How do I check New Relic status?

Check apistatuscheck.com for real-time New Relic monitoring on this page, and compare with any official status updates.

Where is the official New Relic status page?

The official New Relic status page is https://status.newrelic.com. You can also track updates here on API Status Check.

What should I do when New Relic is down?

Check the official status page, confirm the issue is not local (network or auth), retry with backoff, and subscribe to incident updates while you implement a fallback.

Is New Relic Down?

Real-time status monitoring

All Systems Operational

30d uptime100.00%

100.00%

Uptime (30d)

222ms

Response Time

Incidents (7d)

6:33:27 AM

Last Checked

As of 5/5/2026, 6:33:27 AM, New Relic is operational.

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Response Time (24h)

Min: 179msMax: 1228msAvg: 263ms

1228ms614ms0ms

<500ms

500-2000ms

>2000ms

Recent Incidents

minorresolved

Issue when querying live edge data in the US region

Apr 13, 12:44 PM — Resolved Apr 13, 03:17 PM

Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations.

minorresolved

Synthetics Manager

Apr 9, 09:51 AM — Resolved Apr 9, 08:46 PM

Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

noneresolved

NrComputeUsage is 0 for ScannedEvents

Mar 24, 05:22 AM — Resolved Mar 24, 10:31 AM

Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services have returned to normal operations.

minorresolved

Data Irregularities - US Region

Mar 20, 03:52 PM — Resolved Mar 20, 04:10 PM

We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

majorresolved

Data Irregularities

Mar 3, 12:19 AM — Resolved Mar 3, 02:59 AM

We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for impacted data.

View full outage history →

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What is New Relic?

Full-stack observability platform for application performance monitoring

Official Status Page →API Documentation →

New Relic Down? Try These Steps

Check the official New Relic status page for announcements
Try refreshing your browser or clearing cache
Check your internet connection
Try accessing from a different network or VPN
Check social media for reports from other users
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