Twilio Outage History
50 incidents reported. Data sourced from the official Twilio status page.
50
Total Incidents
0
Major/Critical
42
Minor
50
Resolved
June 2026
V3 Transcription API experiencing service issues
minorJun 18, 06:46 PM→Jun 19, 01:07 AMresolved
Jun 19, 01:07 AM
resolved — Service interruption with the V3 Transcriptions API has been resolved and [product][service] is operating normally at this time.
Jun 18, 07:46 PM
investigating — We are investigating a service interruption with the V3 Transcriptions API. At this time, all batch transcription requests using the Google TTS chirp_2 (en-US) model are failing with PERMISSION_DENIED...
Jun 18, 06:46 PM
investigating — Our monitoring systems have detected a potential issue with V3 transcriptions API failures. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Errors Attempting to Add US HostedSMS Numbers to Messaging Services Via Console
minorJun 18, 09:35 PM→Jun 18, 10:07 PMresolved
Jun 18, 10:07 PM
resolved — Errors adding US HostedSMS numbers to Messaging Services via the Console has been resolved and it is operating normally at this time.
Jun 18, 09:48 PM
investigating — Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numb...
Jun 18, 09:35 PM
investigating — Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numb...
Customers Unable to Update Certain Voice Configurations Via Console
minorJun 18, 09:02 PM→Jun 18, 09:24 PMresolved
Jun 18, 09:24 PM
resolved — Updating voice configurations via the console is not successful has been resolved and it is operating normally at this time.
Jun 18, 09:12 PM
investigating — We are investigating an issue where customers can not apply certain Voice configurations via Console. When updating Voice Configurations, saving those new configurations via the console is not success...
Jun 18, 09:02 PM
investigating — Our monitoring systems have detected a potential issue with Updating Voice Configuration With SIP Trunk. Our engineers have been alerted and are investigating. We will provide an update when we have m...
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot
minorJun 17, 02:18 PM→Jun 18, 07:10 AMresolved
Jun 18, 07:10 AM
resolved — We are no longer experiencing elevated latency issues affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. This incident has been resolved.
Jun 17, 09:56 PM
investigating — We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-p...
Jun 17, 05:18 PM
investigating — We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-p...
+2 more updates
Intelligent Alerts Unavailable
minorJun 18, 02:04 AM→Jun 18, 03:14 AMresolved
Jun 18, 03:14 AM
resolved — Issue affecting alerts has been resolved and Intelligent Alerts is operating normally at this time.
Jun 18, 02:42 AM
monitoring — Our engineers have restored the data in our system and Intelligent Alerts should now be available. We will continue to monitor to ensure full service recovery. We'll provide another update in 30 minut...
Jun 18, 02:04 AM
investigating — Our monitoring systems have identified a potential issue affecting alerts. Our engineers have been alerted and are investigating. We will share an update within 1 hour or as soon as more information b...
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Philippines
minorJun 17, 02:42 PM→Jun 17, 11:06 PMresolved
Jun 17, 11:06 PM
resolved — The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in the Philippines is operating normally.
Jun 17, 09:05 PM
monitoring — We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide ...
Jun 17, 05:50 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in the Philippines. Our team has identified the cause, and is working ...
+3 more updates
MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Verizon United States
minorJun 17, 02:30 AM→Jun 17, 10:52 PMresolved
Jun 17, 10:52 PM
resolved — The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Jun 17, 08:50 PM
monitoring — We have observed a recovery in MMS delivery delays and failures from Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide anothe...
Jun 17, 07:40 PM
identified — Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team has identified the cause, and is...
+10 more updates
User Authentication Identity SNA Missing Redirects for KPN in Netherlands
minorJun 17, 01:11 PM→Jun 17, 08:38 PMresolved
Jun 17, 08:38 PM
resolved — The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Jun 17, 08:35 PM
monitoring — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon ...
Jun 17, 08:25 PM
identified — Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide ...
+3 more updates
SMS Delivery Receipt Delays from Twilio to Bitel Peru
minorJun 17, 08:42 AM→Jun 17, 05:32 PMresolved
Jun 17, 05:32 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Bitel network subscribers in Peru are operating normally.
Jun 17, 03:29 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Bitel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more...
Jun 17, 11:51 AM
investigating — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but deli...
+2 more updates
Elevated Latency Affecting Knowledge Retrieval in Conversation Intelligence and Flex Copilot.
minorJun 16, 09:01 PM→Jun 16, 10:36 PMresolved
Jun 16, 10:36 PM
resolved — Knowledge retrieval in Conversation Intelligence and Flex Copilot has been resolved.
Jun 16, 09:49 PM
monitoring — Knowledge retrieval in Conversation Intelligence and Flex Copilot are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as...
Jun 16, 09:01 PM
investigating — We are investigating elevated latency affecting knowledge retrieval in Conversation Intelligence and Flex Copilot. Customers may experience slower response times or reduced contextual accuracy in AI-p...
Whatsapp Media Message Delivery Errors
minorJun 16, 04:42 PM→Jun 16, 08:06 PMresolved
Jun 16, 08:06 PM
resolved — The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.
Jun 16, 06:17 PM
monitoring — The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.
Jun 16, 05:56 PM
investigating — We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. ...
+2 more updates
SMS Delivery Delays and Failures from a Subset of Twilio Sender IDs to Multiple Networks in India
minorJun 16, 11:50 AM→Jun 16, 07:01 PMresolved
Jun 16, 07:01 PM
resolved — The incident has been resolved and SMS delivery from network subscribers to Twilio India is operating normally.
Jun 16, 04:24 PM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We ...
Jun 16, 02:23 PM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working...
+3 more updates
SMS Delivery Delays and Failures from Twilio Phone Numbers to H3G Sweden
minorJun 15, 10:21 PM→Jun 16, 01:47 AMresolved
Jun 16, 01:47 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden is operating normally.
Jun 15, 11:38 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as...
Jun 15, 11:38 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to H3G network subscribers in Sweden. Our team has identified the cause, and is working to resolve the issue. We will ...
+2 more updates
User Authentication Identity Gateway API Failure Increase in Canada
minorJun 15, 04:19 PM→Jun 15, 11:19 PMresolved
Jun 15, 11:19 PM
resolved — The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Jun 15, 09:55 PM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more in...
Jun 15, 08:52 PM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide anothe...
+3 more updates
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Mexico
minorJun 15, 07:52 PM→Jun 15, 10:26 PMresolved
Jun 15, 10:26 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Mexico is operating normally.
Jun 15, 08:26 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on multiple networks in Mexico and are monitoring service stability. W...
Jun 15, 07:53 PM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric and Long Codes to network subscribers on multiple networks in Mexico. Our team has identified the cause,...
+1 more updates
SMS Delivery Failures From Network Subscribers to a Subset of Twilio Brazil Short Codes
minorJun 15, 03:32 PM→Jun 15, 09:22 PMresolved
Jun 15, 09:22 PM
resolved — The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.
Jun 15, 06:36 PM
monitoring — We have observed a recovery in SMS delivery from network subscribers in Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as s...
Jun 15, 04:36 PM
monitoring — We have observed a recovery in SMS delivery from Brazil to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information...
+1 more updates
Elevated Media message delivery delays and degradation in Media Fetch APIs
noneJun 15, 09:08 PM→Jun 15, 09:08 PMresolved
Jun 15, 09:20 PM
resolved — Media message delivery and Media Fetch API performance were degraded for 13 minutes, from 09:00 to 09:13 Pacific Time on 06/02/2026. During this window, customers may have experienced delays in media ...
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
minorJun 15, 05:06 PM→Jun 15, 08:11 PMresolved
Jun 15, 08:11 PM
resolved — The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
Jun 15, 06:10 PM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will pro...
Jun 15, 05:06 PM
investigating — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team is actively investigating this is...
Automated Alert: No Customer Impact
noneJun 15, 01:33 PM→Jun 15, 01:52 PMresolved
Jun 15, 01:52 PM
resolved — We have fully investigated the issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console triggered by our automated alert, and it...
Jun 15, 01:33 PM
investigating — Our monitoring systems have detected a potential issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console. Our engineers have be...
Issues with SMPP Delivery Receipts
noneJun 15, 07:29 AM→Jun 15, 07:29 AMresolved
Jun 15, 07:29 AM
resolved — Twilio Programmable Messaging was degraded for 159 minutes between 16:35 and 19:15 UTC on 06/12/2026. During this period of time, customers may have experienced delayed or dropped SMPP delivery receip...
SMS Delivery Delays from Twilio to Smart Philippines
minorJun 14, 10:03 AM→Jun 14, 02:56 PMresolved
Jun 14, 02:56 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.
Jun 14, 12:54 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as mo...
Jun 14, 11:21 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will pr...
+2 more updates
SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems United States
minorJun 4, 04:51 PM→Jun 12, 11:06 PMresolved
Jun 12, 11:06 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States ...
Jun 12, 08:53 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and ...
Jun 12, 12:48 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to United Wireless and Panhandle Telecommunications Systems network subscribers in the United States and ...
+15 more updates
Delivery Delays and Failures from WhatsApp, Verify, Conversations, and Messenger Platform
minorJun 12, 01:56 PM→Jun 12, 08:37 PMresolved
Jun 12, 08:37 PM
resolved — The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
Jun 12, 06:52 PM
monitoring — We are observing recovery of delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. We will continue monitoring the service to ensure a full r...
Jun 12, 05:00 PM
investigating — We continue to experience delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform. Our engineers are working with our carrier partner to resolve...
+3 more updates
SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan
minorJun 10, 06:19 AM→Jun 12, 08:29 PMresolved
Jun 12, 08:29 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 12, 04:28 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 16 hours or as soon as mo...
Jun 11, 08:27 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 8 hours or as soon as mor...
+8 more updates
SMS Delivery Delays from Twilio Phone Numbers to Tigo Paraguay
minorJun 12, 05:00 AM→Jun 12, 07:10 PMresolved
Jun 12, 07:10 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
Jun 12, 02:52 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Jun 12, 10:48 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We w...
+4 more updates
SMS Delivery Receipt Delays from Twilio Phone Numbers to Movilnet Venezuela
minorJun 12, 02:33 AM→Jun 12, 06:40 PMresolved
Jun 12, 06:40 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.
Jun 12, 04:38 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 ho...
Jun 12, 09:52 AM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Movilnet network subscribers in Venezuela. Our team has identified the cause, and is working to resolve th...
+4 more updates
Twilio Sender ID Registrations Affected
noneJun 12, 05:30 PM→Jun 12, 05:30 PMresolved
Jun 12, 05:33 PM
resolved — Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Emb...
SMS Delivery Failures from Multiple Networks in United Kingdom to a Subset of Twilio Long Codes
minorJun 11, 08:30 PM→Jun 12, 01:31 PMresolved
Jun 12, 01:31 PM
resolved — The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.
Jun 12, 11:22 AM
monitoring — We have observed a recovery in SMS delivery from network subscribers to a subset of Twilio United Kingdom Long Codes and are monitoring service stability. We will provide another update in 2 hours or ...
Jun 12, 03:40 AM
identified — Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and ...
+4 more updates
SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Chile
minorJun 12, 06:29 AM→Jun 12, 01:18 PMresolved
Jun 12, 01:18 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.
Jun 12, 11:35 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soon a...
Jun 12, 09:30 AM
investigating — Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Chile. Our team is actively investigating this issue. We will provide an...
+2 more updates
SMS Delivery Delays from Twilio to MPT Myanmar
minorJun 9, 08:54 AM→Jun 12, 12:39 PMresolved
Jun 12, 12:39 PM
resolved — The incident has been resolved and SMS delivery from Twilio to MPT network subscribers in Myanmar is operating normally.
Jun 11, 08:34 PM
monitoring — We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 16 hours or as...
Jun 11, 12:33 PM
monitoring — We have observed a recovery in SMS delivery receipt delays from Twilio Phone Numbers to MPT network subscribers in Myanmar.We are monitoring the services and will provide next update in 8 hours or as ...
+11 more updates
SMS Delivery Delays from Twilio to Glo Nigeria
minorJun 12, 12:19 AM→Jun 12, 06:04 AMresolved
Jun 12, 06:04 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.
Jun 12, 04:04 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more informa...
Jun 12, 03:23 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide anot...
+3 more updates
MMS Delivery Failures from a Subset of Twilio Short Codes, Long Codes, and Toll-Free Numbers to US Cellular United States
noneJun 11, 09:56 PM→Jun 11, 09:56 PMresolved
Jun 11, 09:56 PM
resolved — We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-...
SMS Delivery Failures from a Subset of Twilio Short Codes to AT&T United States
minorJun 11, 05:52 PM→Jun 11, 08:32 PMresolved
Jun 11, 08:32 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.
Jun 11, 06:30 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in...
Jun 11, 06:01 PM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to re...
+1 more updates
SMS Delivery Failures from Twilio Long Codes to Orange Polska Poland
minorJun 10, 07:12 PM→Jun 11, 05:34 PMresolved
Jun 11, 05:34 PM
resolved — The incident has been resolved and SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland is operating normally.
Jun 11, 01:26 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 4 hours or as ...
Jun 11, 11:19 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland and are monitoring service stability. We will provide another update in 2 hours or as ...
+6 more updates
Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
noneJun 11, 05:04 PM→Jun 11, 05:04 PMresolved
Jun 11, 05:04 PM
resolved — Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting ...
User Authentication Identity Gateway API Failure Increase in Canada
minorJun 11, 06:32 AM→Jun 11, 11:42 AMresolved
Jun 11, 11:42 AM
resolved — The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
Jun 11, 09:40 AM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more in...
Jun 11, 07:37 AM
investigating — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as...
+1 more updates
SMS Delivery Delays from Twilio to MTN Zambia
minorJun 10, 07:13 PM→Jun 11, 09:09 AMresolved
Jun 11, 09:09 AM
resolved — We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more informat...
Jun 11, 07:08 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more informat...
Jun 11, 02:21 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will...
+4 more updates
SMS Delivery Delays and Delivery Receipt Delays from Twilio to Vodafone Omnitel Italy
minorJun 10, 09:39 AM→Jun 11, 06:24 AMresolved
Jun 11, 06:24 AM
resolved — The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.
Jun 11, 02:21 AM
monitoring — We have observed a recovery in SMS delivery receipts and SMS delivery from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update ...
Jun 11, 12:18 AM
monitoring — We have observed a recovery in SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy and are monitoring service stability. We will provide another update in 2...
+6 more updates
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Vodacom Tanzania
minorJun 2, 07:28 PM→Jun 10, 08:46 PMresolved
Jun 10, 08:46 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania is operating normally.
Jun 9, 08:43 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another upd...
Jun 9, 04:43 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 16 hours or as soon as more i...
+17 more updates
On Call Engineers are Investigating
noneJun 10, 02:11 PM→Jun 10, 02:12 PMresolved
Jun 10, 02:12 PM
resolved — We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 10, 02:11 PM
investigating — Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Degradation in Voice calls
minorJun 10, 03:35 AM→Jun 10, 04:25 AMresolved
Jun 10, 04:25 AM
resolved — We are no longer experiencing issues affecting voice calls. This incident has been resolved.
Jun 10, 03:35 AM
monitoring — We are currently monitoring possible issues affecting voice calls. Customers could experience degradation during this time. We will continue to monitor for system stability. We will provide another up...
SMS Delivery Delays from Twilio to MTN Zambia
minorJun 9, 07:15 PM→Jun 10, 03:31 AMresolved
Jun 10, 03:31 AM
resolved — The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Zambia is operating normally.
Jun 10, 12:49 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as...
Jun 9, 10:47 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as...
+4 more updates
SMS Delivery Receipt Delays from Twilio to T-Mobile Czech Republic
minorJun 9, 02:16 PM→Jun 9, 03:24 PMresolved
Jun 9, 03:24 PM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic are operating normally.
Jun 9, 02:30 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours o...
Jun 9, 02:16 PM
investigating — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. Message delivery may ...
User Authentication Identity SNA Missing Redirects for KPN in Netherlands
minorJun 9, 06:03 AM→Jun 9, 10:39 AMresolved
Jun 9, 10:39 AM
resolved — The incident has been resolved and User Authentication Identity SNA missing redirects for KPN in the Netherlands is operating normally.
Jun 9, 09:10 AM
monitoring — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as m...
Jun 9, 07:05 AM
monitoring — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon ...
+1 more updates
SMS Delivery Delays and Failures from Twilio to Babilon-M Tajikistan
minorJun 4, 07:01 AM→Jun 9, 10:37 AMresolved
Jun 9, 10:37 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.
Jun 9, 08:38 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 4 hours or as soon as mor...
Jun 9, 06:34 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
+13 more updates
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Multiple Networks in United Kingdom
minorJun 8, 08:11 PM→Jun 9, 07:30 AMresolved
Jun 9, 07:30 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on affected networks in the United Kingdom is operating normally.
Jun 9, 05:28 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We w...
Jun 9, 03:25 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to network subscribers on multiple networks in the United Kingdom. Our team has id...
+4 more updates
SMS Delivery Delays and Failures from Twilio Phone Numbers to Tigo Bolivia
minorJun 8, 06:16 AM→Jun 9, 04:04 AMresolved
Jun 9, 04:04 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia is operating normally.
Jun 9, 02:02 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Bolivia and are monitoring service stability. We will provide another update in 2 hours or as soon ...
Jun 8, 10:53 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Tigo network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the...
+6 more updates
SMS Delivery Receipt Delays from Twilio Phone Numbers to Odido Netherlands
minorJun 8, 10:41 PM→Jun 9, 01:55 AMresolved
Jun 9, 01:55 AM
resolved — The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands are operating normally.
Jun 8, 11:54 PM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio Phone Numbers to Odido network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2...
Jun 8, 10:52 PM
identified — Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Odido network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve...
+1 more updates
On Call Engineers are Investigating
noneJun 8, 08:22 PM→Jun 8, 10:24 PMresolved
Jun 8, 10:24 PM
resolved — We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 8, 08:22 PM
investigating — Our monitoring systems have detected a potential issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
May 2026
SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States
minorMay 4, 08:40 PM→Jun 17, 10:17 PMresolved
Jun 17, 10:17 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.
Jun 17, 12:59 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another u...
Jun 16, 12:59 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States and are monitoring service stability. We will provide another u...
+50 more updates
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