS delivery from Twilio to NumberBarn network subscribers in the United States is operating normally.
Jun 4, 09:21 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to NumberBarn network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soo...
Jun 3, 10:23 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve t...
+7 more updates
SMS Delivery Delays and Failures between a Subset of Twilio Short Codes and Multiple Networks in Ireland
minorJun 4, 08:19 PM→Jun 4, 08:45 PMresolved
Jun 4, 08:45 PM
resolved — We have completed our investigation and determined that this event did result in a subset of customer's impact. We have contacted impacted customers to provide additional information about the inci...
Jun 4, 08:19 PM
investigating — Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and network subscribers on multiple networks in Ireland. Our team is actively investigating this issue...
SMS Delivery Failures from Twilio Phone Numbers to MEGACOM Kyrgyzstan
minorJun 1, 12:51 AM→Jun 4, 06:51 PMresolved
Jun 4, 06:51 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan is operating normally.
Jun 4, 04:50 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 2 hours or as...
Jun 4, 03:23 PM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team has identified the cause, and is working to resolve the issu...
+10 more updates
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems United States
minorJun 4, 04:51 PMidentified
Jun 10, 01:38 AM
identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the Unite...
Jun 9, 01:37 AM
identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless network subscribers. Our team has identified the cause, and is working to...
Jun 8, 01:31 AM
identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the Unite...
+9 more updates
Pricing Callback Delays
minorJun 4, 12:47 AM→Jun 4, 09:24 AMresolved
Jun 4, 09:24 AM
resolved — The issue affecting messaging pricing callbacks, usage notifications for Billing events and balance updates has been resolved and service is operating normally at this time.
Jun 4, 08:54 AM
monitoring — The issue affecting affecting messaging pricing callbacks, usage notifications for Billing events and balance updates are now operating normally. We will continue to monitor for system stability. We'l...
Jun 4, 08:08 AM
investigating — We are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update wi...
+6 more updates
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
minorJun 4, 02:51 AM→Jun 4, 06:11 AMresolved
Jun 4, 06:11 AM
resolved — The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Jun 4, 04:10 AM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in United States and are monitoring service stability. We will provide...
Jun 4, 04:08 AM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue....
+2 more updates
Whatsapp Sender Onboarding Unavailable
minorJun 4, 12:23 AM→Jun 4, 02:49 AMresolved
Jun 4, 02:49 AM
resolved — Issue with WhatsApp sender onboarding has been resolved and service is operating normally at this time.
Jun 4, 02:17 AM
monitoring — WhatsApp sender onboarding is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 4, 01:52 AM
identified — Our engineers have identified the issue affecting WhatsApp sender onboarding and are actively working on a resolution. We will provide another update within the next hour or sooner if additional infor...
+2 more updates
Subset of Inbound Calls from AT&T are Failing Shaken/Stir Verification
minorJun 3, 06:40 PM→Jun 3, 11:36 PMresolved
Jun 3, 11:36 PM
resolved — The issues for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States has been resolved and it is operating normally at this time.
Jun 3, 11:03 PM
monitoring — We have started seeing recovery for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. We will continue to monitor to ensure a full recovery. We e...
Jun 3, 08:42 PM
investigating — Twilio customers may be experiencing Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. Our team is actively investigating this issue. We will pro...
+2 more updates
SMS Delivery Delays from Twilio Phone Numbers to Beeline Kazakhstan
minorJun 3, 08:57 PM→Jun 3, 11:12 PMresolved
Jun 3, 11:12 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan is operating normally.
Jun 3, 09:41 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as...
Jun 3, 09:17 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue....
+1 more updates
SMS Delivery Delays from Mexico to a Subset of Twilio Short Codes
minorJun 3, 08:44 PM→Jun 3, 11:05 PMresolved
Jun 3, 11:05 PM
resolved — The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.
Jun 3, 09:27 PM
monitoring — We have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information...
Jun 3, 09:19 PM
identified — Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another ...
+1 more updates
SMS Delivery Delays from Twilio to MTN Nigeria
minorJun 3, 08:20 PM→Jun 3, 11:04 PMresolved
Jun 3, 11:04 PM
resolved — The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
Jun 3, 09:09 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more informa...
Jun 3, 08:26 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We wil...
+1 more updates
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile and Verizon United States
minorJun 3, 08:41 PM→Jun 3, 09:04 PMresolved
Jun 3, 09:04 PM
resolved — We have fully investigated the SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States, and it was determined that the impact w...
Jun 3, 08:41 PM
investigating — Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team is actively investigatin...
SMS Delivery Delays from a Subset of Twilio Short Codes to Telcel Mexico
minorJun 3, 06:56 AM→Jun 3, 07:19 PMresolved
Jun 3, 07:19 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telcel network subscribers in Mexico is operating normally.
Jun 3, 05:17 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours ...
Jun 3, 01:57 PM
investigating — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide ano...
+3 more updates
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico and Multiple Networks in the United States
minorJun 3, 03:18 PM→Jun 3, 05:55 PMresolved
Jun 3, 05:55 PM
resolved — The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on affected networks in the Un...
Jun 3, 03:53 PM
monitoring — We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and multiple networks in the United States and are monitor...
Jun 3, 03:42 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on multiple networks i...
+1 more updates
Automated Alert: No Customer Impact
noneJun 3, 03:17 PM→Jun 3, 05:13 PMresolved
Jun 3, 05:13 PM
resolved — We have fully investigated the 1 Console Login issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 3, 03:17 PM
investigating — Our monitoring systems have detected a potential issue with 1 Console Login. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays from Twilio to Smartfren Indonesia
minorJun 1, 10:35 AM→Jun 3, 12:24 PMresolved
Jun 3, 12:24 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Smartfren network subscribers in Indonesia is operating normally.
Jun 3, 10:48 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Smartfren Telecom network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon...
Jun 2, 10:26 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We w...
+8 more updates
SMS Delivery Delays and Failures from Twilio Phone Numbers to Jazz Pakistan
minorJun 2, 10:48 PM→Jun 3, 01:32 AMresolved
Jun 3, 01:32 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Jazz network subscribers in Pakistan is operating normally.
Jun 2, 11:30 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Jun 2, 10:48 PM
investigating — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update...
MMS Delivery Delays From a Subset of Twilio Short Codes to Verizon and T-Mobile United States
minorJun 2, 07:23 PM→Jun 2, 10:33 PMresolved
Jun 2, 10:33 PM
resolved — The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
Jun 2, 08:31 PM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide a...
Jun 2, 07:44 PM
identified — Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and i...
+3 more updates
May 2026
National Phone Numbers Outside of the US Blocked in 1Console
minorMay 29, 03:05 PM→Jun 5, 03:50 PMresolved
Jun 5, 03:50 PM
resolved — Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally.
Jun 4, 07:15 PM
monitoring — Attempting to purchase national phone numbers outside of the US through 1Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minute...
Jun 4, 04:39 PM
identified — Our engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix....
+8 more updates
Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED
minorMay 15, 08:51 PM→Jun 3, 07:59 AMresolved
Jun 3, 07:59 AM
resolved — We are no longer experiencing issues with a subset of AU Sender ID registration submissions directly transitioning to REJECTED . This incident has been resolved.
Jun 2, 12:00 PM
monitoring — Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another up...
Jun 1, 12:03 PM
monitoring — Our engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another up...
+18 more updates
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