How often does Zoom have outages?

Zoom has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/zoom for the complete outage history with timelines and resolution details.

Zoom Outage History

Q: What was the last Zoom outage?

The most recent Zoom incident was "Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region." on July 10, 2026. It was classified as minor impact and is currently resolved.

50 incidents reported. Data sourced from the official Zoom status page.

Total Incidents

Major/Critical

Minor

Resolved

July 2026

Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.

minor

Jul 10, 04:18 PM→Jul 10, 07:15 PMresolved

Jul 10, 07:15 PM

resolved — This incident has been resolved.

Jul 10, 05:08 PM

monitoring — The service degradation with My Notes for Third-Party Meetings in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed o...

Jul 10, 04:33 PM

identified — We have successfully identified the root cause affecting My Notes for Third-Party Meetings in Europe and US Region. Our team is actively working on a resolution, and we will keep you informed with ti...

+1 more updates

Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region

minor

Jul 10, 06:03 AM→Jul 10, 06:34 AMresolved

Jul 10, 06:34 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 10, 06:22 AM

monitoring — The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep ...

Jul 10, 06:03 AM

identified — We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region. Our vendor is actively working on a resolution, and we will keep you info...

Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region

none

Jul 9, 10:58 AM→Jul 9, 11:11 AMresolved

Jul 9, 11:11 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 9, 10:58 AM

monitoring — On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region. This in...

Service Degradation Affecting Zoom Healthcare Integration services in US Region

minor

Jul 8, 03:02 PM→Jul 8, 04:03 PMresolved

Jul 8, 04:03 PM

resolved — This incident has been resolved and the affected services have been restored.

Jul 8, 03:52 PM

monitoring — The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep...

Jul 8, 03:02 PM

identified — We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We wil...

Service Degradation Affecting Live Streaming in Singapore Region.

minor

Jul 7, 07:41 AM→Jul 8, 09:00 AMresolved

Jul 8, 09:00 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 7, 03:20 PM

monitoring — The service degradation affecting Live Streaming in Singapore Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further deve...

Jul 7, 02:12 PM

identified — We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

+3 more updates

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

minor

Jul 7, 10:15 AM→Jul 8, 07:14 AMresolved

Jul 8, 07:14 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 7, 09:44 PM

monitoring — The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you infor...

Jul 7, 09:06 PM

identified — We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available. Thank you for your patience.

+6 more updates

Service Degradation Affecting Real Time Media Streams (RTMS)

minor

Jul 6, 11:42 PM→Jul 7, 03:31 AMresolved

Jul 7, 03:31 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 7, 03:15 AM

monitoring — The service degradation affecting Real Time Media Streams has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jul 7, 01:14 AM

identified — We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

+1 more updates

Intermittent Service Degradation Affecting My Notes for 3rd party.

none

Jul 6, 06:00 AM→Jul 6, 06:00 AMresolved

Jul 10, 01:15 AM

resolved — Beginning on July 5th, 23:00 PT, there was an Intermittent Service Degradation Affecting My Notes for 3rd party. The issue affecting My Notes was successfully resolved on July 9th, 12:15 PT. This i...

Service Degradation Affecting Meta integration for Zoom.

minor

Jul 2, 06:40 AM→Jul 3, 02:35 AMresolved

Jul 3, 02:35 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 2, 05:41 PM

monitoring — The service degradation affecting Meta integration for Zoom has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jul 2, 11:43 AM

identified — Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

+3 more updates

Service Degradation Affecting Zoom AI Services in Japan.

minor

Jul 2, 10:23 AM→Jul 2, 11:15 AMresolved

Jul 2, 11:15 AM

resolved — After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.

Jul 2, 10:42 AM

monitoring — The issue affecting Zoom AI services in Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. After conduct...

Jul 2, 10:33 AM

identified — We have successfully identified the root cause affecting Zoom AI services in Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made...

+1 more updates

Service Degradation Affecting Meta integration for Zoom.

minor

Jul 2, 02:59 AM→Jul 2, 04:00 AMresolved

Jul 2, 04:00 AM

resolved — This incident has been resolved and the affected services have been restored.

Jul 2, 03:44 AM

Jul 2, 03:38 AM

identified — We have successfully identified the root cause affecting Meta integration for Zoom. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made...

+1 more updates

Service Degradation Affecting ZoomMate Schedule Task

minor

Jul 1, 07:11 PM→Jul 1, 07:28 PMresolved

Jul 1, 07:28 PM

resolved — This incident has been resolved and the affected services have been restored

Jul 1, 07:17 PM

monitoring — The service degradation affecting ZoomMate schedule task has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jul 1, 07:11 PM

investigating — We are currently investigating a service degradation with ZoomMate schedule task. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more informa...

June 2026

intermittent Service Degradation Affecting ZoomMate in the US Region.

minor

Jun 29, 09:14 PM→Jun 29, 10:11 PMresolved

Jun 29, 10:11 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 29, 09:55 PM

monitoring — The service degradation affecting ZoomMate in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 29, 09:50 PM

identified — We have successfully identified the root cause affecting ZoomMate in the US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made...

+1 more updates

Service Degradation Affecting Zoom Voice Agent Service.

minor

Jun 29, 06:17 AM→Jun 29, 08:31 AMresolved

Jun 29, 08:31 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 29, 08:16 AM

monitoring — The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 29, 06:38 AM

identified — We have successfully identified the root cause affecting Zoom Voice Agent Service. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made....

+1 more updates

Service Degradation Affecting Zoom Phone Inbound calls in US Region

minor

Jun 27, 01:11 PM→Jun 27, 01:41 PMresolved

Jun 27, 01:41 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 27, 01:30 PM

monitoring — The service degradation affecting Zoom Phone Inbound calls in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further d...

Jun 27, 01:11 PM

identified — We have successfully identified the root cause affecting Zoom Phone Inbound calls in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as pro...

Service Degradation Affecting Zoom Web Service in Philippines.

minor

Jun 25, 06:10 AM→Jun 25, 11:15 AMresolved

Jun 25, 11:15 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 25, 06:44 AM

monitoring — The issue affecting Zoom Web Service in Philippines between 04:31 UTC - 06:10 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any f...

Jun 25, 06:27 AM

identified — We have successfully identified the root cause affecting Zoom Web Service in Philippines. Our team is actively working on a resolution with our partner, and we will keep you informed with timely upd...

+1 more updates

Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.

minor

Jun 23, 06:57 AM→Jun 23, 03:45 PMresolved

Jun 23, 03:45 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 23, 07:43 AM

monitoring — The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team wi...

Jun 23, 07:10 AM

+2 more updates

Service Degradation Affected Zoom Contact Center in the US Region.

none

Jun 22, 05:22 PM→Jun 22, 05:39 PMresolved

Jun 22, 05:39 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 22, 05:22 PM

monitoring — Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center. This incident has been resolved, and the affected services have been restored...

Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

minor

Jun 22, 04:31 PM→Jun 22, 05:33 PMresolved

Jun 22, 05:33 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 22, 04:56 PM

monitoring — The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any ...

Jun 22, 04:44 PM

identified — We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates a...

+1 more updates

Service Degradation Affecting Zoom Meetings in US Region

minor

Jun 22, 02:25 PM→Jun 22, 03:16 PMresolved

Jun 22, 03:16 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 22, 03:02 PM

monitoring — The service degradation affecting Zoom Meetings in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments...

Jun 22, 02:46 PM

identified — We have successfully identified the root cause affecting Zoom Meetings in US Region. Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is m...

+1 more updates

Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region.

minor

Jun 21, 02:43 PM→Jun 21, 10:55 PMresolved

Jun 21, 10:55 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 21, 05:52 PM

monitoring — The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informe...

Jun 21, 04:03 PM

identified — We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

+2 more updates

Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region

minor

Jun 21, 11:17 AM→Jun 21, 12:16 PMresolved

Jun 21, 12:16 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 21, 11:58 AM

Jun 21, 11:34 AM

identified — We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working on a resolution, and we will keep you informed with time...

+1 more updates

Service Degradation Affecting Zoom Meeting Recordings

minor

Jun 15, 04:07 PM→Jun 20, 04:42 AMresolved

Jun 20, 04:42 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 15, 06:16 PM

monitoring — The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Ou...

Jun 15, 05:25 PM

identified — We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

+2 more updates

Incorrect offline status display for Zoom Rooms Scheduling Displays

minor

Jun 15, 05:05 PM→Jun 16, 01:04 AMresolved

Jun 16, 01:04 AM

resolved — This incident has been resolved.

Jun 16, 12:54 AM

monitoring — The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our t...

Jun 16, 12:03 AM

identified — Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. ...

+4 more updates

Service Degradation Affecting Zoom Web AIC Docs creation.

minor

Jun 15, 11:03 AM→Jun 15, 01:07 PMresolved

Jun 15, 01:07 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 15, 12:47 PM

monitoring — The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments...

Jun 15, 12:14 PM

identified — We have successfully identified the root cause affecting Zoom Web AIC Docs creation. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is mad...

+2 more updates

Service Degradation Affecting My Notes

minor

Jun 15, 04:31 AM→Jun 15, 06:35 AMresolved

Jun 15, 06:35 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 15, 06:24 AM

monitoring — The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 15, 04:49 AM

identified — We have successfully identified the root cause affecting My Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for ...

+1 more updates

Service Degradation Affected Zoom Contact Center’s Agent Experience.

none

Jun 15, 06:02 AM→Jun 15, 06:19 AMresolved

Jun 15, 06:19 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 15, 06:10 AM

monitoring — This incident has been resolved and the affected services have been restored.

Jun 15, 06:02 AM

monitoring — On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affect...

Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia.

minor

Jun 13, 03:08 AM→Jun 13, 03:40 AMresolved

Jun 13, 03:40 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 13, 03:24 AM

monitoring — The issue affecting Zoom Whiteboard and Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 13, 03:18 AM

identified — We have identified the service degradation with the Zoom Whiteboard and Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. T...

+1 more updates

Service degradation affecting Learning Center Webpages

minor

Jun 11, 01:17 PM→Jun 11, 01:52 PMresolved

Jun 11, 01:52 PM

resolved — This incident has been resolved and the affected service have been restored.

Jun 11, 01:39 PM

monitoring — The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor. Our team will continue to monitor the situation closely and keep you informed of any further develo...

Jun 11, 01:17 PM

identified — We are currently investigating a service degradation affecting users from accessing Learning Center webpages. Our team is actively working with the vendor to resolve the issue. We will provide an upd...

Service Degradation Affecting Zoom Meeting Recordings in Australia and Japan

minor

Jun 11, 09:23 AM→Jun 11, 10:35 AMresolved

Jun 11, 10:35 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 11, 10:08 AM

monitoring — The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any f...

Jun 11, 09:43 AM

identified — We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan. Our team is actively working on a resolution, and we will keep you informed with timely update...

+1 more updates

A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region

minor

Jun 8, 08:06 AM→Jun 8, 08:55 AMresolved

Jun 8, 08:55 AM

resolved — This incident has been resolved.

Jun 8, 08:41 AM

monitoring — Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continu...

Jun 8, 08:28 AM

identified — We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will...

+1 more updates

A small subset of ZCC customers may have experienced inbound call failures in Unites States

none

Jun 5, 04:36 AM→Jun 5, 04:46 AMresolved

Jun 5, 04:46 AM

resolved — This incident has been resolved.

Jun 5, 04:36 AM

monitoring — On 06/05/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. This incident has been resolved and the affected services have been restored.

Service Degradation Affecting Slides and Sheets

minor

Jun 4, 01:12 AM→Jun 4, 02:08 AMresolved

Jun 4, 02:08 AM

resolved — This incident has been resolved and the affected services have been restored.

Jun 4, 01:44 AM

monitoring — The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Jun 4, 01:43 AM

identified — We have identified the service degradation affecting Slides and Sheets. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you...

+1 more updates

Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages

none

Jun 1, 03:50 PM→Jun 1, 04:47 PMresolved

Jun 1, 04:47 PM

resolved — This incident has been resolved and the affected services have been restored.

Jun 1, 03:50 PM

monitoring — On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services a...

May 2026

Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.

minor

May 26, 06:22 PM→Jun 5, 02:44 AMresolved

Jun 5, 02:44 AM

resolved — This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7....

Jun 2, 06:58 PM

monitoring — GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.

Jun 1, 02:04 PM

monitoring — GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.

+18 more updates

Service Degradation Affecting Zoom Support Website

minor

May 29, 05:28 PM→May 29, 06:52 PMresolved

May 29, 06:52 PM

resolved — This incident has been resolved and the affected services have been restored.

May 29, 05:47 PM

monitoring — A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

May 29, 05:28 PM

investigating — We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more info...

Service Degradation with Live Transcription and Call Summary in the Australia Region

none

May 29, 01:30 AM→May 29, 01:41 AMresolved

May 29, 01:41 AM

resolved — This incident has been resolved

May 29, 01:30 AM

monitoring — On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and services has been restored...

Service Degradation Affecting Zoom AI Companion in United States

none

May 28, 04:00 PM→May 28, 07:25 PMresolved

May 28, 07:25 PM

resolved — This incident has been resolved and the affected services have been restored.

May 28, 04:49 PM

monitoring — Our team will continue to monitor the situation closely and keep you informed of any further developments.

May 28, 04:00 PM

monitoring — On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion. This incident has been resolved and the affected services have been restored. Our tea...

Service Degradation Affecting Zoom Support Website

minor

May 28, 03:20 PM→May 28, 04:54 PMresolved

May 28, 04:54 PM

resolved — This incident has been resolved and the affected services have been restored.

May 28, 04:15 PM

May 28, 04:02 PM

identified — We have successfully identified the root cause of a service degradation affecting Zoom Support Website. Our team is actively working on a resolution, and we will keep you informed with timely updates...

+1 more updates

Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.

minor

May 27, 03:33 PM→May 27, 08:28 PMresolved

May 27, 08:28 PM

resolved — This incident has been resolved.

May 27, 04:15 PM

monitoring — A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved. Our team will continue to monitor the situation...

May 27, 03:35 PM

identified — We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working ...

+1 more updates

Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.

minor

May 25, 10:51 AM→May 25, 11:37 AMresolved

May 25, 11:37 AM

resolved — This incident has been resolved and the affected services have been restored.

May 25, 11:21 AM

monitoring — We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japan...

May 25, 10:52 AM

identified — We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in Engli...

+1 more updates

Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.

minor

May 25, 10:59 AM→May 25, 11:12 AMresolved

May 25, 11:12 AM

resolved — This incident has been resolved and the affected services have been restored.

May 25, 10:59 AM

monitoring — On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected serv...

Service Degradation Affecting Web Zoom Mail and Web Calendar Services.

minor

May 18, 06:08 PM→May 24, 12:08 AMresolved

May 24, 12:08 AM

resolved — This incident has been resolved and the affected services have been restored.

May 23, 07:10 AM

monitoring — The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further...

May 22, 06:09 AM

+11 more updates

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region

minor

May 22, 07:31 PM→May 23, 04:15 AMresolved

May 23, 04:15 AM

resolved — This incident has been resolved and the affected services have been restored.

May 23, 04:04 AM

monitoring — The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and ...

May 23, 02:12 AM

identified — We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this i...

+4 more updates

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.

minor

May 19, 03:56 AM→May 22, 11:27 PMresolved

May 22, 11:27 PM

resolved — This incident has been resolved.

May 22, 10:19 PM

identified — Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States ...

May 22, 06:07 AM

+12 more updates

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

none

May 21, 04:40 PM→May 21, 04:52 PMresolved

May 21, 04:52 PM

resolved — This incident has been resolved and the affected services have been restored.

May 21, 04:40 PM

monitoring — On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region. This incident has been resolved and the aff...

Service Degradation Affecting Zoom Contact Center SMS in US Region

minor

May 21, 08:38 AM→May 21, 08:49 AMresolved

May 21, 08:49 AM

resolved — This incident has been resolved and the affected services have been restored.

May 21, 08:38 AM

monitoring — On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will co...

Service Degradation affecting multiple Services in the North America region

minor

May 20, 08:33 PM→May 20, 09:45 PMresolved

May 20, 09:45 PM

resolved — This incident has been resolved and the affected services have been restored.

May 20, 09:22 PM

monitoring — We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.

May 20, 09:13 PM

identified — We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining...

+7 more updates

Service Degradation Affecting a Subset of Users in Web Mail and Calendar

minor

May 12, 11:01 PM→May 17, 08:39 AMresolved

May 17, 08:39 AM

resolved — This incident has been resolved and the affected services have been restored.

May 17, 08:27 AM

monitoring — The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

May 17, 07:00 AM

identified — We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

+17 more updates

Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services.

minor

May 16, 02:24 PM→May 16, 04:03 PMresolved

May 16, 04:03 PM

resolved — This incident has been resolved and the affected services have been restored.

May 16, 03:52 PM

monitoring — A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further...

May 16, 02:28 PM

identified — We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you inform...

+1 more updates

Related Incident Histories

Get Zoom Outage Alerts

Be the first to know when Zoom go down.