How often does Zoom have outages?

Zoom has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/zoom for the complete outage history with timelines and resolution details.

Zoom Outage History

Q: What was the last Zoom outage?

The most recent Zoom incident was "Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions" on March 19, 2026. It was classified as minor impact and is currently resolved.

50 incidents reported. Data sourced from the official Zoom status page.

Total Incidents

Major/Critical

Minor

Resolved

March 2026

Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions

minor

Mar 19, 09:39 PM→Mar 19, 10:11 PMresolved

Mar 19, 10:11 PM

resolved — This incident has been resolved.

Mar 19, 09:59 PM

monitoring — The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situatio...

Mar 19, 09:47 PM

identified — We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolut...

+1 more updates

Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.

none

Mar 18, 08:26 AM→Mar 18, 08:48 AMresolved

Mar 18, 08:48 AM

resolved — This incident has been resolved and the affected services have been restored.

Mar 18, 08:26 AM

monitoring — On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics. This incident has been resolv...

Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.

none

Mar 18, 04:43 AM→Mar 18, 04:53 AMresolved

Mar 18, 04:53 AM

resolved — This incident has been resolved and the affected services have been restored.

Mar 18, 04:43 AM

monitoring — Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affe...

Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.

minor

Mar 17, 02:30 AM→Mar 17, 08:08 AMresolved

Mar 17, 08:08 AM

resolved — This incident has been resolved and the affected services have been restored.

Mar 17, 07:38 AM

monitoring — The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any fu...

Mar 17, 06:35 AM

identified — We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

+5 more updates

Service Degradation Affecting Real Time Media Streams (RTMS)

minor

Mar 16, 05:37 PM→Mar 16, 07:56 PMresolved

Mar 16, 07:56 PM

resolved — This incident has been resolved and the affected services have been restored.

Mar 16, 07:42 PM

monitoring — The service degradation affecting Real Time Media Stream has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Mar 16, 06:48 PM

identified — Our team continues to work on a resolution. An update will be provided when more information becomes available. Thank you for your patience.

+2 more updates

Service Degradation Affecting Zoom Services in Saudi Arabia

minor

Mar 13, 05:13 PM→Mar 13, 05:41 PMresolved

Mar 13, 05:41 PM

resolved — This incident has been resolved and the affected services have been restored.

Mar 13, 05:32 PM

monitoring — The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developme...

Mar 13, 05:23 PM

identified — We have successfully identified the root cause affecting Zoom Services in Saudi Arabia Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is m...

+1 more updates

Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.

minor

Mar 12, 03:10 PM→Mar 12, 04:13 PMresolved

Mar 12, 04:13 PM

resolved — This incident has been resolved and the affected services have been restored.

Mar 12, 04:03 PM

monitoring — The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any fur...

Mar 12, 03:59 PM

identified — We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working on a resolution, and we will keep you inform...

+1 more updates

Issues Affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia

minor

Mar 12, 01:14 AM→Mar 12, 04:14 AMresolved

Mar 12, 04:14 AM

resolved — This incident has been resolved and the affected services have been restored.

Mar 12, 03:58 AM

monitoring — Our underlying carrier partner has resolved the issue affecting inbound and outbound SMS delivery. Our team will continue to monitor the situation closely and keep you informed of any further developm...

Mar 12, 02:53 AM

identified — We continue to work with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.

+2 more updates

A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.

none

Mar 9, 06:01 AM→Mar 9, 06:11 AMresolved

Mar 9, 06:11 AM

resolved — This incident has been resolved and the affected services have been restored.

Mar 9, 06:01 AM

monitoring — On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affecte...

Issue where Zoom Rooms are not able to join Microsoft Teams Meetings.

minor

Mar 5, 08:43 PM→Mar 6, 02:25 PMresolved

Mar 6, 02:25 PM

resolved — This incident has been resolved and the affected services have been restored.

Mar 6, 02:14 PM

monitoring — An issue where Zoom Rooms users are not able to join Microsoft Teams Meetings has been successfully resolved by our vendor. Our team will continue to monitor the situation closely and keep you inform...

Mar 6, 11:02 AM

identified — Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.

+9 more updates

Service Degradation for a Subset of Users Affecting the Offline Status in Zoom Rooms

minor

Mar 5, 09:16 PM→Mar 5, 11:09 PMresolved

Mar 5, 11:09 PM

resolved — This incident has been resolved.

Mar 5, 10:16 PM

monitoring — The service degradation with Offline status for Zoom Rooms in the admin dashboard has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any...

Mar 5, 09:16 PM

investigating — We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard. Our team is actively working to identify th...

Service Degradation Affecting Zoom Billing and Payments Web Pages.

minor

Mar 5, 02:42 PM→Mar 5, 08:45 PMresolved

Mar 5, 08:45 PM

resolved — This incident has been resolved and the affected services have been restored.

Mar 5, 08:26 PM

monitoring — The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed...

Mar 5, 08:13 PM

identified — We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. We continue to work to identify the impact and root cause. We will provide an update as soon...

+4 more updates

A subset of customers globally are observing messages being delayed for delivery.

minor

Mar 5, 05:12 PM→Mar 5, 06:19 PMresolved

Mar 5, 06:19 PM

resolved — This incident has been resolved.

Mar 5, 06:01 PM

monitoring — The issue affecting customers messages being delayed for delivery has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further develop...

Mar 5, 05:12 PM

investigating — A subset of customers globally are observing messages being delayed for delivery. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more informat...

Service Degradation Affecting Zoom Meeting SDK

minor

Mar 4, 04:41 PM→Mar 4, 05:40 PMresolved

Mar 4, 05:40 PM

resolved — This incident has been resolved and the affected services have been restored.

Mar 4, 05:25 PM

monitoring — The service degradation affecting subset of meeting SDK developers has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further develo...

Mar 4, 04:41 PM

investigating — We are currently investigating a service degradation affecting subset of meeting SDK developers unable to authenticate. Our team is actively working to identify the impact and root cause. We will pro...

Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard.

none

Mar 3, 01:20 AM→Mar 3, 02:05 AMresolved

Mar 3, 02:05 AM

resolved — This incident has been resolved.

Mar 3, 01:41 AM

monitoring — This incident has been resolved.

Mar 3, 01:20 AM

monitoring — On 03/03/2026, Between 00:00 UTC to 00:30 UTC, Subset of users may have experienced issues with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard . This incident has been mitigated a...

February 2026

Service degradation affecting report generation on the Zoom Dashboard.

minor

Feb 27, 03:52 AM→Feb 27, 05:26 PMresolved

Feb 27, 05:26 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 27, 04:07 PM

monitoring — The issue affecting generating and downloading report from Zoom Dashboard has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further d...

Feb 27, 03:38 PM

identified — We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team continues to work on a resolution, and we will keep you informed with timely updates...

+5 more updates

A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation

minor

Feb 26, 05:20 PM→Feb 27, 05:24 PMresolved

Feb 27, 05:24 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 27, 04:04 PM

monitoring — The issue that was causing search delays for customers across Zoom Docs, Zoom Hub, Zmail, File Service, Whiteboard Services, Zoom Marketplace, Shared Notes, Zoom Rooms, and Zoom Workspace Reservation ...

Feb 27, 03:39 PM

investigating — A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team continues to...

+11 more updates

Service degradation with Hebrew offline transcription for ZRA and Zoom Phone

minor

Feb 26, 04:20 PM→Feb 27, 10:22 AMresolved

Feb 27, 10:22 AM

resolved — This incident has been resolved and the affected services have been restored.

Feb 27, 08:02 AM

monitoring — The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved. Our team will continue to monitor the situation closely and...

Feb 27, 05:35 AM

identified — We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will kee...

+9 more updates

Service Degradation with Zoom Virtual Agent.

minor

Feb 25, 03:00 PM→Feb 25, 08:06 PMresolved

Feb 25, 08:06 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 25, 07:53 PM

monitoring — Our vendor has successfully resolved the issue affecting Zoom virtual agent. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for...

Feb 25, 07:39 PM

identified — We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

+4 more updates

Zoom Contact Center Service Degradation in the North America Region

none

Feb 25, 07:09 PM→Feb 25, 07:19 PMresolved

Feb 25, 07:19 PM

resolved — This incident has been resolved.

Feb 25, 07:09 PM

monitoring — On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor. Our team will continue...

Service Degradation Affecting Zoom Services in Sao Paulo

minor

Feb 20, 06:31 PM→Feb 20, 08:02 PMresolved

Feb 20, 08:02 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 20, 07:46 PM

monitoring — The service degradation affecting Zoom Services in Sao Paulo has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments...

Feb 20, 07:10 PM

identified — We have successfully identified the root cause affecting Zoom Services in Sao Paulo. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is ma...

+2 more updates

Service Degradation Affecting AIC Web Search for a subset of users in US Region

minor

Feb 16, 10:02 PM→Feb 16, 10:41 PMresolved

Feb 16, 10:41 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 16, 10:30 PM

monitoring — Our third party vendor has successfully resolved the issue which affected AIC Web Search for a subset of users in the US Region. We will continue to monitor the situation closely and keep you informe...

Feb 16, 10:02 PM

identified — We have identified an issue with our third party vendor which is affecting AIC Web Search for a subset of users in the US Region. Our team is actively working on a resolution, and we will keep you inf...

Service Degradation Affecting Zoom Virtual Agent for a Subset of users in North America

none

Feb 13, 09:46 PM→Feb 13, 09:51 PMresolved

Feb 13, 09:51 PM

resolved — This incident has been resolved.

Feb 13, 09:46 PM

monitoring — On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved. Our team will continue ...

Service Degradation Affecting Zoom SMS Service in US and Canada Region

none

Feb 11, 11:49 PM→Feb 12, 12:24 AMresolved

Feb 12, 12:24 AM

resolved — This incident has been resolved and the affected services have been restored.

Feb 11, 11:49 PM

monitoring — Between 02/11/2026 23:07 UTC and 23:15 UTC, a subset of users may have experienced issues with SMS Delivery from a subset of Twilio Long Codes to AT&T in US and Canada Region. Our team will continue t...

Zoom.us was inaccessible for a subset of users in the Ohio region in North America

none

Feb 10, 07:50 PM→Feb 10, 07:56 PMresolved

Feb 10, 07:56 PM

resolved — This incident has been resolved

Feb 10, 07:50 PM

monitoring — On 2/10/2026, between 15:13 UTC and 18:25 UTC on February 10, 2026, a subset of users routing through Cleveland, Ohio experienced connectivity errors caused by network timeouts. A fix has been impleme...

Service degradation with clinical notes service.

minor

Feb 10, 01:53 PM→Feb 10, 07:08 PMresolved

Feb 10, 07:08 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 10, 06:56 PM

monitoring — The service degradation with Clinical Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Feb 10, 06:12 PM

identified — Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.

+5 more updates

A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions.

minor

Feb 9, 10:58 AM→Feb 9, 12:50 PMresolved

Feb 9, 12:50 PM

resolved — After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Feb 9, 11:13 AM

identified — We have successfully identified the root cause for a subset of users experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working on...

Feb 9, 10:58 AM

investigating — A subset of users are experiencing a glitch in sharing Zoom Docs via Zoom Meetings in USA, Canada and Singapore regions. Our team is actively working to identify the impact and root cause. We will pr...

A subset of users might have experienced an issue with Microsoft OneDrive for Organizations App.

none

Feb 5, 09:09 AM→Feb 5, 09:30 AMresolved

Feb 5, 09:30 AM

resolved — This incident has been resolved.

Feb 5, 09:30 AM

monitoring — Our team will continue to monitor the situation closely and keep you informed of any further developments. Please note that Zoom Virtual Agent remained fully operational and was not impacted at any ...

Feb 5, 09:09 AM

monitoring — On 02/05/2026, Between 06:05 AM UTC to 08:30 AM UTC, Subset of users may have experienced issues with Microsoft OneDrive for Organizations App. This incident has been resolved and the affected servic...

Outbound call issue with particular Provider Exchange Partners in the Australia Region.

none

Feb 4, 10:46 PM→Feb 4, 10:59 PMresolved

Feb 4, 10:59 PM

resolved — This incident has been resolved.

Feb 4, 10:46 PM

monitoring — Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on in...

A subset of users in Australia experienced issues with Inbound and Outbound SMS.

none

Feb 4, 11:14 AM→Feb 4, 11:32 AMresolved

Feb 4, 11:32 AM

resolved — This incident has been resolved and the affected services have been restored.

Feb 4, 11:14 AM

monitoring — On 02/4/2026, Between 04:25 UTC to 08:20 UTC, A subset of users in Australia experienced issues with Inbound and Outbound SMS. Our carrier partner has resolved the issue and the affected services hav...

Service Degradation Affecting Zoom Virtual Agent in Saudi Arabia region

minor

Feb 4, 01:12 AM→Feb 4, 01:48 AMresolved

Feb 4, 01:48 AM

resolved — This incident has been resolved.

Feb 4, 01:45 AM

monitoring — We are continuing to monitor for any further issues.

Feb 4, 01:39 AM

monitoring — The service degradation affecting Zoom Virtual Agent in Saudi Arabia region has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further development...

+1 more updates

A subset of users in Jeddah may have experienced call disconnections.

none

Feb 3, 12:29 PM→Feb 3, 12:52 PMresolved

Feb 3, 12:52 PM

resolved — This incident has been resolved and the affected services have been restored.

Feb 3, 12:29 PM

monitoring — On 02/03/2026, between 11:20 UTC and 11:25 UTC, a subset of users in Jeddah may have experienced call disconnections. This incident has been resolved, and the affected services have been restored.

Service Degradation affecting some Inbound and Outbound calls for Zoom Phone and Zoom Contact Center in the Japan Region

minor

Feb 3, 12:45 AM→Feb 3, 02:34 AMresolved

Feb 3, 02:34 AM

resolved — This incident has been resolved, and inbound and outbound calling services for Zoom Phone and Zoom Contact Center are fully operational.

Feb 3, 01:38 AM

monitoring — The service degradation affecting some inbound and outbound Toll Free Calls in the Japan Region has been resolved. Our team will continue to monitor the situation closely and keep you informed of any...

Feb 3, 12:49 AM

identified — We have successfully identified the root cause affecting some inbound and outbound Toll Free Calls in the Japan Region. Our team is actively working on a resolution, and we will keep you informed wit...

+1 more updates

Service degradation affected Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.

none

Feb 2, 10:09 AM→Feb 2, 10:58 AMresolved

Feb 2, 10:58 AM

resolved — This incident has been resolved.

Feb 2, 10:09 AM

monitoring — On 02/02/2026, between 9:12 UTC to 9:22 UTC, users experienced service degradation on Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region. This incident has been r...

Issue with Zoom Whiteboard Engagement Service for free users in US region.

none

Feb 1, 05:25 AM→Feb 1, 05:53 AMresolved

Feb 1, 05:53 AM

resolved — This incident has been resolved and the affected services have been restored.

Feb 1, 05:25 AM

investigating — On Feb 01 between 04:10 AM UTC - 05:06 AM UTC free users might have experienced issues with Zoom Whiteboard Engagement feature in US region. We have successfully resolved the issue. Our team will co...

January 2026

Issue affecting a subset of Zoom Phone outbound calls in United Kingdom.

minor

Jan 30, 12:39 PM→Jan 31, 06:29 AMresolved

Jan 31, 06:29 AM

resolved — This issue is on the far-end termination carrier and is outside of Zoom's control. As a result, we will be closing this incident. Thank you for your patience.

Jan 31, 03:01 AM

identified — We continue to identify the root cause with our underlying carrier affecting Zoom Phone outbound for a subset of user calls in United Kingdom. We will keep you informed with timely updates as progres...

Jan 30, 04:12 PM

identified — We continue to identify the root cause with our underlying carrier affecting Zoom Phone outbound for a subset of user calls in United Kingdom. Our team is actively working on a resolution, and we wil...

+3 more updates

Service Degradation Affecting Pardot Integration

minor

Jan 31, 12:57 AM→Jan 31, 04:08 AMresolved

Jan 31, 04:08 AM

resolved — After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Jan 31, 02:19 AM

identified — We have successfully identified the root cause affecting Pardot Integration. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Tha...

Jan 31, 01:17 AM

investigating — We continue to investigate the service degradation with Pardot integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information be...

+1 more updates

Service Degradation Affecting Zoom Contact Center in the Saudi Arabia region.

minor

Jan 30, 07:52 PM→Jan 30, 08:45 PMresolved

Jan 30, 08:45 PM

resolved — This incident has been resolved and the affected services have been restored.

Jan 30, 08:21 PM

monitoring — The service degradation affecting Zoom Contact Center inbound/outbound call failures in the Saudi Arabia region has been successfully resolved. Our team will continue to monitor the situation closel...

Jan 30, 08:09 PM

identified — We have successfully identified the root cause affecting Zoom Contact Center inbound/outbound call failures in the Saudi Arabia region. Our team is actively working on a resolution, and we will keep...

+1 more updates

Partial Outage Affecting WhatsApp Integration

major

Jan 28, 06:27 PM→Jan 28, 10:00 PMresolved

Jan 28, 10:00 PM

resolved — This incident has been resolved and the affected services have been restored.

Jan 28, 09:51 PM

monitoring — The partial outage affecting WhatsApp Integration has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jan 28, 08:29 PM

identified — Our team continues to work on a resolution, and we will provide additional updates as they become available. Thank you for your patience.

+2 more updates

Intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region.

minor

Jan 28, 04:41 PM→Jan 28, 05:37 PMresolved

Jan 28, 05:37 PM

resolved — After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Jan 28, 05:13 PM

investigating — Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Jan 28, 04:41 PM

investigating — We are investigating an intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region. Our team is actively working to identify the impact and root cause. We will...

Service Degradation Affecting Zoom Services

minor

Jan 27, 07:10 PM→Jan 27, 07:43 PMresolved

Jan 27, 07:43 PM

resolved — The service degradation with Zoom Contact Center, Zoom Web, and Zoom Docs has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further...

Jan 27, 07:41 PM

monitoring — The service degradation with Zoom Contact Center, Zoom Web, and Zoom Docs has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further...

Jan 27, 07:33 PM

monitoring — The service degradation affecting a very small subset of users with Zoom Contact Center, Zoom Web, and Zoom Docs has been successfully resolved. Our team will continue to monitor the situation close...

+2 more updates

Service degradation affecting Conference Room Connector SIP calls in Tian Jin Data Center.

none

Jan 27, 06:20 PM→Jan 27, 06:25 PMresolved

Jan 27, 06:25 PM

resolved — This incident has been resolved.

Jan 27, 06:20 PM

monitoring — Between 01/23/2026 12:50 UTC and 01/26/2026 10:50 UTC, A subset of users specifically using the Conference Room Connector service via SRV (Service) DNS records in the Tian Jin data centre may have exp...

Intermittent issue affecting Zoom AI Companion in US and AU region

minor

Jan 27, 08:48 AM→Jan 27, 09:16 AMresolved

Jan 27, 09:16 AM

resolved — This incident has been resolved.

Jan 27, 09:01 AM

monitoring — The issue affecting AI companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jan 27, 08:48 AM

investigating — We are currently investigating a service degradation affecting AI Companion. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolv...

Zoom Phone Service Degradation in Japan

minor

Jan 27, 02:08 AM→Jan 27, 03:55 AMresolved

Jan 27, 03:55 AM

resolved — This incident has been resolved and the affected services have been restored.

Jan 27, 03:41 AM

monitoring — Our carrier partner has successfully resolved the issue. Following a detailed investigation, we confirmed that the provider exchange functioned normally and was not impacted. However, a subset of cust...

Jan 27, 02:48 AM

identified — We continue to work with our carrier for the issue affecting calls in the Japan region. We will keep you informed with timely updates as progress is made.

+2 more updates

Service Degradation Affecting MeetingAIC and Transcript failures in the UK Region

minor

Jan 23, 11:39 PM→Jan 24, 01:22 AMresolved

Jan 24, 01:22 AM

resolved — This incident has been resolved.

Jan 24, 12:59 AM

monitoring — The service degradation with MeetingAIC and Transcript failures in the UK Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any ...

Jan 24, 12:55 AM

identified — We have successfully identified the root cause affecting MeetingAIC and Transcript failures in the UK Region. Our team is actively working on a resolution, and we will keep you informed with timely u...

+1 more updates

A subset of users may have experienced issues with Zoom Meetings in Singapore Region

none

Jan 22, 05:25 AM→Jan 22, 06:05 AMresolved

Jan 22, 06:05 AM

resolved — This incident has been resolved and the affected services have been restored.

Jan 22, 05:25 AM

monitoring — Between 01/22/2026 03:42 UTC and 03:50 UTC, a subset of users may have experienced issues with Zoom Meetings in Singapore Region. The issue has been resolved and we will continue to monitor and provid...

Service Degradation Affecting Zoom App Integration

minor

Jan 22, 03:49 AM→Jan 22, 04:04 AMresolved

Jan 22, 04:04 AM

resolved — After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Jan 22, 03:49 AM

investigating — We are currently investigating a service degradation affecting Zoom App Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more info...

Zoom AI service degradation impacting Image generation in the US region.

none

Jan 20, 01:08 PM→Jan 20, 01:22 PMresolved

Jan 20, 01:22 PM

resolved — This incident has been resolved.

Jan 20, 01:08 PM

monitoring — On 1/20/2026 between 12:04 UTC to 12:15 UTC - Users might have experienced issues with Zoom AI Image generation in the US region. Our engineers mitigated the issue, this incident has been resolved. ...

A subset of users may experience short delay in email delivery in US region.

minor

Jan 18, 07:58 AM→Jan 19, 06:26 AMresolved

Jan 19, 06:26 AM

resolved — This incident has been resolved.

Jan 19, 06:14 AM

monitoring — The issue affecting Zoom email in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jan 19, 05:08 AM

identified — We are continuing to work on a fix for this issue.

+10 more updates

Service Degradation Affecting Zoom Meeting Recording transcript for Hebrew language in US and Europe Region.

minor

Jan 18, 08:31 AM→Jan 18, 08:50 AMresolved

Jan 18, 08:50 AM

resolved — After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Jan 18, 08:31 AM

investigating — We are currently investigating a service degradation affecting Zoom Meeting Recording transcript for Hebrew language in US and Europe Region. Our team is actively working to identify the impact and r...

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