How often does Zoom have outages?

Zoom has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/zoom for the complete outage history with timelines and resolution details.

Zoom Outage History

Q: What was the last Zoom outage?

The most recent Zoom incident was "Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region" on October 28, 2026. It was classified as minor impact and is currently resolved.

50 incidents reported. Data sourced from the official Zoom status page.

Total Incidents

Major/Critical

Minor

Resolved

October 2026

Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

minor

Oct 28, 02:31 PM→Oct 29, 07:06 AMresolved

Oct 29, 07:06 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 29, 03:19 AM

monitoring — The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the sit...

Oct 29, 02:58 AM

identified — Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

+2 more updates

Service Degradation Affecting Zoom Meetings Services in the US.

minor

Oct 22, 07:16 PM→Oct 23, 05:35 PMresolved

Oct 23, 05:35 PM

resolved — This incident has been resolved.

Oct 22, 08:05 PM

monitoring — The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved. Our team will continue to monitor the situation closely...

Oct 22, 07:32 PM

identified — We have successfully identified the root cause of intermittent meeting disconnects affecting a subset of users in the US region. Our team is actively working on a resolution, and we will keep you inf...

+1 more updates

Service Degradation Affecting Multiple Zoom Services

minor

Oct 23, 04:01 PM→Oct 23, 04:48 PMresolved

Oct 23, 04:48 PM

resolved — This incident has been resolved and the affected service has been restored.

Oct 23, 04:24 PM

monitoring — The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 23, 04:20 PM

identified — Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

+3 more updates

Service Degradation Affecting Zoom Learning Webpage

minor

Oct 21, 02:43 PM→Oct 21, 04:25 PMresolved

Oct 21, 04:25 PM

resolved — This incident has been resolved and the affected service has been restored.

Oct 21, 03:08 PM

monitoring — A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 21, 02:53 PM

identified — We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will sh...

+1 more updates

Service Degradation Affecting Meeting Summaries Via Email.

minor

Oct 19, 11:27 PM→Oct 20, 01:18 AMresolved

Oct 20, 01:18 AM

resolved — This incident has been resolved.

Oct 20, 12:52 AM

monitoring — The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the s...

Oct 19, 11:30 PM

identified — We are continuing to work on a fix for this issue.

+1 more updates

Service Degradation Affecting Zoom Website in UK region

minor

Oct 19, 01:32 PM→Oct 19, 11:31 PMresolved

Oct 19, 11:31 PM

resolved — This incident has been resolved and the affected services have been restored.

Oct 19, 01:44 PM

monitoring — The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.

Oct 19, 01:32 PM

investigating — We are currently investigating a service degradation affecting Zoom Website in UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more...

Service Degradation Affecting ZP SMS Australia Mobile Numbers

none

Oct 19, 12:14 AM→Oct 19, 12:31 AMresolved

Oct 19, 12:31 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 19, 12:14 AM

monitoring — Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion

minor

Oct 17, 06:10 AM→Oct 17, 06:56 AMresolved

Oct 17, 06:56 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 17, 06:16 AM

monitoring — A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed...

Oct 17, 06:13 AM

identified — We have successfully identified the root cause of a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working on a resolution and we will k...

+1 more updates

Service Degradation Affecting Zoom Clips

minor

Oct 14, 12:20 AM→Oct 14, 07:58 PMresolved

Oct 14, 07:58 PM

resolved — This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Oct 14, 07:24 PM

monitoring — The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/e...

Oct 14, 04:04 PM

identified — Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

+5 more updates

Service degradation affected Zoom AI Companion in US region

none

Oct 14, 05:03 PM→Oct 14, 05:19 PMresolved

Oct 14, 05:19 PM

resolved — This incident has been resolved and the affected services have been restored.

Oct 14, 05:03 PM

monitoring — On 10/14/2026, Between 12:10 UTC to 12:34 UTC, users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.

Service Degradation Affected Sandbox Creation in ZoomMate

none

Oct 14, 09:39 AM→Oct 14, 09:44 AMresolved

Oct 14, 09:44 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 14, 09:39 AM

monitoring — On 10/14/2026, Between 05:35 UTC to 06:16 UTC, the users may have experienced issue with creating sandbox in ZoomMate. This incident has been resolved and the affected services have been restored.

Service degradation affecting Zoom Meeting API in US region

none

Oct 13, 09:32 AM→Oct 13, 04:22 PMresolved

Oct 13, 04:22 PM

resolved — This incident has been resolved and the affected services have been restored.

Oct 13, 09:32 AM

monitoring — On 10/13/2026, Between 04:23 UTC to 09:14 UTC, Subset of users may have experienced issues with Zoom Meeting API in US region. This incident has been resolved and the affected services have been rest...

Service degradation affecting Zoom AI Companion in US region

none

Oct 12, 11:09 AM→Oct 12, 11:20 AMresolved

Oct 12, 11:20 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 12, 11:09 AM

monitoring — On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.

Service Degradation Affecting Zoom Scheduler.

minor

Oct 11, 10:29 PM→Oct 12, 12:42 AMresolved

Oct 12, 12:42 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 12, 12:13 AM

monitoring — The service degradation with Zoom Scheduler has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 12, 12:09 AM

identified — We have successfully identified the root cause affecting Zoom Scheduler for a subset of users. Our team is actively working on a resolution, and we will keep you informed with timely updates as progr...

+1 more updates

Service Degradation Affecting File Uploads and Downloads in Zoom Chat

none

Oct 10, 08:54 AM→Oct 10, 09:10 AMresolved

Oct 10, 09:10 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 10, 08:54 AM

monitoring — On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat This incident has been resolved and the affected services hav...

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

none

Oct 9, 02:17 PM→Oct 9, 02:29 PMresolved

Oct 9, 02:29 PM

resolved — This incident has been resolved and the affected services have been restored.

Oct 9, 02:17 PM

monitoring — On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. O...

Service Degradation Affecting Zoom Slides Generation in US Region

minor

Oct 7, 02:08 AM→Oct 7, 04:47 AMresolved

Oct 7, 04:47 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 7, 04:31 AM

monitoring — The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely an...

Oct 7, 04:13 AM

identified — We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep yo...

+1 more updates

Service Degradation Affecting Zoom Calendar

minor

Oct 7, 02:41 AM→Oct 7, 03:58 AMresolved

Oct 7, 03:58 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 7, 03:46 AM

monitoring — The service degradation affecting calendar provisioning for new users has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further...

Oct 7, 03:09 AM

identified — We have identified the service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working on a resolution, and we will keep you informed with time...

+1 more updates

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

none

Oct 7, 03:30 AM→Oct 7, 03:42 AMresolved

Oct 7, 03:42 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 7, 03:30 AM

monitoring — On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected se...

Service Degradation Affecting ZoomMate

minor

Oct 5, 09:57 PM→Oct 5, 10:21 PMresolved

Oct 5, 10:21 PM

resolved — This incident has been resolved.

Oct 5, 10:04 PM

monitoring — The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Oct 5, 10:02 PM

identified — We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Than...

+1 more updates

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

minor

Oct 4, 11:19 PM→Oct 5, 12:41 AMresolved

Oct 5, 12:41 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 5, 12:00 AM

monitoring — The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further develop...

Oct 4, 11:50 PM

identified — We have identified the service degradation with Zoom Rooms Management and Workspaces Management. Our team is actively working on a resolution, and we will keep you informed with timely updates as pr...

+1 more updates

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

none

Oct 4, 08:05 AM→Oct 4, 08:20 AMresolved

Oct 4, 08:20 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 4, 08:05 AM

monitoring — On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident ha...

Service degradation affecting Developer Documentation Website

minor

Oct 3, 04:49 PM→Oct 3, 06:43 PMresolved

Oct 3, 06:43 PM

resolved — This incident has been resolved and the affected services have been restored.

Oct 3, 06:18 PM

monitoring — The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments...

Oct 3, 05:15 PM

identified — We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website. Our team is actively working on a resolution, and we will keep...

+1 more updates

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

none

Oct 1, 04:08 PM→Oct 1, 05:53 PMresolved

Oct 1, 05:53 PM

resolved — This incident has been resolved.

Oct 1, 04:49 PM

monitoring — On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, M...

Oct 1, 04:08 PM

Service Degradation Affecting Zoom for Google Workspace Add-On

minor

Oct 1, 11:52 AM→Oct 1, 04:21 PMresolved

Oct 1, 04:21 PM

resolved — This incident has been resolved and the affected services have been restored.

Oct 1, 04:05 PM

monitoring — The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any furt...

Oct 1, 03:07 PM

identified — Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

+2 more updates

September 2026

Service Degradation Affecting Customer Using Polycom Devices Going Offline

minor

Sep 25, 05:45 PM→Oct 10, 04:41 AMresolved

Oct 10, 04:41 AM

resolved — This incident has been resolved and the affected services have been restored.

Oct 10, 04:25 AM

monitoring — The issue affecting customers using Polycom devices going offline has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developm...

Oct 10, 01:32 AM

identified — We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank...

+22 more updates

Service Degradation Affecting Zoom Phone in the EU01 cluster.

maintenance

Sep 30, 01:07 AM→Sep 30, 01:20 AMresolved

Sep 30, 01:20 AM

resolved — This incident has been resolved.

Sep 30, 01:07 AM

monitoring — On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected service...

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

minor

Sep 28, 10:15 PM→Sep 28, 11:35 PMresolved

Sep 28, 11:35 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 28, 11:23 PM

monitoring — The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and ...

Sep 28, 10:15 PM

investigating — We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. ...

An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature

none

Sep 25, 09:20 AM→Sep 26, 07:03 AMresolved

Sep 26, 07:03 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 26, 06:48 AM

monitoring — The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved. ...

Sep 26, 04:59 AM

investigating — We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me ...

+6 more updates

Service Degradation Affecting Live Transcription Services.

minor

Sep 24, 03:47 PM→Sep 24, 09:57 PMresolved

Sep 24, 09:57 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 24, 08:22 PM

monitoring — The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments...

Sep 24, 08:12 PM

identified — We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

+2 more updates

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

minor

Sep 24, 11:19 AM→Sep 24, 01:42 PMresolved

Sep 24, 01:42 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 24, 01:14 PM

monitoring — The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you infor...

Sep 24, 12:07 PM

identified — We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Cont...

+1 more updates

Service Degradation Affecting Live Transcription Services.

minor

Sep 23, 11:43 PM→Sep 24, 01:47 AMresolved

Sep 24, 01:47 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 24, 01:36 AM

Sep 24, 12:32 AM

+1 more updates

Service Degradation Affecting Zoom Tasks in US Region.

none

Sep 23, 01:55 AM→Sep 23, 02:16 AMresolved

Sep 23, 02:16 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 23, 01:55 AM

monitoring — On 09/23/2026, Between 00:42 UTC- 01:22 UTC, users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep...

Service Degradation Affecting Apple Login for Zoom Sign-in.

minor

Sep 21, 06:17 PM→Sep 22, 05:57 PMresolved

Sep 22, 05:57 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 22, 01:35 AM

monitoring — The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further d...

Sep 22, 01:32 AM

identified — We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working on a resolution, and we will keep you informed with timely updat...

+1 more updates

Service degradation affecting comment and attachment features in Zoom Canvas in US region.

none

Sep 22, 10:19 AM→Sep 22, 10:32 AMresolved

Sep 22, 10:32 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 22, 10:19 AM

monitoring — On 09/22/2026, Between 09:31 UTC to 09:55 UTC, Users may have experienced issues with comment and attachment features in Zoom Canvas. This incident has been resolved and the affected services have be...

Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region

minor

Sep 21, 03:45 PM→Sep 21, 04:33 PMresolved

Sep 21, 04:33 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 21, 04:20 PM

monitoring — The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation clos...

Sep 21, 03:45 PM

identified — We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. Our team is actively working...

Service Degradation Affecting ZoomMate

none

Sep 18, 10:45 PM→Sep 18, 11:03 PMresolved

Sep 18, 11:03 PM

resolved — This incident has been resolved.

Sep 18, 10:45 PM

monitoring — The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Service Degradation Affecting Zoom Phone Outbound Calls in China Region

minor

Sep 16, 04:00 AM→Sep 16, 04:35 AMresolved

Sep 16, 04:35 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 16, 04:29 AM

monitoring — The issue affecting Zoom Phone outbound calls has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Sep 16, 04:15 AM

identified — We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively w...

+1 more updates

Service Degradation Affecting Zoom Whiteboard

none

Sep 15, 06:22 PM→Sep 15, 06:36 PMresolved

Sep 15, 06:36 PM

resolved — This incident has been resolved.

Sep 15, 06:22 PM

monitoring — On 09/15/2026, between 15:15 UTC to 15:38 UTC, users may have experienced Zoom whiteboard degradation in the US region. The issue has been successfully resolved. Our team will continue to monitor t...

Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

none

Sep 10, 03:53 PM→Sep 11, 04:08 AMresolved

Sep 11, 04:08 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 10, 04:29 PM

monitoring — The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further d...

Sep 10, 04:06 PM

monitoring — We are continuing to monitor for any further issues.

+2 more updates

Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

none

Sep 10, 06:22 PM→Sep 10, 06:38 PMresolved

Sep 10, 06:38 PM

resolved — This incident has been resolved.

Sep 10, 06:22 PM

monitoring — On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have...

Service degradation affecting subset of live online meeting translation in Canada region.

none

Sep 10, 04:57 PM→Sep 10, 05:06 PMresolved

Sep 10, 05:06 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 10, 04:57 PM

monitoring — On 09/10/2026, Between 13:10 UTC to 14:10 UTC, Users may have experienced issues with subset of live online meeting translation in Canada region. This incident has been resolved and the affected ser...

Service Degradation Affecting Zoom Services

none

Sep 9, 01:09 AM→Sep 10, 12:12 AMresolved

Sep 10, 12:12 AM

resolved — This incident has been resolved.

Sep 9, 01:09 AM

monitoring — The service degradation affecting Zoom Phone, Contact Center, Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further d...

Service Degradation Affecting Zoom AI Companion in US Region

minor

Sep 6, 03:57 AM→Sep 6, 05:20 AMresolved

Sep 6, 05:20 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 6, 05:06 AM

monitoring — The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developm...

Sep 6, 04:47 AM

identified — We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress i...

+2 more updates

Service Degradation Affecting Email in Zoom Contact Center Services in North America

none

Sep 4, 05:46 PM→Sep 4, 05:55 PMresolved

Sep 4, 05:55 PM

resolved — This incident has been resolved.

Sep 4, 05:46 PM

monitoring — On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been res...

Service Degradation Affecting Zoom Phone Audio in Japan

none

Sep 4, 05:23 AM→Sep 4, 05:35 AMresolved

Sep 4, 05:35 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 4, 05:23 AM

monitoring — On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor ...

Service Degradation Affecting Zoom SMS delays in North America.

none

Sep 3, 10:11 PM→Sep 3, 10:19 PMresolved

Sep 3, 10:19 PM

resolved — This incident has been resolved.

Sep 3, 10:11 PM

monitoring — On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. This incident has been resolved, and the affected services have been rest...

Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region

none

Sep 3, 01:42 PM→Sep 3, 02:00 PMresolved

Sep 3, 02:00 PM

resolved — This incident has been resolved and the affected services have been restored.

Sep 3, 01:42 PM

monitoring — On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. Our te...

Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

none

Sep 3, 11:15 AM→Sep 3, 11:35 AMresolved

Sep 3, 11:35 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 3, 11:18 AM

monitoring — We are continuing to monitor for any further issues.

Sep 3, 11:15 AM

monitoring — On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved. Our team ...

Service degradation with In-Meeting summary for Indonesian language in the Singapore region

none

Sep 3, 05:39 AM→Sep 3, 05:49 AMresolved

Sep 3, 05:49 AM

resolved — This incident has been resolved and the affected services have been restored.

Sep 3, 05:39 AM

monitoring — On 09/03/2026, Between 01:00 UTC to 04:00 UTC, users in the Singapore region may have experienced degraded quality with the in-meeting summary for Indonesian language. This incident has been resolved ...

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