How often does Runway have outages?

Runway has had 50 reported incidents recently. Visit apistatuscheck.com/incidents/runway for the complete outage history with timelines and resolution details.

What was the last Runway outage?

The most recent Runway incident was "Aleph delayed generations" on August 28, 2026. It was classified as minor impact and is currently resolved.

Runway Outage History

50 incidents reported. Data sourced from the official Runway status page.

Total Incidents

Major/Critical

Minor

Resolved

August 2026

Aleph delayed generations

minor

Aug 28, 04:07 PM→Aug 28, 05:31 PMresolved

Aug 28, 05:31 PM

resolved — Aleph generations are no longer delayed.

Aug 28, 05:19 PM

monitoring — We are rolling out a fix for delayed Aleph generations

Aug 28, 04:07 PM

investigating — We are investigating delayed start to Aleph generations

Gen4.5 Image to Video is Degraded

minor

Aug 19, 05:43 PM→Aug 19, 06:44 PMresolved

Aug 19, 06:44 PM

resolved — We have resolved the issue.

Aug 19, 05:43 PM

monitoring — We've released a fix and expect tasks to begin running again soon.

Increased ratio of Seedance safety system false positives

minor

Aug 19, 04:57 PM→Aug 19, 06:04 PMresolved

Aug 19, 06:04 PM

resolved — This incident has been resolved.

Aug 19, 04:57 PM

investigating — We're experiencing an issue with Seedance generations that may lead to an increased number of rejected generations. The team is actively investigating this issue.

We've identified a problem and are working on a fix

minor

Aug 13, 03:26 AM→Aug 13, 03:39 AMresolved

Aug 13, 03:39 AM

resolved — This incident has now been resolved.

Aug 13, 03:26 AM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

July 2026

We've identified a problem and are working on a fix

critical

Jul 10, 04:42 PM→Jul 10, 05:42 PMresolved

Jul 10, 05:42 PM

resolved — This incident has now been resolved.

Jul 10, 04:48 PM

monitoring — We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

Jul 10, 04:42 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

Aleph 2.0 delayed generations

none

Jul 8, 08:39 PM→Jul 8, 09:02 PMresolved

Jul 8, 09:02 PM

resolved — This incident has now been resolved.

Jul 8, 08:39 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

June 2026

We've identified a problem with Nano Banana generations and are working on a fix

minor

Jun 5, 09:30 AM→Jun 5, 01:30 PMresolved

Jun 5, 01:30 PM

resolved — This incident has now been resolved.

Jun 5, 09:30 AM

investigating — Our engineering team is investigating a problem affecting Nano Banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

Elevated GPT Image Errors

none

Jun 4, 07:36 PM→Jun 4, 07:42 PMresolved

Jun 4, 07:42 PM

resolved — We're seeing recovery following a third party fix.

Jun 4, 07:36 PM

monitoring — We're experiencing elevated GPT Image errors due to a third party. We're monitoring the situation and will provide an update soon.

We are aware of issues affecting video generation with Veo 3.1

minor

Jun 4, 08:28 AM→Jun 4, 02:28 PMresolved

Jun 4, 02:28 PM

resolved — The issue affecting Veo 3.1 video generation has been resolved. We apologize for any inconvenience.

Jun 4, 08:28 AM

investigating — Some Veo 3.1 video generation requests are currently failing. We are investigating. We will provide updates as more information becomes available.

We've identified a problem with generations and are working on a fix

minor

Jun 3, 01:31 PM→Jun 3, 03:02 PMresolved

Jun 3, 03:02 PM

resolved — This incident has now been resolved.

Jun 3, 02:50 PM

monitoring — We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully res...

Jun 3, 01:40 PM

investigating — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

+1 more updates

Issues with Seedance and Seedream generations

major

Jun 3, 08:04 AM→Jun 3, 08:23 AMresolved

Jun 3, 08:23 AM

resolved — This incident has been resolved.

Jun 3, 08:18 AM

monitoring — We're seeing that both Seedance and Seedream tasks are recovering and we continue to monitor.

Jun 3, 08:04 AM

investigating — We're seeing an increased error rate across Seedance and Seedream models. We're conducting an investigation and will share an update as soon as we can.

We've identified an issue with Veo 3.1 generations and are working on fixing it

minor

Jun 1, 09:15 PM→Jun 1, 09:36 PMresolved

Jun 1, 09:36 PM

resolved — The issue has been resolved.

Jun 1, 09:15 PM

investigating — We're experiencing elevated failure rates for Veo 3.1 generations. We're working on a fix.

May 2026

We've identified a problem with Veo 3.1 generations and are working on a fix

minor

May 28, 09:53 AM→May 28, 10:32 AMresolved

May 28, 10:32 AM

resolved — We think the impact from the issue is over.

May 28, 09:53 AM

investigating — Our engineering team is investigating a problem affecting Veo 3.1 generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

We've identified a problem with Seedance and working on a fix

minor

May 27, 09:36 AM→May 27, 10:09 AMresolved

May 27, 10:09 AM

resolved — We think the impact from the issue is over.

May 27, 09:36 AM

investigating — Our engineering team is investigating a problem affecting Seedance generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

Issues affecting Aleph 2.0 generations

major

May 26, 07:30 PM→May 26, 07:30 PMresolved

May 26, 10:10 PM

resolved — We identified and resolved an issue impacting Aleph 2.0 generations. The incident lasted for approximately 2 hours.

We are aware of issues affecting video generation with Veo 3.1

minor

May 25, 12:17 PM→May 25, 03:05 PMresolved

May 25, 03:05 PM

resolved — Veo 3.1 error rates have returned to normal levels.

May 25, 12:17 PM

investigating — We are experiencing elevated failure rates for Veo 3.1 video generation. We are investigating with our infrastructure provider

Issues with GPT Image 2 image generation

minor

May 25, 12:52 PM→May 25, 01:22 PMresolved

May 25, 01:22 PM

resolved — The issue affecting GPT Image 2 generations has been resolved. All image generation requests are now processing normally. We apologize for any inconvenience.

May 25, 12:52 PM

investigating — We are aware of issues affecting image generation with GPT Image 2. Users may experience failures when generating images. We are working to resolve this.

We've identified a problem and are working on a fix

major

May 13, 09:11 AM→May 13, 01:32 PMresolved

May 13, 01:32 PM

resolved — This incident has now been resolved.

May 13, 12:29 PM

monitoring — We've released a fix and are seeing improvements. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

May 13, 10:24 AM

identified — We've spotted that something has gone wrong. We're currently working on a fix, and will provide an update soon.

+1 more updates

We've identified a problem and are working on a fix

minor

May 13, 08:11 AM→May 13, 09:06 AMresolved

May 13, 09:06 AM

resolved — We think the impact from the issue is over.

May 13, 08:19 AM

investigating — Our engineering team is investigating a problem with nano banana generations. We're aware of the problem and are working towards a solution. We will provide an update soon.

May 13, 08:11 AM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

Seedance 2 and Kling generations are delayed

none

May 11, 09:52 AM→May 11, 03:49 PMresolved

May 11, 03:49 PM

resolved — We think the impact from the issue is over.

May 11, 11:57 AM

monitoring — We are working with our third party providers to resolve Kling 3.0 and Seedance 2 long generation times

May 11, 10:08 AM

investigating — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

+1 more updates

April 2026

Issues with Seedance 2.0 generations

major

Apr 22, 08:41 PM→Apr 22, 10:23 PMresolved

Apr 22, 10:23 PM

resolved — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Apr 22, 08:41 PM

investigating — We're seeing an increased failure rate of Seedance 2.0 generations. We have escalated to the relevant third party and will share an update as soon as we have it.

We have released a fix.

major

Apr 21, 08:08 PM→Apr 21, 08:49 PMresolved

Apr 21, 08:49 PM

resolved — We have released a fix, restoring service to Gen4.5.

Apr 21, 08:17 PM

investigating — Gen4.5 is experiencing an issue. We are evaluating a solution.

Apr 21, 08:08 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

We've identified a problem and are working on a fix

minor

Apr 14, 01:21 AM→Apr 14, 04:03 AMresolved

Apr 14, 04:03 AM

resolved — This incident has now been resolved.

Apr 14, 03:52 AM

Apr 14, 01:21 AM

investigating — Our engineering team is investigating a problem with assets affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

We've identified a problem and are working on a fix

minor

Apr 13, 03:43 PM→Apr 13, 05:13 PMresolved

Apr 13, 05:13 PM

resolved — This incident has now been resolved.

Apr 13, 03:43 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

We've spotted an issue with the Gemini Nano Banana Pro image model

minor

Apr 3, 03:31 PM→Apr 3, 05:04 PMresolved

Apr 3, 05:04 PM

resolved — This incident has now been resolved.

Apr 3, 03:45 PM

investigating — We've spotted that something has gone wrong with the Gemini Nano Banana Pro image model. We're currently investigating the issue, and will provide an update soon.

Apr 3, 03:31 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

March 2026

High queue wait times for Gen 4.5 image-to-video

minor

Mar 17, 10:22 AM→Mar 17, 12:42 PMresolved

Mar 17, 12:42 PM

resolved — This incident has now been resolved.

Mar 17, 11:11 AM

monitoring — We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

Mar 17, 10:22 AM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

February 2026

Gen3 Alpha Turbo generations are taking longer than normal

minor

Feb 26, 07:42 PM→Feb 26, 07:56 PMresolved

Feb 26, 07:56 PM

resolved — This issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.

Feb 26, 07:42 PM

investigating — Our engineering team is investigating a problem affecting high queue wait times for Gen3 Alpha Turbo generations. We're aware of the problem and are working towards a solution. We will provide an upda...

We've identified a problem and are working on a fix

minor

Feb 25, 08:41 PM→Feb 25, 09:22 PMresolved

Feb 25, 09:22 PM

resolved — This incident has now been resolved.

Feb 25, 08:41 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

We've identified a problem and are working on a fix

major

Feb 25, 07:43 PM→Feb 25, 08:16 PMresolved

Feb 25, 08:16 PM

resolved — This incident has now been resolved.

Feb 25, 08:01 PM

Feb 25, 07:43 PM

investigating — We are seeing increased queue wait times and issues submitting generations. We are investigating the problem and working on a solution.

Issues with Gemini 3 Pro (Nano Banana Pro) generations

minor

Feb 18, 02:01 PM→Feb 18, 07:06 PMresolved

Feb 18, 07:06 PM

resolved — This incident has been resolved.

Feb 18, 02:01 PM

investigating — We're seeing issues affecting a certain percentage of Gemini 3 Pro Image (Nano Banana Pro) generations. We'll provide an update as soon as possible. In the meantime we recommend retrying Nano Banana ...

Tasks cannot be created

critical

Feb 16, 04:24 PM→Feb 16, 05:11 PMresolved

Feb 16, 05:11 PM

resolved — This incident has now been resolved.

Feb 16, 04:59 PM

monitoring — All systems are fully operational.

Feb 16, 04:53 PM

monitoring — We see signals that the fix succeeded and has restored functionality to all services.

+4 more updates

Issues with Nano Banana Pro generations

major

Feb 10, 01:26 PM→Feb 10, 03:46 PMresolved

Feb 10, 03:46 PM

resolved — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Feb 10, 01:26 PM

investigating — We're seeing an increased failure rate of Nano Banana Pro generations. We'll provide an update as soon as the issue is resolved.

Issues with Nano Banana Pro generations

major

Feb 9, 03:39 PM→Feb 9, 05:57 PMresolved

Feb 9, 05:57 PM

resolved — This incident has been resolved.

Feb 9, 03:39 PM

investigating — We're seeing an increased error rate in Nano Banana Pro generations. We will provide an update as soon as the issue is resolved.

Issues with Gemini 3 Pro (Nano Banana Pro) generations

major

Feb 9, 10:52 AM→Feb 9, 12:11 PMresolved

Feb 9, 12:11 PM

resolved — We are no longer seeing high error rates for this model.

Feb 9, 10:52 AM

investigating — We're seeing an increased error rate of Gemini 3 Pro (Nano Banana Pro) generations. We'll share an update as soon as we have it.

January 2026

Increased error rate in Veo 3 and Veo 3,.1 generations

major

Jan 28, 05:33 PM→Jan 28, 06:25 PMresolved

Jan 28, 06:25 PM

resolved — This incident is now resolved.

Jan 28, 05:33 PM

investigating — We are seeing highly increased error rates in Veo 3 and Veo 3.1 generations and are working closely with Google to resolve them. We will share an update as soon as we can.

Issues with Gemini 3 Pro image generations

major

Jan 21, 03:53 PM→Jan 21, 06:26 PMresolved

Jan 21, 06:26 PM

resolved — This incident has been resolved.

Jan 21, 03:53 PM

investigating — We've identified issues with Gemini 3 Pro image generations and are working to resolve them. Will provide an update as soon as we have it.

Increased Gen 4.5 wait times

minor

Jan 18, 10:42 AM→Jan 18, 12:30 PMresolved

Jan 18, 12:30 PM

resolved — This incident has now been resolved.

Jan 18, 10:42 AM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

Video upscale tasks cannot be started

minor

Jan 2, 06:04 AM→Jan 2, 04:56 PMresolved

Jan 2, 04:56 PM

resolved — This incident has now been resolved.

Jan 2, 04:33 PM

monitoring — A fix for the issue is rolling out, users should see successful video upscales shortly.

Jan 2, 08:14 AM

identified — We have identified the root cause of the problem affecting video upscaling and are working towards a solution to restore the service for all users.

+1 more updates

December 2025

Unable to start new tasks

critical

Dec 23, 05:06 PM→Dec 23, 05:17 PMresolved

Dec 23, 05:17 PM

resolved — This incident has now been resolved.

Dec 23, 05:10 PM

Dec 23, 05:06 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

Issues affecting Aleph generations

major

Dec 12, 10:40 AM→Dec 12, 01:18 PMresolved

Dec 12, 01:18 PM

resolved — This incident has now been resolved.

Dec 12, 12:28 PM

identified — We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

Dec 12, 10:40 AM

investigating — We are seeing issues with Aleph generations that may affect API customers. We're working on investigating and resolving this issue ASAP.

Significant delays in asset generation

major

Dec 5, 02:35 AM→Dec 5, 03:51 AMresolved

Dec 5, 03:51 AM

resolved — The issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.

Dec 5, 03:45 AM

monitoring — All systems have recovered and are processing normally. Gen4 Turbo is experiencing elevated queue wait times due to backlog, but this should clear soon.

Dec 5, 03:27 AM

monitoring — We've identified the root cause of the generation delays and have rolled out a fix. Generations should now be processing normally. We'll continue monitoring to ensure stability.

+3 more updates

November 2025

Intermittent issues with Veo 3.1 generations.

minor

Nov 20, 11:20 AM→Nov 21, 10:25 AMresolved

Nov 21, 10:25 AM

resolved — This incident has been resolved.

Nov 21, 10:24 AM

investigating — We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Nov 20, 11:20 AM

investigating — We are seeing issues affecting Veo 3.1 generations where the output is sometimes fully black with no audio. We are investigating this issue and will provide an update as soon as we can.

Image generation model performance is degraded

minor

Nov 12, 04:20 PM→Nov 12, 07:38 PMresolved

Nov 12, 07:38 PM

resolved — The issue has been resolved.

Nov 12, 05:08 PM

monitoring — Generations are processing normally again. We will continue to monitor the situation.

Nov 12, 04:20 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

October 2025

We've identified a problem and are working on a fix

major

Oct 20, 09:14 PM→Oct 20, 11:33 PMresolved

Oct 20, 11:33 PM

resolved — This incident has now been resolved.

Oct 20, 11:17 PM

monitoring — We've rolled out a fix and are seeing errors and generation throughput normalize. We are working through a backlog of generations so queue wait times are still likely to be elevated for some time. W...

Oct 20, 09:35 PM

identified — We're starting to see improved queue wait times, especially for Runway Dev API platform generations. We're still working through a large backlog of generations.

+1 more updates

Runway is experiencing an outage

critical

Oct 20, 07:36 AM→Oct 20, 10:17 AMresolved

Oct 20, 10:17 AM

resolved — Runway has fully recovered, both image and video generations work properly.

Oct 20, 10:12 AM

monitoring — We are seeing significant signs of recovery. We continue to monitor the incident.

Oct 20, 07:36 AM

investigating — Runway is experiencing an outage due to 3rd party cloud provider. We are working on a solution and will provide updates as soon as possible.

Issues with Runway public API generations

none

Oct 13, 03:09 PM→Oct 13, 05:07 PMresolved

Oct 13, 05:07 PM

resolved — This incident is resolved now.

Oct 13, 03:09 PM

investigating — We're seeing issues that may cause Runway API generations to fail, we're currently investigating the root cause and will provide an update shortly.

Issues with Runway content moderation system

minor

Oct 7, 03:13 PM→Oct 7, 05:14 PMresolved

Oct 7, 05:14 PM

resolved — The issue is now resolved.

Oct 7, 03:40 PM

identified — We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

Oct 7, 03:13 PM

investigating — We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

We've identified a problem and are working on a fix

minor

Oct 7, 01:58 AM→Oct 7, 03:00 AMresolved

Oct 7, 03:00 AM

resolved — This incident has now been resolved.

Oct 7, 02:53 AM

monitoring — We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

Oct 7, 01:58 AM

investigating — We have identified the root cause of a problem with our text to image services and are working towards a solution to restore the service for all users.

September 2025

Issues with third party models available on Runway

major

Sep 29, 06:23 PM→Sep 29, 06:59 PMresolved

Sep 29, 06:59 PM

resolved — This incident has been resolved.

Sep 29, 06:56 PM

monitoring — We're seeing that third party models are once again generating images and videos as intended. We continue to monitor the situation.

Sep 29, 06:47 PM

investigating — We've identified that this issue affects Aleph generations as well which may be unavailable during the duration of this incident. We are investigating and will provide an update shortly.

+4 more updates

Increased Act-Two queue wait times

minor

Sep 7, 07:19 PM→Sep 7, 07:26 PMresolved

Sep 7, 07:26 PM

resolved — This incident has now been resolved.

Sep 7, 07:19 PM

investigating — Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

Related Incident Histories

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