Is New Relic down right now?

As of 9/19/2026, 2:40:20 PM, New Relic is operational. This page is updated every 60 seconds with live monitoring data.

How do I check New Relic status?

Check apistatuscheck.com/api/new-relic for real-time New Relic monitoring, and compare with the official New Relic status page at https://status.newrelic.com.

Where is the official New Relic status page?

The official New Relic status page is https://status.newrelic.com. You can also track updates here on API Status Check at https://apistatuscheck.com/api/new-relic.

What should I do when New Relic is down?

When New Relic is down: (1) Check the official status page for incident updates and estimated resolution time. (2) Confirm the issue is not local — test on another device or network. (3) If you're a developer, implement exponential backoff retry logic instead of hammering the API. (4) Subscribe to outage alerts on this page so you're notified the moment New Relic recovers. (5) Consider a fallback or alternative service for critical workloads.

Is New Relic Down?

Q: Is New Relic down for everyone or just me?

To confirm whether it's a global New Relic outage or an issue isolated to your account: (1) Check the current status indicator at the top of this page — if we show a major outage, it's affecting all users. (2) Try accessing New Relic from a different device or network to rule out local issues. (3) Clear your browser cache and cookies, then retry. (4) Check community reports on Downdetector or social media for other users reporting the same problem. If the service fails on multiple devices and networks, it's down for everyone.

Real-time status monitoring

All Systems Operational

30d uptime100.00%

100.00%

Uptime (30d)

205ms

Response Time

Incidents (7d)

2:40:20 PM

Last Checked

As of 9/19/2026, 2:40:20 PM, New Relic is operational.

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Response Time (24h)

Min: 160msMax: 1211msAvg: 246ms

1211ms606ms0ms

<500ms

500-2000ms

>2000ms

Recent Incidents

noneresolved

Salesforce Service Disruption

Sep 16, 10:08 AM — Resolved Sep 16, 03:40 PM

All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.

noneresolved

Data Irregularities for EU Region

Sep 16, 12:14 AM — Resolved Sep 16, 12:14 AM

Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.

minorresolved

Issues loading Alerts and Activity page

Aug 3, 09:58 AM — Resolved Aug 3, 10:15 AM

Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re-open the Alerts page to resolve the issue.

noneresolved

E2M (Events-2-Metrics) authorization issues

Jul 17, 10:21 AM — Resolved Jul 17, 10:21 AM

Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E2M (Events-2-Metrics) rules in the US, EU and JP regions. This was due to a recent change we have made to our authorization endpoints. These endpoints now require S2S authentication which has caused requests to our E2M (Events-2-Metrics) to fail. Our teams have rolled back these changes until a permanent fix can be put in place. The issue is now resolved, and the impacted services have returned to normal service.

noneresolved

Delay of Entity Relationship Data

Jul 6, 08:23 AM — Resolved Jul 6, 08:23 AM

Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to normal service.

View full outage history →

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What is New Relic?

Full-stack observability platform for application performance monitoring

Official Status Page →API Documentation →

New Relic Down? Try These Steps

Check the official New Relic status page for announcements
Try refreshing your browser or clearing cache
Check your internet connection
Try accessing from a different network or VPN
Check social media for reports from other users
Set up automated monitoring so you know before your users do — Better Stack monitors every 30 seconds

Is New Relic down for everyone or just me?

To determine whether it's a widespread New Relic outage or a problem specific to your account or location:

Check the status indicator above — if this page shows a major outage, it's confirmed global.
Try a different device or network — if it works on mobile data but not Wi-Fi, it's likely a local network issue, not New Relic.
Clear cache and cookies — browser issues can mimic service outages.
Check community reports — Downdetector and social media will show whether hundreds of other users are reporting the same issue.
Test the API directly (for developers) — a raw request returning 5xx errors confirms a service-side outage; a 429 means you've hit your personal rate limit.

Official source: New Relic Status Page

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