Twilio Outage History
50 incidents reported. Data sourced from the official Twilio status page.
50
Total Incidents
0
Major/Critical
46
Minor
44
Resolved
May 2026
SMS Delivery Delays and Failures from Twilio Phone Numbers to Elisa and Telia Finland
minorMay 5, 09:04 AMmonitoring
May 5, 10:18 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Elisa and Telia network subscribers in Finland and are monitoring service stability. We will provide another update in 2 hours ...
May 5, 10:07 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Elisa and Telia network subscribers in Finland. Our team has identified the cause, and is working to resolve the is...
May 5, 09:04 AM
investigating — Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Elisa and Telia network subscribers in Finland. Our team is actively investigating this issue. We will prov...
User Authentication Identity Gateway API Failure Increase and High Latency for Verizon in United States
minorMay 5, 06:43 AMidentified
May 5, 10:54 AM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and high latency for Verizon in the United States. Our team has identified the cause, and is working to r...
May 5, 08:54 AM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is ...
May 5, 07:40 AM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and high latency for Verizon in the United States. Our team has identified the cause, and is working to r...
+1 more updates
SMS Delivery Delays and Failures Between Twilio and Multiple Networks in Malaysia
minorMay 5, 02:29 AMidentified
May 5, 07:57 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to reso...
May 5, 05:52 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to reso...
May 5, 04:50 AM
identified — Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Malaysia. Our team has identified the cause, and is working to reso...
+2 more updates
MMS Delivery Failures From a Subset of Twilio Long Codes to Liberty Media Puerto Rico
minorMay 4, 08:49 PM→May 5, 01:48 AMresolved
May 5, 01:48 AM
resolved — The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico is operating normally.
May 5, 12:47 AM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico and are monitoring service stability. We will provide another update ...
May 4, 10:47 PM
monitoring — We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Liberty Media network subscribers in Puerto Rico and are monitoring service stability. We will provide another update ...
+5 more updates
SMS Delivery Delays From Multiple Networks in Croatia to Twilio Long Codes
minorMay 4, 06:37 PM→May 4, 10:40 PMresolved
May 4, 10:40 PM
resolved — The incident has been resolved and SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes is operating normally.
May 4, 10:05 PM
monitoring — We have observed a recovery in SMS delivery from network subscribers on multiple networks in Croatia to Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hour...
May 4, 09:28 PM
identified — Twilio customers may be experiencing SMS delivery delays from network subscribers on multiple networks in Croatia to Twilio Long Codes. Our team has identified the cause, and is working to resolve the...
+3 more updates
SMS Delivery Failures from Twilio Phone Numbers to Viva Bolivia
minorMay 4, 08:53 PMidentified
May 5, 04:43 AM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We ...
May 5, 12:34 AM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We ...
May 4, 10:33 PM
identified — Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to Viva network subscribers in Bolivia. Our team has identified the cause, and is working to resolve the issue. We ...
+2 more updates
SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States
minorMay 4, 08:40 PMidentified
May 5, 03:42 AM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is worki...
May 4, 11:41 PM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is worki...
May 4, 09:41 PM
identified — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is worki...
+2 more updates
SIP Registration Failure on iOS Bria Softphone
noneMay 4, 08:03 AM→May 4, 09:54 AMresolved
May 4, 09:54 AM
resolved — Following a thorough investigation, we can confirm that Twilio’s services are operating as expected. The SIP registration issue appears to be specific to the interaction between Bria iOS and the Twili...
May 4, 08:03 AM
identified — We are currently investigating a service disruption that is causing SIP registration failures with 503/32008 errors on iOS Bria Softphone, while the same configurations work on PC and Android devices....
SMS Delivery Delays from Twilio to TIGO / COMCEL Guatemala
minorMay 4, 02:23 AM→May 4, 08:49 AMresolved
May 4, 08:49 AM
resolved — The incident has been resolved and SMS delivery from Twilio to TIGO / COMCEL network subscribers in Guatemala is operating normally.
May 4, 06:42 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to TIGO / COMCEL network subscribers in Guatemala and are monitoring service stability. We will provide another update in 2 hours or as soon as ...
May 4, 05:25 AM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to TIGO / COMCEL network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in...
+2 more updates
SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Cellularone United States
minorMay 3, 11:29 PM→May 4, 06:58 AMresolved
May 4, 06:58 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States is operating normally.
May 4, 04:32 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States and are monitoring service stability. We will provide...
May 4, 02:32 AM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States and are monitoring service stability. We will provide...
+2 more updates
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
minorMay 3, 01:37 PM→May 3, 08:36 PMresolved
May 3, 08:36 PM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
May 3, 06:53 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide a...
May 3, 04:47 PM
identified — Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is...
+3 more updates
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom
minorMay 2, 06:00 PMidentified
May 5, 10:42 AM
identified — Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the c...
May 5, 02:41 AM
identified — Twilio customers may be experiencing voice call silent audio from network subscribers to a Subset of Twilio United Kingdom numbers. Our team has identified the cause, and is working to resolve the iss...
May 4, 10:38 PM
identified — Twilio customers may be experiencing voice call silent audio from network subscribers to a Subset of Twilio United Kingdom numbers . Our team has identified the cause, and is working to resolve the is...
+15 more updates
Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United Kingdom
minorMay 1, 06:20 PM→May 2, 04:50 AMresolved
May 2, 04:50 AM
resolved — The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in the United Kingdom are operating normally.
May 2, 02:58 AM
monitoring — We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another...
May 2, 12:57 AM
monitoring — We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another...
+4 more updates
Flex Insights HR Delayed Gooddata loads
minorMay 2, 01:36 AM→May 2, 04:16 AMresolved
May 2, 04:16 AM
resolved — Flex Insights HR is now seeing a recovery regarding the delayed data loads to GoodData workspaces. Users should start seeing up-to-date information in the portal. The incident has now been resolved.
May 2, 02:19 AM
investigating — Flex Insights HR is still observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Gooddata. WhiIe the GoodData portal UI remains functional, some users may encoun...
May 2, 01:36 AM
investigating — Flex Insights HR is observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Good data. WhiIe the GoodData portal UI remains functional, some users may encounter o...
SMS Delivery Delays from Twilio to Tigo Honduras
minorMay 1, 06:01 AM→May 2, 03:20 AMresolved
May 2, 03:20 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.
May 2, 12:09 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 8 hours or as soon as more infor...
May 1, 08:02 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more infor...
+6 more updates
April 2026
SMS Delivery Delays from Twilio to Orange Cameroon
minorApr 30, 07:20 AM→May 1, 09:22 PMresolved
May 1, 09:22 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
May 1, 09:09 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 8 hours or as soon as more inf...
May 1, 05:08 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more inf...
+8 more updates
Flex Insights Historical Reporting is observing data load errors while uploading data to Gooddata.
minorApr 30, 08:38 PM→May 1, 01:43 AMresolved
May 1, 01:43 AM
resolved — We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata and the service is functioning normally at this time.
May 1, 01:22 AM
monitoring — We are no longer observing data load errors for Flex Insights Historical Reporting while uploading data to Gooddata but we will continue to monitor the situation. We expect to provide another update i...
May 1, 12:48 AM
investigating — We are continuing to address the intermittent issues with Flex Insights. The root cause has been traced to a specific vendor-side datacenter outage. While some accounts remain unaffected, others may e...
+3 more updates
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in United Kingdom
minorApr 30, 07:06 PM→May 1, 01:07 AMresolved
May 1, 01:07 AM
resolved — The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in the United Kingdom are operating normally.
Apr 30, 11:03 PM
monitoring — We have observed a recovery in voice calls between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom and are monitoring service stability. We will provide another...
Apr 30, 09:03 PM
identified — Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the c...
+2 more updates
SMS Delivery Delays and Failures between Twilio Short Codes and Telcel in Mexico
minorApr 30, 04:59 PM→May 1, 12:19 AMresolved
May 1, 12:19 AM
resolved — The incident has been resolved and SMS delivery between Twilio Short Codes and Telcel network subscribers in Mexico is operating normally.
Apr 30, 10:28 PM
monitoring — We have observed a recovery in SMS delivery between a subset of Twilio Short Codes and Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 ho...
Apr 30, 08:13 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Short Codes and Telcel network subscribers in Mexico. Our team has identified the cause, and is working...
+3 more updates
Latency and Timeouts for Phone Numbers API Search
minorApr 30, 06:18 PM→Apr 30, 07:34 PMresolved
Apr 30, 07:34 PM
resolved — We are no longer experiencing an issue with Twilio Phone Numbers API search. All systems are operational.
Apr 30, 06:59 PM
monitoring — Searches performed via the Twilio Phone Numbers API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more informat...
Apr 30, 06:28 PM
investigating — We are currently investigating elevated latency for Twilio Phone Numbers API search. Customer may experience timeouts when searching for numbers via api. Our engineering team is actively working on th...
+1 more updates
Ticket Creation Errors in the Twilio Help Center
minorApr 30, 05:40 PM→Apr 30, 06:57 PMresolved
Apr 30, 06:57 PM
resolved — Twilio engineers have resolved the issues impacting ticket creation in the Twilio Help Center. All support tickets are now being created as expected. The Twilio Help Center is operating normally at t...
Apr 30, 06:31 PM
monitoring — Engineers have resolved the issues impacting ticket creation in the Twilio Help Center. All support tickets are now being created as expected. We will continue to monitor for system stability. We'll ...
Apr 30, 05:48 PM
investigating — Twilio engineers are investigating an issue with the Twilio Help Center and are working to deploy a fix. Selecting priority 4 when creating a support ticket will prevent the support ticket from being ...
+1 more updates
New Accounts Are Being Incorrectly Identified as Legacy Whatsapp Account
minorApr 29, 05:40 PM→Apr 30, 05:38 PMresolved
Apr 30, 05:38 PM
resolved — We have identified that this issue is impacting a small percentage of customers and their account type will be remediated. No additional updates will be provided on this issue.
Apr 30, 10:31 AM
identified — Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 16 hrs or...
Apr 30, 02:33 AM
identified — Our engineers have identified an issue where new accounts are being incorrectly identified as legacy WhatsApp accounts and are working to deploy a fix. We expect to provide another update in 8hrs or a...
+4 more updates
Twilio WhatsApp Message Sending Affected
noneApr 30, 02:19 PM→Apr 30, 02:19 PMresolved
Apr 30, 02:19 PM
resolved — Twilio WhatsApp was degraded for 61 minutes between 4:30AM and 5:31AM Pacific Time on 04/30/2026. During this period of time customers may have experienced a delay in WhatsApp message delivery. The is...
Voice Call Failures from Sweden to Twilio Sweden Phone Numbers
minorApr 29, 10:23 AM→Apr 29, 09:38 PMresolved
Apr 29, 09:38 PM
resolved — The incident has been resolved and voice calls from network subscribers in Sweden to Twilio Sweden Phone Numbers are operating normally.
Apr 29, 08:00 PM
monitoring — We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more in...
Apr 29, 03:59 PM
monitoring — We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more in...
+4 more updates
SMS Delivery Delays from Twilio to Telefonica Costa Rica
minorApr 29, 04:52 AM→Apr 29, 09:22 PMresolved
Apr 29, 09:22 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Costa Rica is operating normally.
Apr 29, 07:48 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as mo...
Apr 29, 12:01 PM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8...
+3 more updates
SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon
minorApr 28, 08:53 PM→Apr 29, 09:08 AMresolved
Apr 29, 09:08 AM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon is operating normally.
Apr 29, 09:05 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more inf...
Apr 29, 07:00 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
+5 more updates
User Authentication Identity Gateway API High Latency for T-Mobile in United States
minorApr 28, 03:37 PM→Apr 28, 07:44 PMresolved
Apr 28, 07:44 PM
resolved — The incident has been resolved and User Authentication Identity Gateway API high latency for T-Mobile in the United States is operating normally.
Apr 28, 05:42 PM
monitoring — We have observed a recovery in User Authentication Identity Gateway API high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 2 hours o...
Apr 28, 04:52 PM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API high latency for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We...
+2 more updates
SMS Delivery Delays and Failures from Twilio to MTS Russia
minorApr 28, 03:34 PM→Apr 28, 05:44 PMresolved
Apr 28, 05:44 PM
resolved — The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.
Apr 28, 05:44 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 4 hours or as soon as more informat...
Apr 28, 03:43 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Russia and are monitoring service stability. We will provide another update in 2 hours or as soon as more informat...
+2 more updates
SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon
minorApr 27, 03:44 PM→Apr 28, 12:18 PMresolved
Apr 28, 12:18 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon is operating normally.
Apr 28, 09:26 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as so...
Apr 28, 07:25 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as so...
+5 more updates
SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz Pakistan
minorApr 27, 09:29 PM→Apr 28, 08:04 AMresolved
Apr 28, 08:04 AM
resolved — The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan is operating normally.
Apr 27, 10:46 PM
monitoring — We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan and are monitoring service stability. We will provide...
Apr 27, 10:35 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Jazz network subscribers in Pakistan. Our team has identified th...
+2 more updates
SMS Delivery Receipt Delays from Twilio to Globe Philippines
minorApr 28, 01:07 AM→Apr 28, 03:39 AMresolved
Apr 28, 03:39 AM
resolved — The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.
Apr 28, 01:36 AM
monitoring — We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as s...
Apr 28, 01:07 AM
investigating — Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Globe network subscribers in the Philippines. Our team is actively investigating this issue. Message delivery may succee...
Lookup Identity Match Lookup V2 API package Increased Error Rate
noneApr 27, 11:17 PM→Apr 28, 12:53 AMresolved
Apr 28, 12:53 AM
resolved — We are no longer seeing an increased error rate for some customers using the Identity Match Lookup V2 API package, all packages are working normally. This incident has been resolved.
Apr 27, 11:17 PM
monitoring — Our engineers identified an issue where we were seeing an increased error rate for some customers using the Identity Match Lookup V2 API package, all other packages are normal. A fix has been applied ...
Increased rate of 11200 warnings from Programmable Video
noneApr 27, 06:49 PM→Apr 27, 09:44 PMresolved
Apr 27, 09:44 PM
resolved — Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video. This incident is now resolved.
Apr 27, 07:39 PM
monitoring — Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video and are currently monitoring. We expect to provide another update in 2 hours or as soon as more info...
Apr 27, 06:49 PM
identified — Our engineers have identified the issue with an Increased rate of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hours or as soon as m...
Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Messaging Services
minorApr 27, 04:28 AM→Apr 27, 04:59 AMresolved
Apr 27, 04:59 AM
resolved — We are no longer seeing service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. This inciden...
Apr 27, 04:28 AM
investigating — We are investigating a service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. We expect to ...
SMS Delivery Failures from Twilio to Telefonica Peru
minorApr 25, 09:00 PM→Apr 26, 09:10 PMresolved
Apr 26, 09:10 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Peru is operating normally.
Apr 26, 01:09 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 8 hours or as soon as more inf...
Apr 26, 08:43 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more inf...
+6 more updates
SMS Delivery Delays from Twilio to Etisalat Afghanistan
minorApr 25, 08:16 AM→Apr 26, 12:46 AMresolved
Apr 26, 12:46 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.
Apr 25, 10:47 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or as soon as mor...
Apr 25, 03:30 PM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in Afghanistan. Our team is actively investigating this issue. We will provide another update in 8 ...
+3 more updates
Delays in Whatsapp Template Approvals
minorApr 25, 12:04 AM→Apr 25, 04:31 AMresolved
Apr 25, 04:31 AM
resolved — The issue affecting WhatsApp Content Templates has been successfully resolved. Our monitoring systems confirm that all services are back to normal, and template delivery is functioning as expected. Th...
Apr 25, 12:19 AM
investigating — We are currently investigating an issue causing delays in the approval of new WhatsApp templates. Our engineers have been alerted and are investigating. We expect to provide another update in 1 hour o...
Apr 25, 12:04 AM
investigating — Our monitoring systems have detected a potential issue with Whatsapp Content Templates. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
User Authentication Identity Gateway API Failure Increase in United States
minorApr 24, 06:05 AM→Apr 24, 06:40 AMresolved
Apr 24, 06:40 AM
resolved — The incident has been resolved and User Authentication Identity Gateway API Failure Increase in the United States is operating normally.
Apr 24, 06:38 AM
monitoring — We have observed a recovery in User Authentication Identity Gateway API failure increase to multiple networks in the United States and are monitoring service stability. We will provide another update ...
Apr 24, 06:28 AM
identified — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to multiple networks in the United States. Our team has identified the cause, and is working to resolve t...
+1 more updates
SMS Delivery Delays and Failures from Twilio to Etisalat Afghanistan
minorApr 23, 02:07 PM→Apr 23, 10:06 PMresolved
Apr 23, 10:06 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.
Apr 23, 08:03 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan and are monitoring service stability. We will provide another update in 2 hours or ...
Apr 23, 06:46 PM
identified — Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Etisalat network subscribers in Afghanistan. Our team has identified the cause, and is working to res...
+5 more updates
Intermittent Issues with API Recording Downloads
minorApr 23, 05:31 PM→Apr 23, 09:46 PMresolved
Apr 23, 09:46 PM
resolved — Recording downloads via API intermittently ending prematurely have been addressed and are no longer being observed. This incident is now resolved.
Apr 23, 07:37 PM
monitoring — Reports of recording downloads via API intermittently ending prematurely have been addressed and should no longer be observed. We will continue to monitor for 2 hours before providing another update.
Apr 23, 06:31 PM
investigating — We are still investigating reports of recording downloads via API intermittently ending prematurely. We expect to provide another update in 2 hours or as soon as more information becomes available.
+1 more updates
Delay in Transcription Processing
minorApr 23, 06:16 PM→Apr 23, 08:37 PMresolved
Apr 23, 08:37 PM
resolved — We are no longer seeing delays in the delivery of transcriptions. This incident is now resolved.
Apr 23, 07:18 PM
investigating — We continue investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
Apr 23, 06:16 PM
investigating — We are currently investigating an issue causing delays in the delivery of transcriptions. We expect to provide another update in 1 hour or as soon as more information becomes available.
SMS Delivery Delays from Twilio to Antel Uruguay
minorApr 23, 03:13 PM→Apr 23, 08:28 PMresolved
Apr 23, 08:28 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Antel network subscribers in Uruguay is operating normally.
Apr 23, 06:11 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Antel network subscribers in Uruguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Apr 23, 04:13 PM
investigating — Twilio customers may be experiencing SMS delivery delays from Twilio to Antel network subscribers in Uruguay. Our team is actively investigating this issue. We will provide another update in 2 hours o...
+1 more updates
SMS Delivery Delays from Twilio to Orange Cameroon
minorApr 23, 07:39 AM→Apr 23, 05:46 PMresolved
Apr 23, 05:46 PM
resolved — The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.
Apr 23, 03:45 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more inf...
Apr 23, 11:55 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide ...
+4 more updates
SMS Delivery Delays and Failures from Twilio Numbers to Telefonica O2 UK
minorApr 23, 03:44 PM→Apr 23, 03:44 PMresolved
Apr 23, 03:44 PM
resolved — Twilio SMS was degraded for ~ 90 minutes between ~ 04:16 and 05:42 Pacific Time on 23/04/2026. During this period of time customers may have experienced intermittent delays delivering SMS to Telefonic...
SMS Delivery Delays from Twilio to Tigo Honduras
minorApr 22, 09:35 PM→Apr 23, 04:16 AMresolved
Apr 23, 04:16 AM
resolved — The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.
Apr 23, 02:06 AM
monitoring — We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more infor...
Apr 23, 01:04 AM
identified — Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide an...
+3 more updates
SMS Delivery Delays from Twilio Phone Numbers to Movistar Chile
minorApr 22, 03:59 PM→Apr 22, 10:08 PMresolved
Apr 22, 10:08 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Movistar network subscribers in Chile is operating normally.
Apr 22, 07:38 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in Chile and are monitoring service stability. We will provide another update in 4 hours or as soon as more info...
Apr 22, 05:33 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Phone Numbers to Movistar network subscribers in Chile and are monitoring service stability. We will provide another update in 2 hours or as soo...
+3 more updates
SMS Delivery Failures from Twilio Phone Numbers to Movicel Angola
minorApr 22, 06:01 PM→Apr 22, 09:25 PMresolved
Apr 22, 09:25 PM
resolved — The incident has been resolved and SMS delivery from Twilio Phone Numbers to Movicel network subscribers in Angola is operating normally.
Apr 22, 08:34 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Movicel network subscribers in Angola and are monitoring service stability. We will provide another update in 4 hours or as soon as more info...
Apr 22, 06:34 PM
monitoring — We have observed a recovery in SMS delivery from Twilio to Movicel network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more info...
+2 more updates
SMS Delivery Delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora Brazil
minorApr 11, 02:48 AM→Apr 22, 09:03 PMresolved
Apr 22, 09:03 PM
resolved — The incident has been resolved and SMS delivery from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil is operating normally.
Apr 22, 01:01 PM
monitoring — We have observed a recovery in SMS delivery from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil and are monitoring service stability. We will provi...
Apr 22, 08:55 AM
monitoring — We have observed a recovery in SMS delivery from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil and are monitoring service stability. We will provi...
+23 more updates
Issues with Inbound PSTN Call Verification
minorApr 22, 04:32 PM→Apr 22, 07:13 PMresolved
Apr 22, 07:13 PM
resolved — This has been resolved and Verify is operating normally at this time.
Apr 22, 05:38 PM
investigating — We are still investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more info...
Apr 22, 04:38 PM
investigating — We are investigating an issue affecting inbound PSTN calls to fail verification. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information...
+1 more updates
Customers Delayed for Emergency Address Registrations
minorApr 20, 05:33 PM→Apr 22, 03:13 PMresolved
Apr 22, 03:13 PM
resolved — The delays in with Emergency Address registrations has been resolved, and the service is functioning normally at this time.
Apr 22, 08:54 AM
monitoring — Emergency Address registrations where Phone numbers remain in 'Pending Registration' status for longer are now operating normally. We will continue to monitor for system stability. We'll provide anoth...
Apr 22, 07:31 AM
monitoring — Emergency Address registrations where Phone numbers remain in 'Pending Registration' status for longer are now operating normally. We will continue to monitor for system stability. We'll provide anoth...
+11 more updates
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