Twilio Outage History

50 incidents reported. Data sourced from the official Twilio status page.

50
Total Incidents
0
Major/Critical
48
Minor
46
Resolved

March 2026

SMS Delivery Failures To Telefonica Network In Mexico Via A Subset Of Longcodes

minor
Mar 7, 03:50 PMMar 10, 11:12 AMresolved
Mar 10, 11:12 AM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Telefonica network subscribers in Mexico is operating normally.
Mar 9, 10:16 PM
identifiedTwilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. ...
Mar 8, 10:16 PM
identifiedTwilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. ...
+6 more updates

SMS Delivery Delays from Twilio to Claro Colombia

minor
Mar 10, 05:22 AMMar 10, 09:56 AMresolved
Mar 10, 09:56 AM
resolvedWe are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Colombia. This incident has been resolved.
Mar 10, 08:11 AM
monitoringWe are observing recovery in SMS delivery delays when sending messages from Twilio to Claro network subscribers in Colombia. We will continue monitoring the service to ensure a full recovery. We will ...
Mar 10, 06:19 AM
investigatingTwilio customers are still continue to experience SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another updat...
+1 more updates

SMS Delivery Delays and Failures to Airtel in Zambia

minor
Mar 10, 09:00 AMinvestigating
Mar 10, 09:50 AM
investigatingWe are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update i...
Mar 10, 09:00 AM
investigatingWe are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update i...

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Toll Free Numbers to GTA United States

minor
Mar 6, 05:37 AMMar 10, 08:30 AMresolved
Mar 10, 08:30 AM
resolvedWe are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes and Toll-Free Numbers to GTA network subscribers in the United States. This incident has been resolved.
Mar 10, 06:37 AM
monitoringWe have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes and Toll-Free Numbers to GTA network subscribers in the United States and are monitoring service stability. We ...
Mar 9, 04:10 PM
investigatingWe continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier part...
+9 more updates

SMS Delivery Delays from Twilio to Evatis Djibouti

minor
Mar 9, 10:58 PMMar 10, 07:57 AMresolved
Mar 10, 07:57 AM
resolvedWe are no longer experiencing SMS delivery delays when sending messages from Twilio to Evatis network subscribers in Djibouti. This incident has been resolved.
Mar 10, 06:01 AM
monitoringWe have observed a recovery in SMS delivery delays from Twilio to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as m...
Mar 10, 01:58 AM
investigatingWe are continuing to investigate SMS delivery delays from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or ...
+2 more updates

SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia

minor
Mar 10, 07:12 AMinvestigating
Mar 10, 10:04 AM
investigatingWe are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 h...
Mar 10, 08:07 AM
investigatingWe are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 h...
Mar 10, 07:12 AM
investigatingWe are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 h...

SMS Delivery Delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States

minor
Mar 10, 03:02 AMMar 10, 05:58 AMresolved
Mar 10, 05:58 AM
resolvedThe incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to Verizon and Clearsky network subscribers in the United States are operating normally.
Mar 10, 04:05 AM
monitoringWe have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to Verizon and Clearsky network subscribers in the United States and are monitoring service stab...
Mar 10, 03:02 AM
investigatingTwilio customers may be experiencing SMS delivery  delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States . Our team is actively investigating this issue. Message delive...

Twilio and SendGrid Help Center AI Assistant Issues

minor
Mar 9, 10:54 PMMar 10, 05:24 AMresolved
Mar 10, 05:24 AM
resolvedLatency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time
Mar 10, 04:22 AM
monitoringAI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information ...
Mar 10, 04:21 AM
identifiedAI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information ...
+7 more updates

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

minor
Mar 9, 09:05 PMMar 10, 02:29 AMresolved
Mar 10, 02:29 AM
resolvedThe incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.
Mar 10, 12:37 AM
monitoringWe have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
Mar 9, 10:36 PM
monitoringWe have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
+2 more updates

Delays in Processing Pricing Events

minor
Mar 9, 05:10 PMMar 9, 10:55 PMresolved
Mar 9, 11:04 PM
resolvedThe pricing event processing service issues have been resolved and the services are operating normally at this time. We will continue to monitor for system stability.
Mar 9, 08:56 PM
monitoringOur pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes availab...
Mar 9, 06:55 PM
monitoringOur pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes availab...
+3 more updates

SMS Delivery Delays from Twilio to Claro Chile

minor
Mar 9, 04:22 PMMar 9, 09:30 PMresolved
Mar 9, 09:39 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Chile is operating normally
Mar 9, 07:30 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more informa...
Mar 9, 05:30 PM
investigatingTwilio customers may still be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provid...
+2 more updates

SMS Delivery Failures from Twilio to Telefonica Ecuador

minor
Mar 9, 05:00 PMMar 9, 08:41 PMresolved
Mar 9, 08:41 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Ecuador is operating normally.
Mar 9, 06:40 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Ecuador and are monitoring service stability. We will provide another update in 2 hours or as soon as more ...
Mar 9, 05:51 PM
investigatingTwilio customers may still be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We wi...
+1 more updates

Flex Agents Experiencing Errors with Interaction Participants

none
Mar 9, 07:08 PMMar 9, 08:19 PMresolved
Mar 9, 08:19 PM
resolvedWe have fully investigated the Flex Agents delays or errors when fetching Interaction Participants, and it was determined that the impact was limited to a small set of customers, who have been contact...
Mar 9, 07:08 PM
investigatingOur monitoring systems have detected a potential issue with Flex agent page. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

SMS Delivery Delays from Twilio to XL Axiata Indonesia

minor
Mar 9, 06:48 AMMar 9, 09:30 AMresolved
Mar 9, 09:30 AM
resolvedWe are no longer experiencing SMS delivery delays when sending messages from Twilio to XL Axiata network subscribers in Indonesia. This incident has been resolved.
Mar 9, 07:41 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more...
Mar 9, 06:48 AM
investigatingTwilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 h...

SMS and MMS Delivery Failures from Twilio to T-Mobile United States

minor
Mar 8, 08:03 PMMar 8, 10:46 PMresolved
Mar 8, 10:46 PM
resolvedThe incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally. This incident has been resolved.
Mar 8, 09:20 PM
monitoringWe have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or ...
Mar 8, 08:34 PM
identifiedTwilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the is...
+2 more updates

SMS Delivery Delays from Twilio to MTN Ghana

minor
Mar 7, 06:45 PMMar 7, 11:36 PMresolved
Mar 7, 11:36 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Ghana is operating normally.
Mar 7, 10:41 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Ghana and are monitoring service stability. We will provide another update in 2 hours or as soon as more informati...
Mar 7, 10:35 PM
identifiedTwilio customers may continue to experience SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause and is working to resolve the issue. We will provide ...
+3 more updates

SMS Delivery Delays from Twilio to Vivacom Bulgaria

minor
Mar 7, 06:04 PMMar 7, 11:03 PMresolved
Mar 7, 11:03 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to Vivacom network subscribers in Bulgaria is operating normally.
Mar 7, 09:43 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more in...
Mar 7, 07:56 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more in...
+2 more updates

SMS Delivery Delays to Multiple Network in United States of America via Subset of Shortcodes

minor
Mar 7, 11:25 AMMar 7, 10:38 PMresolved
Mar 7, 10:38 PM
resolvedWe are no longer experiencing SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. This incident has been resolved.
Mar 7, 08:41 PM
monitoringWe are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. We will continue monitoring the service...
Mar 7, 06:25 PM
investigatingTwilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States of America. Our team is ac...
+3 more updates

Lookup LTI Service Latency

minor
Mar 7, 12:23 PMMar 7, 01:10 PMresolved
Mar 7, 01:10 PM
resolvedLatency in Lookup LTI service has been resolved and Lookup LTI service is operating normally at this time.
Mar 7, 12:53 PM
monitoringLookup LTI service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 7, 12:23 PM
identifiedOur engineers have identified the issue with Lookup LTI service latency and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

SMS Delivery Failures from Twilio to ETL Laos

minor
Mar 6, 04:40 AMMar 6, 07:22 PMresolved
Mar 6, 07:22 PM
resolvedWe are no longer experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. This incident has been resolved.
Mar 6, 11:28 AM
investigatingWe continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another upd...
Mar 6, 07:40 AM
investigatingWe continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another upd...
+2 more updates

MMS Delivery Receipt Delays from Twilio to Verizon United States

minor
Mar 6, 05:31 AMMar 6, 07:11 PMresolved
Mar 6, 07:11 PM
resolvedWe are no longer experiencing MMS/SMS delivery delays when sending messages to SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to GTA United States. This incident has be...
Mar 6, 11:59 AM
investigatingWe continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect...
Mar 6, 08:14 AM
investigatingWe continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect...
+2 more updates

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States

minor
Mar 6, 06:00 AMMar 6, 05:32 PMresolved
Mar 6, 05:32 PM
resolvedWe are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. This incident has been resolved.
Mar 6, 03:30 PM
monitoringWe have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide anoth...
Mar 6, 02:39 PM
monitoringWe have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide anoth...
+4 more updates

SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

minor
Mar 6, 05:28 AMMar 6, 03:45 PMresolved
Mar 6, 03:45 PM
resolvedWe are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. This incident has been resolved.
Mar 6, 01:50 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another u...
Mar 6, 12:01 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another u...
+3 more updates

SMS Delivery Delays and Failures From Twilio to Megafon Tajikistan

minor
Mar 4, 02:00 PMMar 6, 11:33 AMresolved
Mar 6, 11:33 AM
resolvedWe are no longer experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. This incident has been resolved.
Mar 6, 07:44 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more ...
Mar 6, 05:44 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more ...
+18 more updates

SMS Delivery Delays from Twilio to Telefonica O2 Germany

minor
Mar 6, 06:51 AMidentified
Mar 10, 07:30 AM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2...
Mar 9, 07:33 AM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2...
Mar 8, 03:23 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1...
+14 more updates

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

minor
Mar 6, 04:15 AMMar 6, 06:36 AMresolved
Mar 6, 06:36 AM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.
Mar 6, 04:46 AM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in ...
Mar 6, 04:15 AM
investigatingTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will pro...

SMS Delivery Delays & Failures from Twilio to Djibouti Telecom (Evatis) Djibouti

minor
Mar 6, 02:56 AMMar 6, 06:34 AMresolved
Mar 6, 06:34 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.
Mar 6, 04:43 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or ...
Mar 6, 03:56 AM
investigatingWe continue to experience SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. We are currently working with our carrier partner to resolve the issu...
+1 more updates

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa

minor
Mar 5, 10:12 PMMar 6, 04:23 AMresolved
Mar 6, 04:23 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.
Mar 6, 02:29 AM
monitoringWe are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the ser...
Mar 6, 12:29 AM
monitoringWe are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the ser...
+3 more updates

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

minor
Mar 5, 08:10 PMMar 6, 02:42 AMresolved
Mar 6, 02:42 AM
resolvedThe incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.
Mar 6, 01:16 AM
monitoringWe have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update i...
Mar 5, 11:16 PM
monitoringWe have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update i...
+2 more updates

SMS Delivery Failures from Twilio to Ooredoo Tunisia

minor
Mar 5, 11:54 PMMar 6, 02:41 AMresolved
Mar 6, 02:41 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Tunisia is operating normally.
Mar 6, 12:48 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Tunisia and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
Mar 5, 11:54 PM
investigatingTwilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hou...

SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States

minor
Mar 5, 10:08 PMMar 6, 02:39 AMresolved
Mar 6, 02:39 AM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States is operating normally.
Mar 6, 01:22 AM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another up...
Mar 5, 11:20 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another up...
+2 more updates

SMS delivery delays from Twilio to Orange Cameroon

minor
Mar 5, 06:37 PMMar 5, 10:53 PMresolved
Mar 5, 10:53 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
Mar 5, 08:36 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
Mar 5, 07:42 PM
investigatingWe continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We are currently working with our carrier partner to resolve the issue. We expect to provide anothe...
+2 more updates

WhatsApp phone number not displayed for senders created via senders API

minor
Mar 5, 06:35 PMMar 5, 10:42 PMresolved
Mar 5, 10:42 PM
resolvedThe issue preventing WhatsApp phone number from being displayed for senders created via the Senders API has been resolved and the service is operating normally at this time.
Mar 5, 10:03 PM
monitoringWe are observing a recovery in the display of WhatsApp phone number for senders created via the Senders API. We will be monitoring the service to ensure a full recovery and provide another update in 3...
Mar 5, 07:49 PM
investigatingWe continue to experience WhatsApp phone number not displayed for senders created via senders API. Our team is actively investigating this issue. We expect to provide another update in 2 hours or as s...
+2 more updates

Programmable Messaging API and Verify API 5xx errors

minor
Mar 5, 07:56 PMMar 5, 10:16 PMresolved
Mar 5, 10:16 PM
resolvedThe HTTP 5xx errors for Twilio Programmable Messaging API and Verify API have been resolved and the services are operating normally at this time.
Mar 5, 09:41 PM
monitoringWe are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update...
Mar 5, 09:16 PM
investigatingWe are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in...
+3 more updates

Latency while creating or updating Topics and Disposition Codes with Flex Admin Console in US

minor
Mar 5, 05:00 AMMar 5, 06:24 PMresolved
Mar 5, 06:24 PM
resolvedWe are no longer experiencing service interruption with Flex Admin Console in US. This incident has been resolved.
Mar 5, 05:55 PM
monitoringWe have observed a recovery in service interruption with Flex Admin Console in US and are monitoring service stability. We will provide another update in 30 minutes or as soon as more information beco...
Mar 5, 11:50 AM
investigatingWe are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 8 hours or as soon as more information becomes available.
+3 more updates

SMS Delivery Failures from Multiple Networks in Czech to a subset of Twilio Long Code Numbers

minor
Mar 4, 03:23 PMMar 5, 04:22 PMresolved
Mar 5, 04:22 PM
resolvedThe incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Czech Republic Long Codes is operating normally.
Mar 5, 02:28 PM
monitoringWe have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or a...
Mar 5, 12:28 PM
monitoringWe have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or a...
+7 more updates

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

minor
Mar 4, 08:15 PMMar 5, 05:10 AMresolved
Mar 5, 05:10 AM
resolvedWe are no longer experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 5, 03:24 AM
monitoringWe are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recover...
Mar 4, 11:24 PM
investigatingTwilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to res...
+3 more updates

SMS Delivery Delays from Twilio to Lycamobile France

minor
Mar 4, 06:27 PMMar 5, 03:28 AMresolved
Mar 5, 03:28 AM
resolvedWe are no longer experiencing SMS delivery delays when sending messages to Lycamobile France. This incident has been resolved.
Mar 4, 11:41 PM
monitoringWe're continuing to observe recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide anot...
Mar 4, 09:40 PM
monitoringWe're observing recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update i...
+3 more updates

SMS Delivery Receipt Delays from Twilio to Drillisch 1&1 in Germany

minor
Mar 5, 12:34 AMMar 5, 01:52 AMresolved
Mar 5, 01:52 AM
resolvedThe incident has been resolved and SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany are operating normally.
Mar 5, 01:10 AM
monitoringWe have observed a recovery in SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as s...
Mar 5, 12:36 AM
investigatingTwilio customers may be experiencing SMS delivery receipt delays from Twilio to Drillisch 1&1 network subscribers in Germany. Our team is actively investigating this issue. Message delivery may succee...
+1 more updates

SMS Delivery Delays from Twilio to Yemen Mobile in Yemen

minor
Mar 4, 10:48 PMMar 5, 01:31 AMresolved
Mar 5, 01:31 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to Yemen Mobile network subscribers in Yemen is operating normally.
Mar 4, 11:57 PM
monitoringWe are observing successful SMS delivery SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. We will continue to monitor to ensure full service recovery. We expect to provide another update in ...
Mar 4, 10:51 PM
investigatingTwilio customers may be experiencing SMS delivery delays from Twilio to Yemen Mobile network subscribers in Yemen. Our team is actively investigating this issue. We will provide another update in 1 ho...
+1 more updates

SMS Delivery Delays to MTN Network in Cameroon

minor
Mar 4, 07:01 PMMar 4, 09:37 PMresolved
Mar 4, 09:37 PM
resolvedWe are no longer experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. This incident is resolved.
Mar 4, 07:53 PM
monitoringWe are observing recovery in SMS delivery delays from Twilio to MTN network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
Mar 4, 07:06 PM
investigatingTwilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or ...
+1 more updates

Delays in Transcription Completion

minor
Mar 3, 11:28 PMMar 4, 09:29 AMresolved
Mar 4, 09:29 AM
resolvedWe are not experiencing delay in Transcription completion for services with PII Redaction enabled. The underlying issue has been addressed, and the service is operating as expected. This incident has ...
Mar 4, 08:43 AM
monitoringWe are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
Mar 4, 06:45 AM
monitoringWe are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
+7 more updates

SMS Delivery Delays to Telcel Network in Mexico

minor
Mar 4, 06:35 AMMar 4, 09:14 AMresolved
Mar 4, 09:14 AM
resolvedWe are no longer experiencing SMS delivery delays when sending messages to Telcel network in Mexico. This incident has been resolved.
Mar 4, 07:21 AM
monitoringWe are observing recovery in SMS delivery delays when sending messages to the Telcel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another updat...
Mar 4, 06:35 AM
investigatingWe are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update i...

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

minor
Mar 3, 10:17 PMMar 4, 05:36 AMresolved
Mar 4, 05:36 AM
resolvedWe are no longer experiencing delivery report delays or MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 4, 03:41 AM
monitoringWe are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recover...
Mar 4, 01:13 AM
investigatingTwilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working...
+2 more updates

Temporary Increase in 4xx Errors When Sending Messages

none
Mar 4, 12:37 AMMar 4, 12:37 AMresolved
Mar 4, 12:37 AM
resolvedBetween 4:03PM PST and 4:09PM PST, customers may have experienced 4xx errors when attempting to send messages from the Messaging API. This issue has been resolved.

RCS Compliance Registration Onboarding is failing to load in Console

minor
Mar 3, 10:25 PMMar 4, 12:13 AMresolved
Mar 4, 12:13 AM
resolvedCustomers trying to register their RCS Sender with Google or a supported country will no longer receive an error page. The team has identified the root cause and deployed a fix. This incident has been...
Mar 4, 12:12 AM
investigatingWe are continuing to investigate this issue.
Mar 3, 11:32 PM
investigatingCustomers trying to register their RCS Sender with Google or a supported country will receive an error page. The team has identified the root cause and we will provide an update in 2 hour or as soon a...
+2 more updates

SMS Delivery Failures from Twilio to Datora Brazil

minor
Mar 3, 06:19 PMidentified
Mar 10, 12:16 AM
identifiedOur team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more inf...
Mar 9, 12:14 AM
identifiedOur team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more inf...
Mar 8, 01:24 AM
identifiedOur team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more inf...
+9 more updates

SMS Delivery Delays From Twilio to Tune Talk Malaysia

minor
Mar 3, 10:28 AMMar 3, 02:59 PMresolved
Mar 3, 02:59 PM
resolvedThe issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.
Mar 3, 01:10 PM
monitoringWe are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide ...
Mar 3, 11:17 AM
monitoringWe are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another upda...
+1 more updates

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

minor
Mar 2, 09:02 PMMar 3, 05:55 AMresolved
Mar 3, 05:55 AM
resolvedWe are no longer experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 3, 04:06 AM
monitoringWe are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recover...
Mar 3, 04:02 AM
investigatingTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will p...
+3 more updates

SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates

minor
Mar 2, 01:58 PMMar 3, 01:23 AMresolved
Mar 3, 01:23 AM
resolvedThe incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.
Mar 2, 11:23 PM
monitoringWe have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will pr...
Mar 2, 08:58 PM
investigatingWe are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and w...
+3 more updates

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