Is New Relic Down?
Real-time status monitoring
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[](https://apistatuscheck.com/api/new-relic)<a href="https://apistatuscheck.com/api/new-relic"><img src="https://apistatuscheck.com/api/badge/new-relic" alt="New Relic Status" /></a>Response Time (24h)
Recent Incidents
Alert Irregularities - US
Jan 21, 10:23 PM — Resolved Jan 22, 12:46 AM
We have investigated and resolved this service interruption and impacted services have returned to normal operations. Between 19:58 UTC on January 21st, and 00:34 UTC on January 22nd, 2026, a subset of customers in the US region may have experienced issues with alert behavior including delayed alert notifications.
Data and UI Irregularities - US and EU regions
Jan 12, 03:21 PM — Resolved Jan 12, 06:10 PM
Our teams have resolved two concurrent service interruptions affecting data ingestion and query services. On January 12th, 2026, a subset of customers in the US and EU regions may have experienced latency or timeouts when querying data in New Relic. Teams implemented a fix, restoring affected query performance at 17:29 UTC. Separately, a subset of customers in the US and EU regions may have experienced errors when sending data to New Relic. This interruption could have resulted in potential data drops for data sent during this timeframe, depending on client-side retry settings, and may have generated false alert notifications regarding host reporting status. This interruption appears related to a disruption with a New Relic third-party edge service provider. To remediate, our teams have shifted traffic to an alternate cloud provider and have seen recovery of impacted services.
Alert Irregularities in the US Region
Dec 18, 11:30 PM — Resolved Dec 19, 02:21 AM
Between 20:30:20 UTC on December 18th and 01:57:55 UTC on December 19th, some customers in the US region may have experienced false alerts and false loss of signal alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Data Irregularities - EU Region
Nov 19, 11:48 AM — Resolved Nov 19, 12:52 PM
Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations
UI Irregularities in EU Region
Nov 18, 12:34 PM — Resolved Nov 18, 08:19 PM
Between 11:46 UTC and 15:48 UTC on November 18th, 2025, some customers in the EU region may have experienced issues loading New Relic UI. The service interruption was investigated and resolved with our cloud provider and impacted services have returned to normal operations.
What is New Relic?
Full-stack observability platform for application performance monitoring
New Relic Down? Try These Steps
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