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Segment Status Monitor
Segment Status: Is Segment Down Right Now?
Real-time monitoring coming soon
We are working on adding live status checks for this service.
Use this Segment status guide to confirm outages fast, troubleshoot event ingestion or destination sync issues, and get real-time monitoring for the moment Segment goes down.
Quick Segment Status Checklist
- 1. Check official status updates.
- 2. Verify events in the Debugger.
- 3. Confirm with community reports.
- 4. Buffer critical events locally.
Check the official Segment status page
Segment (now part of Twilio) posts incident updates, data pipeline degradation notices, and maintenance windows on its official status dashboard.
status.segment.comLook for community reports
Crowd-sourced signals can confirm widespread Segment event ingestion failures, destination sync issues, or API errors.
Downdetector reportsVerify with independent monitoring
Use API Status Check for third-party monitoring that tracks Segment's historical incidents and uptime.
Segment on API Status CheckCommon Segment Issues During Outages
Events not reaching destinations
Segment may experience pipeline delays where tracked events fail to sync to destinations like Mixpanel, Salesforce, or your data warehouse.
Sources API errors
Applications sending events via Segment's Sources API may receive 5xx errors or experience silent data drops during platform incidents.
Destination function failures
Custom destination functions or webhook destinations may fail to execute or time out during Segment backend degradation.
Personas and Compute delays
Segment Personas audience computation and trait enrichment may be significantly delayed during data pipeline issues.
Troubleshooting Steps Before You Assume Segment Is Down
- 1
Check the Segment Debugger
Use the Segment Source Debugger to verify whether events are being received by Segment before checking destination issues.
- 2
Review destination event delivery
Check the destination-specific delivery logs in the Segment dashboard to identify whether events are failing at ingestion or during delivery.
- 3
Verify write keys and API tokens
Confirm your Segment write key is correct and your workspace has not hit data volume limits or billing issues.
- 4
Check destination configuration
Verify that destination API credentials are valid and that destination services haven't had authentication changes that broke the sync.
- 5
Implement a local event buffer
Queue events locally and retry failed Segment API calls to avoid data loss during transient outages.
Real-Time Segment Monitoring
API Status Check tracks Segment status with independent monitoring, uptime stats, and incident history so you can confirm outages quickly.
Independent Segment status checks
API Status Check performs independent monitoring so you can verify Segment status even if official updates are delayed.
Incident history and uptime data
Review recent incidents, response times, and reliability trends to understand Segment platform stability.
Real-time alerts and integrations
Get notified with email alerts, RSS feeds, and webhooks when Segment experiences a new incident.
Alternative Solutions During Segment Outages
Send events directly to destinations
If Segment is down, temporarily bypass the CDP and send critical events directly to key destinations like Mixpanel or your data warehouse.
Use RudderStack as a backup CDP
RudderStack is an open-source Segment alternative that can receive the same event format and forward to the same destinations.
Buffer events in your own queue
Route events through your own message queue (SQS, Kafka, etc.) to ensure no data is lost while Segment is experiencing issues.
Monitor recovery via API Status Check
Set up alerts on API Status Check to get notified the moment Segment recovers from an outage.
Get notified when Segment is back up
No account needed. We will email you once and thats it.
Segment Status FAQ
Is Segment down right now?
Check status.segment.com and API Status Check for independent monitoring. If both show incidents, Segment is likely experiencing a widespread outage.
Why aren't my Segment events reaching destinations?
Destination sync failures can be caused by Segment pipeline issues, destination API credential changes, or destination-side outages. Check the Segment debugger first.
Why is the Segment Sources API returning errors?
API errors during outages show as 5xx responses. Implement retry logic with exponential backoff in your event tracking code.
Why are my Segment Personas audiences not updating?
Personas computation delays are common during Segment pipeline degradation. Check status.segment.com for pipeline-specific incident updates.
Will I lose event data during a Segment outage?
Segment retries failed event deliveries, but for critical data implement your own event buffer to guarantee delivery.
How can I get Segment outage alerts?
Subscribe to alerts on API Status Check to receive real-time notifications when Segment has an incident.