Twilio Outage History

50 incidents reported. Data sourced from the official Twilio status page.

50
Total Incidents
0
Major/Critical
46
Minor
44
Resolved

June 2026

SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Vodacom Tanzania

minor
Jun 2, 07:28 PMJun 10, 08:46 PMresolved
Jun 10, 08:46 PM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania is operating normally.
Jun 9, 08:43 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another upd...
Jun 9, 04:43 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 16 hours or as soon as more i...
+17 more updates

SMS Delivery Delays from Twilio to MTN Zambia

minor
Jun 10, 07:13 PMidentified
Jun 10, 10:16 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide anoth...
Jun 10, 08:15 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide anoth...
Jun 10, 07:15 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide anoth...
+1 more updates

SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland

minor
Jun 10, 07:12 PMidentified
Jun 10, 11:44 PM
identifiedTwilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 09:44 PM
identifiedTwilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 08:43 PM
identifiedTwilio customers may be experiencing SMS delivery failures from Twilio Long Codes to Orange Polska network subscribers in Poland. Our team has identified the cause, and is working to resolve the issue...
+2 more updates

On Call Engineers are Investigating

none
Jun 10, 02:11 PMJun 10, 02:12 PMresolved
Jun 10, 02:12 PM
resolvedWe have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 10, 02:11 PM
investigatingOur monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy

minor
Jun 10, 09:39 AMmonitoring
Jun 11, 12:18 AM
monitoringWe have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2...
Jun 10, 06:28 PM
identifiedWe have observed a recovery in SMS delivery report from Twilio to Multiple network subscribers in Italy Except Vodafone Omnitel. Our team has identified the cause, and is working to resolve the issue....
Jun 10, 02:22 PM
identifiedTwilio customers may be experiencing SMS delivery delays and delivery receipt delays from Twilio to network subscribers on multiple networks in Italy. Our team has identified the cause, and is working...
+4 more updates

SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan

minor
Jun 10, 06:19 AMidentified
Jun 10, 09:38 PM
identifiedTwilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 01:38 PM
identifiedTwilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 09:25 AM
identifiedTwilio customers may be experiencing SMS delivery delays and failures from Twilio to Babilon-M network subscribers in Tajikistan. Our team has identified the cause, and is working to resolve the issue...
+2 more updates

Degradation in Voice calls

minor
Jun 10, 03:35 AMJun 10, 04:25 AMresolved
Jun 10, 04:25 AM
resolvedWe are no longer experiencing issues affecting voice calls. This incident has been resolved.
Jun 10, 03:35 AM
monitoringWe are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another up...

SMS Delivery Delays from Twilio to MTN Zambia

minor
Jun 9, 07:15 PMJun 10, 03:31 AMresolved
Jun 10, 03:31 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.
Jun 10, 12:49 AM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as...
Jun 9, 10:47 PM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as...
+4 more updates

SMS Delivery Receipt Delays from Twilio to T-Mobile Czech Republic

minor
Jun 9, 02:16 PMJun 9, 03:24 PMresolved
Jun 9, 03:24 PM
resolvedThe incident has been resolved and SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic are operating normally.
Jun 9, 02:30 PM
monitoringWe have observed a recovery in SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours o...
Jun 9, 02:16 PM
investigatingTwilio customers may be experiencing SMS delivery receipt delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. Message delivery may ...

User Authentication Identity SNA Missing Redirects for KPN in Netherlands

minor
Jun 9, 06:03 AMJun 9, 10:39 AMresolved
Jun 9, 10:39 AM
resolvedThe incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Jun 9, 09:10 AM
monitoringWe have observed a recovery in User Authentication Identity SNA missing redirects for KPN in Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as m...
Jun 9, 07:05 AM
monitoringWe have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon ...
+1 more updates

SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan

minor
Jun 4, 07:01 AMJun 9, 10:37 AMresolved
Jun 9, 10:37 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 9, 08:38 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as mor...
Jun 9, 06:34 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
+13 more updates

SMS Delivery Receipt Delays from Twilio Phone Numbers to MPT Myanmar

minor
Jun 9, 08:54 AMidentified
Jun 10, 11:05 PM
identifiedTwilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue...
Jun 10, 07:04 AM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide anot...
Jun 9, 11:03 PM
identifiedTwilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue...
+6 more updates

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in United Kingdom

minor
Jun 8, 08:11 PMJun 9, 07:30 AMresolved
Jun 9, 07:30 AM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Kingdom is operating normally.
Jun 9, 05:28 AM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We w...
Jun 9, 03:25 AM
identifiedTwilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has id...
+4 more updates

SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia

minor
Jun 8, 06:16 AMJun 9, 04:04 AMresolved
Jun 9, 04:04 AM
resolvedThe incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.
Jun 9, 02:02 AM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon ...
Jun 8, 10:53 PM
identifiedTwilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the...
+6 more updates

SMS Delivery Receipt Delays from Twilio Phone Numbers to Odido Netherlands

minor
Jun 8, 10:41 PMJun 9, 01:55 AMresolved
Jun 9, 01:55 AM
resolvedThe incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands are operating normally.
Jun 8, 11:54 PM
monitoringWe have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2...
Jun 8, 10:52 PM
identifiedTwilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve...
+1 more updates

On Call Engineers are Investigating

none
Jun 8, 08:22 PMJun 8, 10:24 PMresolved
Jun 8, 10:24 PM
resolvedWe have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 8, 08:22 PM
investigatingOur monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Flex Ai Copilot Errors While Creating Channel Notes

minor
Jun 1, 05:35 PMJun 8, 03:59 PMresolved
Jun 8, 03:59 PM
resolvedFlex Ai Copilot errors while creating channel notes has been resolved and is operating normally at this time.
Jun 8, 11:28 AM
monitoringFlex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more informatio...
Jun 7, 11:30 AM
monitoringFlex Ai Copilot errors while creating channel notes are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more informatio...
+12 more updates

SMS Delivery Failures From Germany to Twilio Phone Numbers

minor
Jun 7, 02:38 PMJun 7, 05:42 PMresolved
Jun 7, 05:42 PM
resolvedThe incident has been resolved and SMS delivery from Germany to Twilio Phone Numbers is operating normally.
Jun 7, 03:41 PM
monitoringWe have observed a recovery in SMS delivery from Germany to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes ...
Jun 7, 02:38 PM
investigatingTwilio customers may be experiencing SMS delivery delays and failures from network subscribers in Germany to Twilio Phone Numbers. Our team is actively investigating this issue. We will provide anothe...

SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries

minor
Jun 6, 10:33 PMJun 7, 10:14 AMresolved
Jun 7, 10:14 AM
resolvedThe incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Jun 7, 10:12 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes ava...
Jun 7, 06:12 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more in...
+5 more updates

User Authentication Identity Gateway API Failure Increase in United Kingdom

minor
Jun 5, 12:26 PMJun 6, 06:04 AMresolved
Jun 6, 06:04 AM
resolvedThe incident has been resolved and User Authentication Identity Gateway API failure increase in the United Kingdom is operating normally.
Jun 6, 04:05 AM
monitoringWe have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soo...
Jun 6, 12:05 AM
monitoringWe have observed a recovery in User Authentication Identity Gateway API failure increase in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soo...
+7 more updates

High Latency observed for Video Room Sessions

minor
Jun 6, 02:01 AMJun 6, 04:37 AMresolved
Jun 6, 04:37 AM
resolvedWe are no longer experiencing high latency with video room sessions. This incident has been resolved.
Jun 6, 02:36 AM
monitoringWe are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more...
Jun 6, 02:01 AM
investigatingWe are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more infor...

SMS Delivery Failures from New Zealand to Twilio Phone Numbers

minor
Jun 5, 08:48 PMJun 5, 11:41 PMresolved
Jun 5, 11:41 PM
resolvedThe incident has been resolved and SMS delivery from New Zealand to Twilio Phone Numbers is operating normally.
Jun 5, 09:58 PM
identifiedTwilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will...
Jun 5, 08:58 PM
identifiedTwilio customers may be experiencing SMS delivery failures from network subscribers to Twilio New Zealand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will...
+1 more updates

Media Message Delivery Affected Across Messaging Channels

none
Jun 5, 07:24 PMJun 5, 07:24 PMresolved
Jun 5, 07:24 PM
resolvedTwilio media message delivery was degraded for 44 minutes between 11:02 and 11:46 Pacific Time on 06/05/2026 During this period of time customers may have experienced failed media message delivery due...

Empty Catalog Index within Segment Documents

minor
Jun 5, 04:32 PMJun 5, 06:31 PMresolved
Jun 5, 06:31 PM
resolvedWe are no longer experiencing issues where customers are unable to see Catalog entries on index page within Segment documents. This incident has been resolved.
Jun 5, 06:01 PM
monitoringWe are observing successful recovery where customers are unable to see Catalog entries on index page within Segment documents. We will continue to monitor to ensure full service recovery. We expect to...
Jun 5, 05:30 PM
investigatingWe are continuing to see an issue where customers are unable to see Catalog entries on index page within Segment documents. We expect to provide another update in 2 hours or as soon as more informatio...
+1 more updates

SMS Delivery Failures from Twilio Phone Numbers to TeleTalk Bangladesh

minor
Jun 4, 10:31 AMJun 5, 06:14 PMresolved
Jun 5, 06:14 PM
resolvedThe incident has been resolved and SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh is operating normally.
Jun 5, 04:13 PM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or a...
Jun 5, 07:30 AM
identifiedTwilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the iss...
+7 more updates

SMS Delivery Delays from a Subset of Twilio Short Codes to Verizon United States

minor
Jun 5, 02:34 AMJun 5, 04:16 PMresolved
Jun 5, 04:16 PM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Jun 5, 02:09 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update...
Jun 5, 09:51 AM
identifiedTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is wor...
+4 more updates

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to T-Mobile Netherlands

minor
Jun 3, 02:01 PMJun 5, 10:23 AMresolved
Jun 5, 10:23 AM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands is operating normally.
Jun 5, 02:19 AM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update i...
Jun 4, 06:19 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Long Codes to T-Mobile network subscribers in the Netherlands and are monitoring service stability. We will provide another update i...
+8 more updates

SMS Delivery Delays from Twilio to Sky United Kingdom

minor
Jun 5, 01:26 AMJun 5, 08:27 AMresolved
Jun 5, 08:27 AM
resolvedWe have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as m...
Jun 5, 06:24 AM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom and are monitoring service stability. We will provide another update i...
Jun 5, 06:23 AM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue...
+3 more updates

Voice Call Failures from Twilio Phone Numbers to Vivo Brazil

minor
Jun 2, 04:28 PMJun 5, 01:42 AMresolved
Jun 5, 01:42 AM
resolvedThe incident has been resolved and voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil are operating normally.
Jun 5, 12:46 AM
monitoringWe have observed a recovery in voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as...
Jun 4, 10:46 PM
monitoringWe have observed a recovery in voice calls from Twilio Phone Numbers to Vivo network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as...
+7 more updates

SMS Delivery Delays from Twilio Phone Numbers to MTS Kazakhstan

minor
Jun 4, 10:27 PMJun 5, 01:29 AMresolved
Jun 5, 01:29 AM
resolvedThe incident has been resolved and SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan is operating normally.
Jun 5, 12:45 AM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soo...
Jun 4, 10:44 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more info...
+2 more updates

SMS Delivery Delays and Failures from Twilio to NumberBarn United States

minor
Jun 2, 02:11 PMJun 4, 11:21 PMresolved
Jun 4, 11:21 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to NumberBarn network subscribers in the United States is operating normally.
Jun 4, 09:21 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to NumberBarn network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soo...
Jun 3, 10:23 PM
identifiedTwilio customers may be experiencing SMS delivery delays and failures from Twilio to NumberBarn network subscribers in the United States. Our team has identified the cause, and is working to resolve t...
+7 more updates

SMS Delivery Delays and Failures between a Subset of Twilio Short Codes and Multiple Networks in Ireland

minor
Jun 4, 08:19 PMJun 4, 08:45 PMresolved
Jun 4, 08:45 PM
resolvedWe have completed our investigation and determined that this event did  result in a subset of  customer's  impact. We have contacted impacted customers to provide additional information about the inci...
Jun 4, 08:19 PM
investigatingTwilio customers may be experiencing SMS delivery failures between a subset of Twilio Short Codes and network subscribers on multiple networks in Ireland. Our team is actively investigating this issue...

SMS Delivery Failures from Twilio Phone Numbers to MEGACOM Kyrgyzstan

minor
Jun 1, 12:51 AMJun 4, 06:51 PMresolved
Jun 4, 06:51 PM
resolvedThe incident has been resolved and SMS delivery from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan is operating normally.
Jun 4, 04:50 PM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan and are monitoring service stability. We will provide another update in 2 hours or as...
Jun 4, 03:23 PM
identifiedTwilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MEGACOM network subscribers in Kyrgyzstan. Our team has identified the cause, and is working to resolve the issu...
+10 more updates

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems United States

minor
Jun 4, 04:51 PMidentified
Jun 10, 01:38 AM
identifiedTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the Unite...
Jun 9, 01:37 AM
identifiedTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless network subscribers. Our team has identified the cause, and is working to...
Jun 8, 01:31 AM
identifiedTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the Unite...
+9 more updates

Pricing Callback Delays

minor
Jun 4, 12:47 AMJun 4, 09:24 AMresolved
Jun 4, 09:24 AM
resolvedThe issue affecting messaging pricing callbacks, usage notifications for Billing events and balance updates has been resolved and service is operating normally at this time.
Jun 4, 08:54 AM
monitoringThe issue affecting affecting messaging pricing callbacks, usage notifications for Billing events and balance updates are now operating normally. We will continue to monitor for system stability. We'l...
Jun 4, 08:08 AM
investigatingWe are currently investigating a service interruption affecting messaging pricing callbacks, usage notifications for Billing events and balance updates being delayed. We will provide another update wi...
+6 more updates

User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States

minor
Jun 4, 02:51 AMJun 4, 06:11 AMresolved
Jun 4, 06:11 AM
resolvedThe incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Jun 4, 04:10 AM
monitoringWe have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in United States and are monitoring service stability. We will provide...
Jun 4, 04:08 AM
identifiedTwilio customers may be experiencing User Authentication Identity Gateway API failure increase for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue....
+2 more updates

Whatsapp Sender Onboarding Unavailable

minor
Jun 4, 12:23 AMJun 4, 02:49 AMresolved
Jun 4, 02:49 AM
resolvedIssue with WhatsApp sender onboarding has been resolved and service is operating normally at this time.
Jun 4, 02:17 AM
monitoringWhatsApp sender onboarding is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 4, 01:52 AM
identifiedOur engineers have identified the issue affecting WhatsApp sender onboarding and are actively working on a resolution. We will provide another update within the next hour or sooner if additional infor...
+2 more updates

Subset of Inbound Calls from AT&T are Failing Shaken/Stir Verification

minor
Jun 3, 06:40 PMJun 3, 11:36 PMresolved
Jun 3, 11:36 PM
resolvedThe issues for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States has been resolved and it is operating normally at this time.
Jun 3, 11:03 PM
monitoringWe have started seeing recovery for Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. We will continue to monitor to ensure a full recovery. We e...
Jun 3, 08:42 PM
investigatingTwilio customers may be experiencing Shaken/Stir verification failures for inbound calls originating from the AT&T network the United States. Our team is actively investigating this issue. We will pro...
+2 more updates

SMS Delivery Delays from Twilio Phone Numbers to Beeline Kazakhstan

minor
Jun 3, 08:57 PMJun 3, 11:12 PMresolved
Jun 3, 11:12 PM
resolvedThe incident has been resolved and SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan is operating normally.
Jun 3, 09:41 PM
monitoringWe have observed a recovery in SMS delivery from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as...
Jun 3, 09:17 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Beeline network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue....
+1 more updates

SMS Delivery Delays from Mexico to a Subset of Twilio Short Codes

minor
Jun 3, 08:44 PMJun 3, 11:05 PMresolved
Jun 3, 11:05 PM
resolvedThe incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.
Jun 3, 09:27 PM
monitoringWe have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information...
Jun 3, 09:19 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another ...
+1 more updates

SMS Delivery Delays from Twilio to MTN Nigeria

minor
Jun 3, 08:20 PMJun 3, 11:04 PMresolved
Jun 3, 11:04 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.
Jun 3, 09:09 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more informa...
Jun 3, 08:26 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We wil...
+1 more updates

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile and Verizon United States

minor
Jun 3, 08:41 PMJun 3, 09:04 PMresolved
Jun 3, 09:04 PM
resolvedWe have fully investigated the SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States, and it was determined that the impact w...
Jun 3, 08:41 PM
investigatingTwilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team is actively investigatin...

SMS Delivery Delays from a Subset of Twilio Short Codes to Telcel Mexico

minor
Jun 3, 06:56 AMJun 3, 07:19 PMresolved
Jun 3, 07:19 PM
resolvedThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telcel network subscribers in Mexico is operating normally.
Jun 3, 05:17 PM
monitoringWe have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours ...
Jun 3, 01:57 PM
investigatingTwilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide ano...
+3 more updates

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico and Multiple Networks in the United States

minor
Jun 3, 03:18 PMJun 3, 05:55 PMresolved
Jun 3, 05:55 PM
resolvedThe incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on affected networks in the Un...
Jun 3, 03:53 PM
monitoringWe have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and multiple networks in the United States and are monitor...
Jun 3, 03:42 PM
identifiedTwilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and network subscribers on multiple networks i...
+1 more updates

Automated Alert: No Customer Impact

none
Jun 3, 03:17 PMJun 3, 05:13 PMresolved
Jun 3, 05:13 PM
resolvedWe have fully investigated the 1 Console Login issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 3, 03:17 PM
investigatingOur monitoring systems have detected a potential issue with 1 Console Login. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

SMS Delivery Delays from Twilio to Smartfren Indonesia

minor
Jun 1, 10:35 AMJun 3, 12:24 PMresolved
Jun 3, 12:24 PM
resolvedThe incident has been resolved and SMS delivery from Twilio to Smartfren network subscribers in Indonesia is operating normally.
Jun 3, 10:48 AM
monitoringWe have observed a recovery in SMS delivery from Twilio to Smartfren Telecom network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon...
Jun 2, 10:26 PM
identifiedTwilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We w...
+8 more updates

SMS Delivery Delays and Failures from Twilio Phone Numbers to Jazz Pakistan

minor
Jun 2, 10:48 PMJun 3, 01:32 AMresolved
Jun 3, 01:32 AM
resolvedThe incident has been resolved and SMS delivery from Twilio Phone Numbers to Jazz network subscribers in Pakistan is operating normally.
Jun 2, 11:30 PM
monitoringWe have observed a recovery in SMS delivery from Twilio to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Jun 2, 10:48 PM
investigatingTwilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update...

MMS Delivery Delays From a Subset of Twilio Short Codes to Verizon and T-Mobile United States

minor
Jun 2, 07:23 PMJun 2, 10:33 PMresolved
Jun 2, 10:33 PM
resolvedThe incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.
Jun 2, 08:31 PM
monitoringWe have observed a recovery in MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States and are monitoring service stability. We will provide a...
Jun 2, 07:44 PM
identifiedTwilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to Verizon and T-mobile networks subscribers in the United States. Our team has identified the cause, and i...
+3 more updates

May 2026

National Phone Numbers Outside of the US Blocked in 1Console

minor
May 29, 03:05 PMJun 5, 03:50 PMresolved
Jun 5, 03:50 PM
resolvedAttempting to purchase national phone numbers outside of the US through 1Console are now operating normally.
Jun 4, 07:15 PM
monitoringAttempting to purchase national phone numbers outside of the US through 1Console are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minute...
Jun 4, 04:39 PM
identifiedOur engineers have identified an issue where customers attempting to purchase national phone numbers outside of the US through 1Console are unable to complete the flow and are working to deploy a fix....
+8 more updates

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

minor
May 15, 08:51 PMJun 3, 07:59 AMresolved
Jun 3, 07:59 AM
resolvedWe are no longer experiencing issues with a subset of AU Sender ID registration submissions directly transitioning to REJECTED . This incident has been resolved.
Jun 2, 12:00 PM
monitoringOur engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another up...
Jun 1, 12:03 PM
monitoringOur engineers have implemented a fix to a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We will continue to monitor for system stability. We'll provide another up...
+18 more updates

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