Is New Relic down right now?

As of 11/3/2026, 5:05:56 PM, New Relic is operational. This page is updated every 60 seconds with live monitoring data.

How do I check New Relic status?

Check apistatuscheck.com/api/new-relic for real-time New Relic monitoring, and compare with the official New Relic status page at https://status.newrelic.com.

Where is the official New Relic status page?

The official New Relic status page is https://status.newrelic.com. You can also track updates here on API Status Check at https://apistatuscheck.com/api/new-relic.

What should I do when New Relic is down?

When New Relic is down: (1) Check the official status page for incident updates and estimated resolution time. (2) Confirm the issue is not local — test on another device or network. (3) If you're a developer, implement exponential backoff retry logic instead of hammering the API. (4) Subscribe to outage alerts on this page so you're notified the moment New Relic recovers. (5) Consider a fallback or alternative service for critical workloads.

Is New Relic Down?

Q: Is New Relic down for everyone or just me?

To confirm whether it's a global New Relic outage or an issue isolated to your account: (1) Check the current status indicator at the top of this page — if we show a major outage, it's affecting all users. (2) Try accessing New Relic from a different device or network to rule out local issues. (3) Clear your browser cache and cookies, then retry. (4) Check community reports on Downdetector or social media for other users reporting the same problem. If the service fails on multiple devices and networks, it's down for everyone.

Real-time status monitoring

All Systems Operational

30d uptime99.87%

99.87%

Uptime (30d)

186ms

Response Time

Incidents (7d)

5:05:56 PM

Last Checked

As of 11/3/2026, 5:05:56 PM, New Relic is operational.

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Response Time (24h)

Min: 139msMax: 228msAvg: 184ms

228ms114ms0ms

<500ms

500-2000ms

>2000ms

Recent Incidents

majorresolved

Data Irregularities in US Region

Nov 2, 01:43 PM — Resolved Nov 2, 02:06 PM

Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

minorresolved

Synthetics Ping Monitor Processing Delays in Multiple Regions

Nov 2, 02:32 AM — Resolved Nov 2, 04:17 AM

Queue processing for Synthetic ping monitors has normalized across all affected locations, and throughput metrics have returned to baseline. Systems remain stable and the service is operating normally.

majorresolved

Next-Gen Entity Platform Issues

Oct 28, 09:33 AM — Resolved Oct 28, 09:42 AM

Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.

majorresolved

Data Irregularities for US region

Sep 25, 07:57 PM — Resolved Sep 25, 10:33 PM

Between 19:24 UTC and 22:04 UTC, a subset of customers in the US region may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing or suppressed alert notifications for related data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

noneresolved

New Relic UI errors

Sep 25, 03:56 AM — Resolved Sep 25, 03:56 AM

Between 01:10 UTC and 03:33 UTC on September 25th, some customers in the US, EU, and JP regions may have experienced intermittent UI errors while navigating the New Relic UI. Data ingest and alert notifications were not impacted. We have resolved this issue and impacted services have returned to normal operations.

View full outage history →

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What is New Relic?

Full-stack observability platform for application performance monitoring

Official Status Page →API Documentation →

New Relic Down? Try These Steps

Check the official New Relic status page for announcements
Try refreshing your browser or clearing cache
Check your internet connection
Try accessing from a different network or VPN
Check social media for reports from other users
Set up automated monitoring so you know before your users do — Better Stack monitors every 30 seconds

Is New Relic down for everyone or just me?

To determine whether it's a widespread New Relic outage or a problem specific to your account or location:

Check the status indicator above — if this page shows a major outage, it's confirmed global.
Try a different device or network — if it works on mobile data but not Wi-Fi, it's likely a local network issue, not New Relic.
Clear cache and cookies — browser issues can mimic service outages.
Check community reports — Downdetector and social media will show whether hundreds of other users are reporting the same issue.
Test the API directly (for developers) — a raw request returning 5xx errors confirms a service-side outage; a 429 means you've hit your personal rate limit.

Official source: New Relic Status Page

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