How do I check Twilio status?

Check apistatuscheck.com for real-time Twilio monitoring on this page, and compare with any official status updates.

Where is the official Twilio status page?

The official Twilio status page is https://status.twilio.com. You can also track updates here on API Status Check.

What should I do when Twilio is down?

Check the official status page, confirm the issue is not local (network or auth), retry with backoff, and subscribe to incident updates while you implement a fallback.

Is Twilio Down?

Real-time status monitoring

Partial Outage

30d uptime50.16%

50.16%

Uptime (30d)

38ms

Response Time

Incidents (7d)

8:15:26 AM

Last Checked

As of 3/24/2026, 8:15:26 AM, Twilio is experiencing issues.

🚨 Twilio is experiencing issues

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Response Time (24h)

Min: 50msMax: 83msAvg: 57ms

83ms42ms0ms

<500ms

500-2000ms

>2000ms

Recent Incidents

minoridentified

Voice Call Failures from Twilio Phone Numbers to Telcel/Radiomovil Mexico

Mar 24, 12:12 AM

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Telcel/Radiomovil network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

minoridentified

SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Viaero United States

Mar 23, 10:44 PM

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

minorresolved

Voice Insights Sub-Account Dashboard Impacted in US1

Mar 23, 07:40 AM — Resolved Mar 23, 06:23 PM

Twilio Programmable Voice Insights is now operating normally. This incident has been resolved.

minormonitoring

Voice Call Audio Quality Degradation between a Subset of Twilio Phone Numbers and Multiple Networks in Australia and New Zealand

Mar 23, 03:26 PM

We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Australia and New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

minorresolved

On Call Engineers are Investigating

Mar 23, 01:46 PM — Resolved Mar 23, 02:33 PM

We have fully investigated the SMPP API issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

View full outage history →