How often does Twilio have outages?

Twilio has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/twilio for the complete outage history with timelines and resolution details.

What was the last Twilio outage?

The most recent Twilio incident was "SMS Delivery Delays and Failures from Twilio to Zamtel Zambia" on October 10, 2026. It was classified as minor impact and is currently investigating.

Twilio Outage History

50 incidents reported. Data sourced from the official Twilio status page.

Total Incidents

Major/Critical

Minor

Resolved

October 2026

SMS Delivery Delays and Failures from Twilio to Zamtel Zambia

minor

Oct 10, 07:03 AMinvestigating

Oct 10, 08:03 AM

investigating — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Zamtel network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update...

Oct 10, 07:03 AM

Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers

minor

Oct 10, 06:00 AMmonitoring

Oct 10, 09:09 AM

monitoring — We have observed a recovery in voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or ...

Oct 10, 07:02 AM

investigating — Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio South Africa Phone Numbers. Our team is actively investigating this issue. We will provide anoth...

Oct 10, 06:00 AM

investigating — Twilio customers may be experiencing voice call failures from network subscribers in South Africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide an...

Elevated Errors Affecting Sip Domain Configuration

none

Oct 10, 05:08 AM→Oct 10, 05:40 AMresolved

Oct 10, 05:40 AM

resolved — Between 9:37 PM and 9:47 PM PDT, we experienced a service degradation affecting SIP services due to an outage with a critical downstream provider. During this 10-minute window, customers may have exp...

Oct 10, 05:08 AM

monitoring — We are aware of intermittent errors affecting the Voice service, which may impact customer API requests for Voice. From approximately 9:32 PM - 9:47 PM PST, customers may have experienced failed reque...

SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand

minor

Oct 10, 03:43 AMidentified

Oct 10, 07:49 AM

identified — Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in New Zealand. Our team has identified the cause, and ...

Oct 10, 05:49 AM

Oct 10, 04:48 AM

+1 more updates

SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway

minor

Oct 9, 12:39 PM→Oct 9, 04:40 PMresolved

Oct 9, 04:40 PM

resolved — The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway is operating normally.

Oct 9, 02:38 PM

monitoring — We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hour...

Oct 9, 01:44 PM

identified — Twilio customers may be experiencing SMS delivery delays from Twilio Alphanumeric Sender IDs to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the ...

+2 more updates

SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States

minor

Oct 9, 12:59 PM→Oct 9, 03:50 PMresolved

Oct 9, 03:50 PM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

Oct 9, 03:50 PM

monitoring — We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Oct 9, 03:42 PM

identified — We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

+2 more updates

SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy

minor

Oct 9, 10:46 AM→Oct 9, 03:27 PMresolved

Oct 9, 03:27 PM

resolved — The incident has been resolved and SMS delivery from Twilio to TIM and Noverca Italia Srl network subscribers in Italy is operating normally.

Oct 9, 01:25 PM

monitoring — We have observed a recovery in SMS delivery from Twilio to TIM and Noverca Italia Srl network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as...

Oct 9, 12:44 PM

identified — Twilio customers may be experiencing SMS delivery delays from Twilio to TIM and Noverca Italia Srl network subscribers in Italy. Our team has identified the cause, and is working to resolve the issue....

+2 more updates

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China

minor

Oct 9, 06:42 AMmonitoring

Oct 9, 03:35 PM

monitoring — We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Oct 9, 02:31 PM

identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender Type to Mobile network subscribers in China. Our team has identified the cause, and is...

Oct 9, 10:25 AM

identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender Type to China Mobile network subscribers in China. Our team has identified the cause, ...

+3 more updates

SMS Delivery Delays from Twilio to Verizon United States

minor

Oct 8, 07:47 PM→Oct 9, 04:21 AMresolved

Oct 9, 04:21 AM

resolved — The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.

Oct 9, 02:13 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon a...

Oct 8, 10:50 PM

identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We wil...

+2 more updates

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire

minor

Oct 8, 09:15 PM→Oct 9, 12:03 AMresolved

Oct 9, 12:03 AM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire is operating normally.

Oct 8, 10:01 PM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another ...

Oct 8, 09:23 PM

identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire. Our team has identified the cause, and is work...

+1 more updates

Voice Call Failures from a Subset of Twilio Phone Numbers to Norway

minor

Oct 8, 03:15 PM→Oct 8, 08:29 PMresolved

Oct 8, 08:29 PM

resolved — The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.

Oct 8, 07:42 PM

monitoring — We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway and are monitoring service stability. We will provide another update ...

Oct 8, 05:42 PM

monitoring — We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as ...

+3 more updates

Twilio SMS Delivery Issues

minor

Oct 8, 03:08 AM→Oct 8, 09:35 AMresolved

Oct 8, 09:35 AM

resolved — Twilio Verify and Programmable SMS delivery have fully recovered, and all impacted services are back to normal performance. This incident is now resolved. Thank you for your patience!

Oct 8, 08:57 AM

monitoring — We are seeing recovery for the intermittent delivery issues with Twilio Verify and Programmable SMS across the impacted regions. Our engineering team will continue to actively monitor the services to ...

Oct 8, 08:03 AM

identified — We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively worki...

+4 more updates

SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States

minor

Oct 7, 03:09 PM→Oct 7, 10:33 PMresolved

Oct 7, 10:33 PM

resolved — The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.

Oct 7, 08:43 PM

monitoring — We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hour...

Oct 7, 06:40 PM

+3 more updates

SMS Delivery Receipt Delays from Twilio to Brisanet Brazil

minor

Oct 7, 02:02 PMidentified

Oct 10, 08:54 AM

identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will ...

Oct 10, 07:53 AM

Oct 10, 05:10 AM

identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide ...

+11 more updates

SMS Delivery Delays from Twilio to Brisanet Brazil

minor

Oct 7, 12:04 PM→Oct 7, 01:02 PMresolved

Oct 7, 01:02 PM

resolved — The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.

Oct 7, 12:25 PM

monitoring — We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update i...

Oct 7, 12:05 PM

+1 more updates

SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

minor

Oct 7, 06:19 AM→Oct 7, 12:16 PMresolved

Oct 7, 12:16 PM

resolved — The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.

Oct 7, 10:08 AM

monitoring — We have observed a recovery in SMS and MMS delivery between Twilio and AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or ...

Oct 7, 09:10 AM

identified — Twilio customers may be experiencing SMS and MMS delivery delays and delivery receipt delays between Twilio and AT&T network in the United States. Our team has identified the cause, and is working to ...

+3 more updates

SMS Delivery Delays from Twilio to MTN Nigeria

minor

Oct 6, 01:38 PM→Oct 7, 04:08 AMresolved

Oct 7, 04:08 AM

resolved — The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

Oct 7, 12:01 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 4 hours or as soon as more informa...

Oct 6, 10:01 PM

+6 more updates

SMS Delivery Delays from Twilio to O! Kyrgyzstan

minor

Oct 6, 08:47 PM→Oct 7, 01:53 AMresolved

Oct 7, 01:53 AM

resolved — The incident has been resolved and SMS delivery from Twilio to O! network subscribers in Kyrgyzstan is operating normally.

Oct 7, 12:31 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to O! network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more infor...

Oct 6, 10:25 PM

+2 more updates

Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory

minor

Oct 6, 08:16 PM→Oct 6, 09:11 PMresolved

Oct 6, 09:11 PM

resolved — Memory and Intelligence v3 continue to operate normally. This incident has been resolved.

Oct 6, 08:55 PM

monitoring — Our engineers have mitigated the incident. Memory and Intelligence v3 events are now publishing. Between the time of 12:33pm PT - 1:29pm PT Memory and Intelligence v3 events were not published. We are...

Oct 6, 08:30 PM

investigating — Our engineering team is currently investigating an issue that affects our Conversation Intelligence and Conversation Memory features. Affected users will be unable to view and receive new results from...

+1 more updates

SMS Delivery Delays and Failures from Twilio to Movistar El Salvador

minor

Oct 6, 08:59 PMidentified

Oct 9, 09:48 PM

identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue...

Oct 9, 05:48 AM

Oct 8, 09:40 PM

+15 more updates

SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan

minor

Oct 6, 09:33 AM→Oct 6, 03:02 PMresolved

Oct 6, 03:02 PM

resolved — The incident has been resolved and SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan are operating normally.

Oct 6, 01:16 PM

monitoring — We have observed a recovery in SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan and are monitoring service stability. We will provide another update in ...

Oct 6, 11:13 AM

+3 more updates

SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

minor

Oct 6, 08:21 AM→Oct 6, 10:52 AMresolved

Oct 6, 10:52 AM

resolved — The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.

Oct 6, 09:06 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide anothe...

Oct 6, 08:21 AM

investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue....

MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States

minor

Oct 6, 06:28 AM→Oct 6, 09:49 AMresolved

Oct 6, 09:49 AM

resolved — The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.

Oct 6, 09:47 AM

monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide a...

Oct 6, 07:42 AM

+2 more updates

SMS Delivery Failures from Twilio to Orange Guinea

minor

Oct 6, 02:04 AM→Oct 6, 05:07 AMresolved

Oct 6, 05:07 AM

resolved — The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Guinea is operating normally.

Oct 6, 03:05 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...

Oct 6, 02:04 AM

investigating — Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour ...

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

minor

Oct 5, 11:25 PM→Oct 6, 04:34 AMresolved

Oct 6, 04:34 AM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Oct 6, 02:27 AM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in ...

Oct 6, 12:25 AM

investigating — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will pro...

+1 more updates

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

minor

Oct 5, 02:49 PM→Oct 5, 10:51 PMresolved

Oct 5, 10:51 PM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.

Oct 5, 08:50 PM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hour...

Oct 5, 05:56 PM

identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the...

+3 more updates

SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France

minor

Oct 5, 09:43 AM→Oct 5, 03:23 PMresolved

Oct 5, 03:23 PM

resolved — The incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.

Oct 5, 02:59 PM

monitoring — We have observed a recovery in SMS delivery between Twilio Long Codes and network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 4 h...

Oct 5, 12:59 PM

+4 more updates

Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers

minor

Oct 5, 10:33 AM→Oct 5, 01:51 PMresolved

Oct 5, 01:51 PM

resolved — The incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.

Oct 5, 11:50 AM

monitoring — We have observed a recovery in voice calls from network subscribers to a subset of Twilio France Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soo...

Oct 5, 11:43 AM

identified — Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio France Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We...

+2 more updates

Delayed Messaging Logs and Status Callbacks in IE1 Region

minor

Oct 5, 08:50 AM→Oct 5, 11:04 AMresolved

Oct 5, 11:04 AM

resolved — The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are op...

Oct 5, 10:04 AM

monitoring — The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating n...

Oct 5, 09:04 AM

investigating — We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Irela...

+1 more updates

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

minor

Oct 5, 04:28 AM→Oct 5, 04:48 AMresolved

Oct 5, 04:48 AM

resolved — The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally.

Oct 5, 04:28 AM

identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resol...

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel

minor

Oct 4, 07:49 AM→Oct 4, 06:19 PMresolved

Oct 4, 06:19 PM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel is operating normally.

Oct 4, 02:16 PM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hou...

Oct 4, 12:16 PM

+3 more updates

Degraded Service in london-ix edge in ie1 TNX

minor

Oct 3, 08:38 PM→Oct 3, 09:13 PMresolved

Oct 3, 09:13 PM

resolved — We have confirmed there was no customer impact, and this incident has been resolved.

Oct 3, 09:01 PM

investigating — We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ir...

Oct 3, 08:38 PM

investigating — Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we ha...

SMS Delivery Delays from Twilio to Banglalink Bangladesh

minor

Oct 3, 11:07 AM→Oct 3, 07:40 PMresolved

Oct 3, 07:40 PM

resolved — The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.

Oct 3, 06:03 PM

monitoring — We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as mo...

Oct 3, 02:14 PM

investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4...

+2 more updates

SMS Delivery Delays from Twilio to Magti GSM Georgia

minor

Oct 3, 09:07 AM→Oct 3, 06:22 PMresolved

Oct 3, 06:22 PM

resolved — The incident has been resolved and SMS delivery from Twilio to Magti GSM network subscribers in Georgia is operating normally.

Oct 3, 04:17 PM

monitoring — We have observed a recovery in SMS delivery from Twilio to Magti GSM Ltd. network subscribers in Georgia and are monitoring service stability. We will provide another update in 2 hours or as soon as m...

Oct 3, 12:14 PM

investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Magti GSM Ltd. network subscribers in Georgia. Our team is actively investigating this issue. We will provide another update in ...

+2 more updates

SMS Delivery Delays and Failures from Twilio to Hi3G Italy

minor

Oct 2, 09:48 PM→Oct 3, 11:22 AMresolved

Oct 3, 11:22 AM

resolved — The incident has been resolved and SMS delivery from Twilio to Hi3G network subscribers in Italy is operating normally.

Oct 3, 08:21 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more informat...

Oct 3, 06:15 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Hi3G network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more informat...

+5 more updates

Programmable Messaging API Errors

none

Oct 2, 08:51 PM→Oct 2, 09:36 PMresolved

Oct 2, 09:36 PM

resolved — We have monitored and resolved the issue with the Programmable Messaging API. All services are now operating normally at this time.

Oct 2, 08:51 PM

monitoring — Between 13:30 PDT and 13:33 PDT, Programmable Messaging API. Users may have experienced 5XX errors when sending messages. There was no impact to SMS and MMS. The issue has been resolved.

500 Errors for Conversations Classic Conversations Updates

minor

Oct 2, 06:29 PM→Oct 2, 07:52 PMresolved

Oct 2, 07:52 PM

resolved — The issues with updates have been resolved and Conversations Classic is operating normally at this time.

Oct 2, 07:27 PM

monitoring — Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Oct 2, 06:44 PM

investigating — We are continuing to investigate this issue.

+1 more updates

Messaging Event Delays for Comms API

minor

Oct 2, 05:21 PM→Oct 2, 05:46 PMresolved

Oct 2, 05:46 PM

resolved — The customer experience for impact is that Bulk Messaging API callers would receive an incorrect/improper 400 error response for Send Messages requests when supplying the address of Senders that were ...

Oct 2, 05:21 PM

investigating — We are investigating an issue with Messaging event processing for Comms API. Customers may experience delays in event updates for RCS, WhatsApp Business API, and Apple Messages for Business. We will p...

Silent Network Authentication (SNA) Failure Increase on AT&T in United States

minor

Oct 2, 06:56 AM→Oct 2, 03:04 PMresolved

Oct 2, 03:04 PM

resolved — The incident has been resolved and API transactions for Silent Network Authentication (SNA) on AT&T in the United States are operating normally.

Oct 2, 12:40 PM

monitoring — We have observed recovery in API transactions for Silent Network Authentication (SNA) on AT&T in the United States and are monitoring service stability. We will provide another update in 4 hours or as...

Oct 2, 10:40 AM

+3 more updates

Increased Email Deferrals and Delays in Deliveries

none

Oct 2, 02:30 PM→Oct 2, 02:30 PMresolved

Oct 2, 04:16 PM

resolved — Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 A...

SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium

minor

Oct 2, 09:35 AM→Oct 2, 02:02 PMresolved

Oct 2, 02:02 PM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium is operating normally.

Oct 2, 12:01 PM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium and are monitoring service stability. We will provide another update i...

Oct 2, 11:54 AM

identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium. Our team has identified the cause, and is working to res...

+3 more updates

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands

minor

Oct 2, 04:42 AM→Oct 2, 11:20 AMresolved

Oct 2, 11:20 AM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands is operating normally.

Oct 2, 09:08 AM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another updat...

Oct 2, 07:08 AM

+3 more updates

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India

minor

Oct 1, 11:01 PM→Oct 2, 06:41 AMresolved

Oct 2, 06:41 AM

resolved — The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India is operating normally.

Oct 2, 05:01 AM

monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or...

Oct 2, 02:06 AM

identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the iss...

+3 more updates

A2P Campaign Registration Delays

minor

Oct 1, 06:38 PM→Oct 1, 11:31 PMresolved

Oct 1, 11:31 PM

resolved — Issue with A2P campaign creation which may cause delays for customers has been resolved and it is operating normally at this time.

Oct 1, 11:06 PM

monitoring — A2P campaign creation is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Oct 1, 08:53 PM

investigating — We are still investigating A2P campaign creation which may cause delays for customers. Our engineers are working on a fix to resolve the issue. We expect to provide another update in 2 hours or as soo...

+2 more updates

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain

minor

Oct 1, 10:40 AM→Oct 1, 10:51 PMresolved

Oct 1, 10:51 PM

resolved — The incident has been resolved and voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain are operating normally.

Oct 1, 07:28 PM

monitoring — We have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 8 hours or as soo...

Oct 1, 03:27 PM

+4 more updates

SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain

minor

Oct 1, 08:32 AM→Oct 1, 01:24 PMresolved

Oct 1, 01:24 PM

resolved — The incident has been resolved and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain is operating normally.

Oct 1, 12:43 PM

monitoring — We have observed a recovery in SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon ...

Oct 1, 11:48 AM

identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to DigiMobil (Movistar) network subscribers in Spain. Our team has identified the cause, and is working to resolve the...

+3 more updates

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

minor

Oct 1, 09:35 AM→Oct 1, 12:45 PMresolved

Oct 1, 12:45 PM

resolved — The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to affected networks in the United States are operating normally.

Oct 1, 11:24 AM

monitoring — We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will ...

Oct 1, 10:24 AM

identified — Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause...

+1 more updates

SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil

minor

Oct 1, 12:26 AM→Oct 1, 07:35 AMresolved

Oct 1, 07:35 AM

resolved — The incident has been resolved and SMS delivery from Twilio to Algar Telecom (CTBC) network subscribers in Brazil is operating normally.

Oct 1, 05:37 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...

Oct 1, 03:33 AM

investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom (CTBC) network subscribers in Brazil. Our team is actively investigating this issue. We will provide another updat...

+2 more updates

September 2026

SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia

minor

Sep 30, 07:18 AM→Oct 1, 01:09 PMresolved

Oct 1, 01:09 PM

resolved — The incident has been resolved and SMS delivery from Twilio to Metfone, Viettel, Beeline, and Sotelco network subscribers in Cambodia is operating normally.

Oct 1, 08:41 AM

monitoring — We have observed a recovery in SMS delivery from Twilio to Metfone, Viettel, Beeline, and Sotelco network subscribers in Cambodia and are monitoring service stability. We will provide another update i...

Oct 1, 06:40 AM

+6 more updates

Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States

minor

Sep 30, 11:25 PM→Oct 1, 11:18 AMresolved

Oct 1, 11:18 AM

resolved — The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.

Oct 1, 08:54 AM

monitoring — We have observed the recovery for Lookup API transactions involving Verizon in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more info...

Oct 1, 06:42 AM

+5 more updates

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