Is New Relic Down?
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As of 6/21/2026, 8:31:10 AM, New Relic is operational.
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[](https://apistatuscheck.com/api/new-relic)<a href="https://apistatuscheck.com/api/new-relic"><img src="https://apistatuscheck.com/api/badge/new-relic" alt="New Relic Status" /></a>Response Time (24h)
Recent Incidents
Alerts and Data Irregularities - US and EU region
May 18, 04:25 PM — Resolved May 18, 04:25 PM
Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd party cloud provider. The cloud provider resolved the service interruption and impacted services have returned to normal operations.
UI and Data Irregularities - US Region
May 15, 12:06 AM — Resolved May 15, 01:45 AM
Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted. We resolved this issue and the above services have returned to normal operation.
Issue when querying live edge data in the US region
Apr 13, 12:44 PM — Resolved Apr 13, 03:17 PM
Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations.
Synthetics Manager
Apr 9, 09:51 AM — Resolved Apr 9, 08:46 PM
Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
NrComputeUsage is 0 for ScannedEvents
Mar 24, 05:22 AM — Resolved Mar 24, 10:31 AM
Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.
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What is New Relic?
Full-stack observability platform for application performance monitoring
New Relic Down? Try These Steps
- Check the official New Relic status page for announcements
- Try refreshing your browser or clearing cache
- Check your internet connection
- Try accessing from a different network or VPN
- Check social media for reports from other users
- Set up automated monitoring so you know before your users do — Better Stack monitors every 30 seconds
Is New Relic down for everyone or just me?
To determine whether it's a widespread New Relic outage or a problem specific to your account or location:
- Check the status indicator above — if this page shows a major outage, it's confirmed global.
- Try a different device or network — if it works on mobile data but not Wi-Fi, it's likely a local network issue, not New Relic.
- Clear cache and cookies — browser issues can mimic service outages.
- Check community reports — Downdetector and social media will show whether hundreds of other users are reporting the same issue.
- Test the API directly (for developers) — a raw request returning 5xx errors confirms a service-side outage; a 429 means you've hit your personal rate limit.
Official source: New Relic Status Page
The average API outage costs $5,600 per minute
Gartner estimates downtime costs $5,600/min on average. 98% of organizations say a single hour of downtime costs over $100,000. Proactive monitoring catches issues in under 30 seconds.
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Complete New Relic Troubleshooting Guide
In-depth guide with step-by-step troubleshooting, common error codes, workarounds, and what to do during New Relic outages.
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