Twilio Outage History
50 incidents reported. Data sourced from the official Twilio status page.
50
Total Incidents
0
Major/Critical
48
Minor
46
Resolved
March 2026
SMS Delivery Failures To Telefonica Network In Mexico Via A Subset Of Longcodes
minorMar 7, 03:50 PM→Mar 10, 11:12 AMresolved
Mar 10, 11:12 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Telefonica network subscribers in Mexico is operating normally.
Mar 9, 10:16 PM
identified — Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. ...
Mar 8, 10:16 PM
identified — Twilio customers may continue to experience SMS delivery failures from a subset of Twilio Phone Numbers to Telefonica network subscribers in Mexico. Our team is actively working to resolve the issue. ...
+6 more updates
SMS Delivery Delays from Twilio to Claro Colombia
minorMar 10, 05:22 AM→Mar 10, 09:56 AMresolved
Mar 10, 09:56 AM
resolved — We are no longer experiencing SMS delivery delays when sending messages from Twilio to Claro network subscribers in Colombia. This incident has been resolved.
Mar 10, 08:11 AM
monitoring — We are observing recovery in SMS delivery delays when sending messages from Twilio to Claro network subscribers in Colombia. We will continue monitoring the service to ensure a full recovery. We will ...
Mar 10, 06:19 AM
investigating — Twilio customers are still continue to experience SMS delivery delays from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another updat...
+1 more updates
SMS Delivery Delays and Failures to Airtel in Zambia
minorMar 10, 09:00 AMinvestigating
Mar 10, 09:50 AM
investigating — We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update i...
Mar 10, 09:00 AM
investigating — We are experiencing SMS delivery failures from Twilio to Airtel network subscribers in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update i...
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Toll Free Numbers to GTA United States
minorMar 6, 05:37 AM→Mar 10, 08:30 AMresolved
Mar 10, 08:30 AM
resolved — We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes and Toll-Free Numbers to GTA network subscribers in the United States. This incident has been resolved.
Mar 10, 06:37 AM
monitoring — We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes and Toll-Free Numbers to GTA network subscribers in the United States and are monitoring service stability. We ...
Mar 9, 04:10 PM
investigating — We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier part...
+9 more updates
SMS Delivery Delays from Twilio to Evatis Djibouti
minorMar 9, 10:58 PM→Mar 10, 07:57 AMresolved
Mar 10, 07:57 AM
resolved — We are no longer experiencing SMS delivery delays when sending messages from Twilio to Evatis network subscribers in Djibouti. This incident has been resolved.
Mar 10, 06:01 AM
monitoring — We have observed a recovery in SMS delivery delays from Twilio to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as m...
Mar 10, 01:58 AM
investigating — We are continuing to investigate SMS delivery delays from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or ...
+2 more updates
SMS Delivery Delays and Failures from Twilio to Mobitel Cambodia
minorMar 10, 07:12 AMinvestigating
Mar 10, 10:04 AM
investigating — We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 h...
Mar 10, 08:07 AM
investigating — We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 h...
Mar 10, 07:12 AM
investigating — We are experiencing SMS delivery delay and failures from Twilio to Mobitel Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 h...
SMS Delivery Delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States
minorMar 10, 03:02 AM→Mar 10, 05:58 AMresolved
Mar 10, 05:58 AM
resolved — The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to Verizon and Clearsky network subscribers in the United States are operating normally.
Mar 10, 04:05 AM
monitoring — We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes and Short Codes to Verizon and Clearsky network subscribers in the United States and are monitoring service stab...
Mar 10, 03:02 AM
investigating — Twilio customers may be experiencing SMS delivery delays from Subset Of Twilio Long Code to Verizon & Clearsky Network In United States . Our team is actively investigating this issue. Message delive...
Twilio and SendGrid Help Center AI Assistant Issues
minorMar 9, 10:54 PM→Mar 10, 05:24 AMresolved
Mar 10, 05:24 AM
resolved — Latency in responses with AI chatbots and contacting support has been resolved and AI chatbots in the Twilio and SendGrid Help Centers is operating normally at this time
Mar 10, 04:22 AM
monitoring — AI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information ...
Mar 10, 04:21 AM
identified — AI chatbots in the Twilio and SendGrid Help Centers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information ...
+7 more updates
SMS Delivery Receipt Delays from Twilio to MTN Nigeria
minorMar 9, 09:05 PM→Mar 10, 02:29 AMresolved
Mar 10, 02:29 AM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.
Mar 10, 12:37 AM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
Mar 9, 10:36 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
+2 more updates
Delays in Processing Pricing Events
minorMar 9, 05:10 PM→Mar 9, 10:55 PMresolved
Mar 9, 11:04 PM
resolved — The pricing event processing service issues have been resolved and the services are operating normally at this time. We will continue to monitor for system stability.
Mar 9, 08:56 PM
monitoring — Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes availab...
Mar 9, 06:55 PM
monitoring — Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes availab...
+3 more updates
SMS Delivery Delays from Twilio to Claro Chile
minorMar 9, 04:22 PM→Mar 9, 09:30 PMresolved
Mar 9, 09:39 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Chile is operating normally
Mar 9, 07:30 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon as more informa...
Mar 9, 05:30 PM
investigating — Twilio customers may still be experiencing SMS delivery delays from Twilio to Claro network subscribers in Chile. Our team has identified the cause, and is working to resolve the issue. We will provid...
+2 more updates
SMS Delivery Failures from Twilio to Telefonica Ecuador
minorMar 9, 05:00 PM→Mar 9, 08:41 PMresolved
Mar 9, 08:41 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Ecuador is operating normally.
Mar 9, 06:40 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Ecuador and are monitoring service stability. We will provide another update in 2 hours or as soon as more ...
Mar 9, 05:51 PM
investigating — Twilio customers may still be experiencing SMS delivery failures from Twilio to Telefonica network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We wi...
+1 more updates
Flex Agents Experiencing Errors with Interaction Participants
noneMar 9, 07:08 PM→Mar 9, 08:19 PMresolved
Mar 9, 08:19 PM
resolved — We have fully investigated the Flex Agents delays or errors when fetching Interaction Participants, and it was determined that the impact was limited to a small set of customers, who have been contact...
Mar 9, 07:08 PM
investigating — Our monitoring systems have detected a potential issue with Flex agent page. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
SMS Delivery Delays from Twilio to XL Axiata Indonesia
minorMar 9, 06:48 AM→Mar 9, 09:30 AMresolved
Mar 9, 09:30 AM
resolved — We are no longer experiencing SMS delivery delays when sending messages from Twilio to XL Axiata network subscribers in Indonesia. This incident has been resolved.
Mar 9, 07:41 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more...
Mar 9, 06:48 AM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 h...
SMS and MMS Delivery Failures from Twilio to T-Mobile United States
minorMar 8, 08:03 PM→Mar 8, 10:46 PMresolved
Mar 8, 10:46 PM
resolved — The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally. This incident has been resolved.
Mar 8, 09:20 PM
monitoring — We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or ...
Mar 8, 08:34 PM
identified — Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the is...
+2 more updates
SMS Delivery Delays from Twilio to MTN Ghana
minorMar 7, 06:45 PM→Mar 7, 11:36 PMresolved
Mar 7, 11:36 PM
resolved — The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Ghana is operating normally.
Mar 7, 10:41 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Ghana and are monitoring service stability. We will provide another update in 2 hours or as soon as more informati...
Mar 7, 10:35 PM
identified — Twilio customers may continue to experience SMS delivery delays from Twilio to MTN network subscribers in Ghana. Our team has identified the cause and is working to resolve the issue. We will provide ...
+3 more updates
SMS Delivery Delays from Twilio to Vivacom Bulgaria
minorMar 7, 06:04 PM→Mar 7, 11:03 PMresolved
Mar 7, 11:03 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Vivacom network subscribers in Bulgaria is operating normally.
Mar 7, 09:43 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more in...
Mar 7, 07:56 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Vivacom network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 2 hours or as soon as more in...
+2 more updates
SMS Delivery Delays to Multiple Network in United States of America via Subset of Shortcodes
minorMar 7, 11:25 AM→Mar 7, 10:38 PMresolved
Mar 7, 10:38 PM
resolved — We are no longer experiencing SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. This incident has been resolved.
Mar 7, 08:41 PM
monitoring — We are observing recovery in SMS delivery delays when sending messages from a subset of Twilio Short Codes to multiple networks in the United States of America. We will continue monitoring the service...
Mar 7, 06:25 PM
investigating — Twilio customers may continue to experience SMS delivery delays and SMS delivery receipt delays from a subset of Twilio Short Codes to multiple networks in the United States of America. Our team is ac...
+3 more updates
Lookup LTI Service Latency
minorMar 7, 12:23 PM→Mar 7, 01:10 PMresolved
Mar 7, 01:10 PM
resolved — Latency in Lookup LTI service has been resolved and Lookup LTI service is operating normally at this time.
Mar 7, 12:53 PM
monitoring — Lookup LTI service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Mar 7, 12:23 PM
identified — Our engineers have identified the issue with Lookup LTI service latency and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Failures from Twilio to ETL Laos
minorMar 6, 04:40 AM→Mar 6, 07:22 PMresolved
Mar 6, 07:22 PM
resolved — We are no longer experiencing SMS delivery failures from Twilio to ETL network subscribers in Laos. This incident has been resolved.
Mar 6, 11:28 AM
investigating — We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another upd...
Mar 6, 07:40 AM
investigating — We continue to experience SMS delivery failures from Twilio to ETL network subscribers in Laos. We are currently working with our carrier partner to resolve the issue. We expect to provide another upd...
+2 more updates
MMS Delivery Receipt Delays from Twilio to Verizon United States
minorMar 6, 05:31 AM→Mar 6, 07:11 PMresolved
Mar 6, 07:11 PM
resolved — We are no longer experiencing MMS/SMS delivery delays when sending messages to SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to GTA United States. This incident has be...
Mar 6, 11:59 AM
investigating — We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect...
Mar 6, 08:14 AM
investigating — We continue to experience MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect...
+2 more updates
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States
minorMar 6, 06:00 AM→Mar 6, 05:32 PMresolved
Mar 6, 05:32 PM
resolved — We are no longer experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Verizon network subscribers in the United States. This incident has been resolved.
Mar 6, 03:30 PM
monitoring — We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide anoth...
Mar 6, 02:39 PM
monitoring — We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide anoth...
+4 more updates
SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States
minorMar 6, 05:28 AM→Mar 6, 03:45 PMresolved
Mar 6, 03:45 PM
resolved — We are no longer experiencing SMS delivery delays from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. This incident has been resolved.
Mar 6, 01:50 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another u...
Mar 6, 12:01 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another u...
+3 more updates
SMS Delivery Delays and Failures From Twilio to Megafon Tajikistan
minorMar 4, 02:00 PM→Mar 6, 11:33 AMresolved
Mar 6, 11:33 AM
resolved — We are no longer experiencing SMS delivery delays and failures from Twilio to Megafon network subscribers in Tajikistan. This incident has been resolved.
Mar 6, 07:44 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more ...
Mar 6, 05:44 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Megafon network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more ...
+18 more updates
SMS Delivery Delays from Twilio to Telefonica O2 Germany
minorMar 6, 06:51 AMidentified
Mar 10, 07:30 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2...
Mar 9, 07:33 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2...
Mar 8, 03:23 PM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica O2 network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1...
+14 more updates
SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States
minorMar 6, 04:15 AM→Mar 6, 06:36 AMresolved
Mar 6, 06:36 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.
Mar 6, 04:46 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in ...
Mar 6, 04:15 AM
investigating — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will pro...
SMS Delivery Delays & Failures from Twilio to Djibouti Telecom (Evatis) Djibouti
minorMar 6, 02:56 AM→Mar 6, 06:34 AMresolved
Mar 6, 06:34 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.
Mar 6, 04:43 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or ...
Mar 6, 03:56 AM
investigating — We continue to experience SMS delivery delays & failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. We are currently working with our carrier partner to resolve the issu...
+1 more updates
SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa
minorMar 5, 10:12 PM→Mar 6, 04:23 AMresolved
Mar 6, 04:23 AM
resolved — The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.
Mar 6, 02:29 AM
monitoring — We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the ser...
Mar 6, 12:29 AM
monitoring — We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the ser...
+3 more updates
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
minorMar 5, 08:10 PM→Mar 6, 02:42 AMresolved
Mar 6, 02:42 AM
resolved — The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.
Mar 6, 01:16 AM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update i...
Mar 5, 11:16 PM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update i...
+2 more updates
SMS Delivery Failures from Twilio to Ooredoo Tunisia
minorMar 5, 11:54 PM→Mar 6, 02:41 AMresolved
Mar 6, 02:41 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Tunisia is operating normally.
Mar 6, 12:48 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Ooredoo network subscribers in Tunisia and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
Mar 5, 11:54 PM
investigating — Twilio customers may be experiencing SMS delivery failures from Twilio to Ooredoo network subscribers in Tunisia. Our team is actively investigating this issue. We will provide another update in 1 hou...
SMS Delivery Delays from a Subset of Twilio Short Codes to ISP Telecom United States
minorMar 5, 10:08 PM→Mar 6, 02:39 AMresolved
Mar 6, 02:39 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States is operating normally.
Mar 6, 01:22 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another up...
Mar 5, 11:20 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to ISP Telecom network subscribers in the United States and are monitoring service stability. We will provide another up...
+2 more updates
SMS delivery delays from Twilio to Orange Cameroon
minorMar 5, 06:37 PM→Mar 5, 10:53 PMresolved
Mar 5, 10:53 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
Mar 5, 08:36 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
Mar 5, 07:42 PM
investigating — We continue to experience SMS delivery delays from Twilio to Orange network subscribers in Cameroon. We are currently working with our carrier partner to resolve the issue. We expect to provide anothe...
+2 more updates
WhatsApp phone number not displayed for senders created via senders API
minorMar 5, 06:35 PM→Mar 5, 10:42 PMresolved
Mar 5, 10:42 PM
resolved — The issue preventing WhatsApp phone number from being displayed for senders created via the Senders API has been resolved and the service is operating normally at this time.
Mar 5, 10:03 PM
monitoring — We are observing a recovery in the display of WhatsApp phone number for senders created via the Senders API. We will be monitoring the service to ensure a full recovery and provide another update in 3...
Mar 5, 07:49 PM
investigating — We continue to experience WhatsApp phone number not displayed for senders created via senders API. Our team is actively investigating this issue. We expect to provide another update in 2 hours or as s...
+2 more updates
Programmable Messaging API and Verify API 5xx errors
minorMar 5, 07:56 PM→Mar 5, 10:16 PMresolved
Mar 5, 10:16 PM
resolved — The HTTP 5xx errors for Twilio Programmable Messaging API and Verify API have been resolved and the services are operating normally at this time.
Mar 5, 09:41 PM
monitoring — We are observing a recovery in the rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. We will be monitoring the services to ensure a full recovery and provide another update...
Mar 5, 09:16 PM
investigating — We are continuing to investigate an elevated rate of HTTP 5xx errors for Twilio Programmable Messaging API and Verify API. Our engineers are working on the issue, and we will provide another update in...
+3 more updates
Latency while creating or updating Topics and Disposition Codes with Flex Admin Console in US
minorMar 5, 05:00 AM→Mar 5, 06:24 PMresolved
Mar 5, 06:24 PM
resolved — We are no longer experiencing service interruption with Flex Admin Console in US. This incident has been resolved.
Mar 5, 05:55 PM
monitoring — We have observed a recovery in service interruption with Flex Admin Console in US and are monitoring service stability. We will provide another update in 30 minutes or as soon as more information beco...
Mar 5, 11:50 AM
investigating — We are investigating a service interruption with Flex Admin Console in US. We expect to provide another update in 8 hours or as soon as more information becomes available.
+3 more updates
SMS Delivery Failures from Multiple Networks in Czech to a subset of Twilio Long Code Numbers
minorMar 4, 03:23 PM→Mar 5, 04:22 PMresolved
Mar 5, 04:22 PM
resolved — The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Czech Republic Long Codes is operating normally.
Mar 5, 02:28 PM
monitoring — We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or a...
Mar 5, 12:28 PM
monitoring — We have observed a recovery in SMS delivery from multiple networks in Czech to a subset of Twilio long code numbers and are monitoring service stability. We will provide another update in 2 hours or a...
+7 more updates
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
minorMar 4, 08:15 PM→Mar 5, 05:10 AMresolved
Mar 5, 05:10 AM
resolved — We are no longer experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 5, 03:24 AM
monitoring — We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recover...
Mar 4, 11:24 PM
investigating — Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working to res...
+3 more updates
SMS Delivery Delays from Twilio to Lycamobile France
minorMar 4, 06:27 PM→Mar 5, 03:28 AMresolved
Mar 5, 03:28 AM
resolved — We are no longer experiencing SMS delivery delays when sending messages to Lycamobile France. This incident has been resolved.
Mar 4, 11:41 PM
monitoring — We're continuing to observe recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide anot...
Mar 4, 09:40 PM
monitoring — We're observing recovery with SMS delivery delays from Twilio to Lycamobile network subscribers in France. We will continue to monitor the issue to ensure a full recovery, and provide another update i...
+3 more updates
SMS Delivery Receipt Delays from Twilio to Drillisch 1&1 in Germany
minorMar 5, 12:34 AM→Mar 5, 01:52 AMresolved
Mar 5, 01:52 AM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany are operating normally.
Mar 5, 01:10 AM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Drillisch 1&1 network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as s...
Mar 5, 12:36 AM
investigating — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Drillisch 1&1 network subscribers in Germany. Our team is actively investigating this issue. Message delivery may succee...
+1 more updates
SMS Delivery Delays from Twilio to Yemen Mobile in Yemen
minorMar 4, 10:48 PM→Mar 5, 01:31 AMresolved
Mar 5, 01:31 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Yemen Mobile network subscribers in Yemen is operating normally.
Mar 4, 11:57 PM
monitoring — We are observing successful SMS delivery SMS Delivery Delays from Twilio to Yemen Mobile in Yemen. We will continue to monitor to ensure full service recovery. We expect to provide another update in ...
Mar 4, 10:51 PM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Yemen Mobile network subscribers in Yemen. Our team is actively investigating this issue. We will provide another update in 1 ho...
+1 more updates
SMS Delivery Delays to MTN Network in Cameroon
minorMar 4, 07:01 PM→Mar 4, 09:37 PMresolved
Mar 4, 09:37 PM
resolved — We are no longer experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. This incident is resolved.
Mar 4, 07:53 PM
monitoring — We are observing recovery in SMS delivery delays from Twilio to MTN network subscribers in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
Mar 4, 07:06 PM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or ...
+1 more updates
Delays in Transcription Completion
minorMar 3, 11:28 PM→Mar 4, 09:29 AMresolved
Mar 4, 09:29 AM
resolved — We are not experiencing delay in Transcription completion for services with PII Redaction enabled. The underlying issue has been addressed, and the service is operating as expected. This incident has ...
Mar 4, 08:43 AM
monitoring — We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
Mar 4, 06:45 AM
monitoring — We are observing recovery in transcription completion times for services with PII redaction enabled. We will continue monitoring the service to ensure a full recovery. We will provide another update i...
+7 more updates
SMS Delivery Delays to Telcel Network in Mexico
minorMar 4, 06:35 AM→Mar 4, 09:14 AMresolved
Mar 4, 09:14 AM
resolved — We are no longer experiencing SMS delivery delays when sending messages to Telcel network in Mexico. This incident has been resolved.
Mar 4, 07:21 AM
monitoring — We are observing recovery in SMS delivery delays when sending messages to the Telcel network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another updat...
Mar 4, 06:35 AM
investigating — We are experiencing SMS delivery delays when sending messages to the Telcel network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update i...
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
minorMar 3, 10:17 PM→Mar 4, 05:36 AMresolved
Mar 4, 05:36 AM
resolved — We are no longer experiencing delivery report delays or MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 4, 03:41 AM
monitoring — We are observing recovery in MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recover...
Mar 4, 01:13 AM
investigating — Twilio customers may continue to experience MMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team has identified the cause, and is working...
+2 more updates
Temporary Increase in 4xx Errors When Sending Messages
noneMar 4, 12:37 AM→Mar 4, 12:37 AMresolved
Mar 4, 12:37 AM
resolved — Between 4:03PM PST and 4:09PM PST, customers may have experienced 4xx errors when attempting to send messages from the Messaging API. This issue has been resolved.
RCS Compliance Registration Onboarding is failing to load in Console
minorMar 3, 10:25 PM→Mar 4, 12:13 AMresolved
Mar 4, 12:13 AM
resolved — Customers trying to register their RCS Sender with Google or a supported country will no longer receive an error page. The team has identified the root cause and deployed a fix. This incident has been...
Mar 4, 12:12 AM
investigating — We are continuing to investigate this issue.
Mar 3, 11:32 PM
investigating — Customers trying to register their RCS Sender with Google or a supported country will receive an error page. The team has identified the root cause and we will provide an update in 2 hour or as soon a...
+2 more updates
SMS Delivery Failures from Twilio to Datora Brazil
minorMar 3, 06:19 PMidentified
Mar 10, 12:16 AM
identified — Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more inf...
Mar 9, 12:14 AM
identified — Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more inf...
Mar 8, 01:24 AM
identified — Our team continues working toward a resolution for the issue related to SMS delivery failures to Datora network subscribers in Brazil. We will provide another update in 24 hours or as soon as more inf...
+9 more updates
SMS Delivery Delays From Twilio to Tune Talk Malaysia
minorMar 3, 10:28 AM→Mar 3, 02:59 PMresolved
Mar 3, 02:59 PM
resolved — The issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.
Mar 3, 01:10 PM
monitoring — We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide ...
Mar 3, 11:17 AM
monitoring — We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another upda...
+1 more updates
MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States
minorMar 2, 09:02 PM→Mar 3, 05:55 AMresolved
Mar 3, 05:55 AM
resolved — We are no longer experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. This incident has been resolved.
Mar 3, 04:06 AM
monitoring — We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. We will continue monitoring the service to ensure a full recover...
Mar 3, 04:02 AM
investigating — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will p...
+3 more updates
SMS Delivery Delays and Failures From Twilio Alphanumeric Sender IDs to Multiple Networks in United Arab Emirates
minorMar 2, 01:58 PM→Mar 3, 01:23 AMresolved
Mar 3, 01:23 AM
resolved — The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Arab Emirates is operating normally.
Mar 2, 11:23 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Arab Emirates and are monitoring service stability. We will pr...
Mar 2, 08:58 PM
investigating — We are continuing to investigate SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to multiple networks in the United Arab Emirates. Our team is actively working on this issue and w...
+3 more updates
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